Russia in customer service was extremely helpful the last 2 times I rented a truck. Thank you very much!
CHARLES P
Customer Reviews for Pinnacle Storage of Boone
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Extremely friendly and beautiful new location
Jason CGreat service, clean and everything was ready for check in..
Jason CThey tried to help me, but they are new to dealing with rentals and somehow overcharged me and then didn’t give me the correct number of furniture pads so it looked like some were missing when I turned the truck in. I’m still try to get it sorted. Also my original reservation was totally messed up by logistics and I’ll never rent from you again- horrible experience all around! I’ll go straight to Penske next time!
Melissa A