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Anton M
Customer Reviews for Pioneer Gas Station
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The space available for hooking up the trailer was limited owing to Gas Station traffic. I had to navigate my car around a truck that was parked for filling gas, and it gave me some anxious moments. Staff was friendly.
Leo ETrailer pick up was not at my scheduled time as it had not been returned on time I waited all day for a trailer
Lynette PVery clean truck
Shahin ANever assisted in loading or hooking up trailer . Just took picture from the cash inside the store . Did not confirm if hooked up properly at all. Terrible safety standards .
Leo KIt’s a gas station. You have to wait for them to serve every customer that walks in first for the gas station. They didn’t have my reservation even tho I checked in online. After waiting more than 30 minutes and watch them serve other guest they started a new reservation. The guy was not helpful at all.
Nima NGood service
YAN SI rented a car hauler and tie down straps for the wheels were broken The 4 pin trailer harness was missing U haul can’t be renting trailers like this it’s dangerous
Arlindo MWorst experience ever !!!! if it wasn't for this location we would have not been able to move our home. Still waiting for the $50 credit promised due to all the run around cased by the lack of customer care you provided. Extremely stressful and you are not customer focused.
BARTHOLOMEW BIt's a gas station... How is it supposed to be inviting or clean? There were no personnel.
SEYED TWe rented 2 dollies along with the truck but surprised that there was no slide in the truck and the moving was harder and painful without the slide and the dollies were useless.
AZAM GVery Professional
ALAN SVery Professional
ALAN SWeren’t helpful, long wait times, no room for dropping off equipment
Marc OVery convenient location. The best thing It is with the gas station so you can fill up the gas right on the location. The staff is also very helpful.
Sabeen AI chose this location because your website said it had a 24 hour drop off policy. When I attempted to drop off the vehicle the attendant wouldn't accept it because he said it was to late at night. I was forced to pull up the entire transaction to prove to them that there was no return time parameters for that location. Why on earth do I have to teach your staff how to do their jobs?
Marcel L