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TYSHAWNA W.
Customer Reviews for Pit Stop Drive Thru
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
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Bradley S.The passenger side mirror was useless. Luckily I a passenger with me to look for traffics when merging. The passenger side mirror would not stay in place. Every bump caused it to move. This would have been very dangerous if I were driving on the interstate alone.
SHELLEY T.Items in the back of the truck. Too heavy for me to dispose of myself
EILEEN H.Give the customer a discount since U-Haul is now using covid as an excuse to make the customer do the majority of the work of checking in, dropping off,, confirming mileage,, cleanliness, etc.
Chad K.My pick up time was 9:30, I did not receive my keys until 10:45, I experienced probably the worst customer service from uhaul and this location than I've ever had at any other store or service.
Teri Z.All went well
LOU F.Not a business minded location . Not a serious minded business location. Would never go back there for business again
Obiora E.I have never in my life spent $191 on any Uhaul. Won't do it again.
LOU F.I didn't like that we had to play cash upfront. The truck was bran New and it showed. It was a joy to drive. The place seemed under construation so that is why I rated that a bit low. I am sure once that is all cleaned up it will be much nicer. The owner was very nice to do business with.
regina W.