Customer Reviews for Pit Stop Quick Lube

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Pit Stop Quick Lube

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Kim E.
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Verizon cell coverage was poor in the area, made pickup very slow.

DAWN B.
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I had reserved this vehicle right by my house on Cleveland location and was then told to go out of my way (over 10 miles) to Menominee to get this truck which costed me in gas and miles. Truck has dog prints all over seat and floor. I was upset I reserved in marinette by my house and had to waste money for the gas, money for the extra miles, and time to drive to get this when the reservation was weeks ahead of time.

maria M.
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Customer did not leave a comment.

JAKE C.
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He made things pretty easy and knew the system very well.

JASON ALEXANDER W.
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Last rental was a 6x12 trailer from this place. I call, had a trailer available and said I would rent it for a day. He says ok "but I close at noon so don't take long". It was 945 and they close at noon. I get there at 11:30 and first things he said is "here for the trailer? You're cutting it awfully close..." With a little attitude. Then to add to that, after it's dropped off I get a cleaning fee added to my account. I know it was clean, I took pics when I dropped it off. Disputed and thankfully, uhaul removed it as there was no proof of messy trailer. When I dropped off the truck that night, have to go around the dark back side of the building to park the truck in a not easy place. He had one 26' park angled up a hill in the grass. Several more trucks packed against the building. No where easy to park my 26'. Got it parked, with some moving back and forth. Will not recommend this location to anyone.

CRAIG ROBERT M.
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Customer did not leave a comment.

GLENNPETER S.
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My drop off person was equally as awesome! He was very helpful and made my drop off seamless! Greatly appreciated! Respectfully, Glenn

Jennifer C.
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JOYCE W.
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James W.
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Michael B.
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Michael H.
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KENNETH S.
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Cheryl R.
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GORDON JEFFREY A.
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NICK L.
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Keep up the great work!!!!

Dana W.
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HAROLD B.
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SHANE C.
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Jamie P.
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Everything was good

RODNEY K.
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Don't ever rent one way price is out of sight! It would be cheaper to buy a trailer and sell it when you get home!

Mark M.
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The location was fine your computer almost had me with a trailer that was way too small.. van just about didn't fit long ways

Jamie B.
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Guy working at the pickup/drop off point was pleasant during pickup process, but rude 7 hours later when I dropped off.

DAVID B.
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Customer did not leave a comment.

GREG W.
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Christina V.
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TIM L.
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Keep up the great work!!!

KEITH C.
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francys P.
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Jean S.
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Paul O.
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Barking dog was annoying and may frighten some people. Barking was loud and disrupted the transaction several times.

Darrel B.
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No furniture pads were available to rent.

SUSAN B.
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I do have one huge issue. It took me 45 minutes to finally check out by mobile app. I have cellcom which normally has great service but could not get in auto location. I then called a friend which tried on my phone and finally checked in on his. Like wise when I dropped it off, I couldn't connect so I just dropped off key hours ahead of required time. I was charged $20.00 because I didn't check truck back in by mobile app which I really do NOT think I should have been because it wasn't my fault I could not connect!!!!!!!

Raymond A.
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Chris, was excellent. When trailer I needed did not get turned in on schedule he found me a place that did have a trailer and set everything up for me. I was very grateful to him.

Luis Manuel T.
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Good Service

DAVID K.
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Make it cheaper to rent a U-Haul or a discount if you have a blowout or equipment not ready for the road.

TIMOTHY JOSEPH D.
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Customer did not leave a comment.

Rudolf S.
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Grumpy attendant. It's not complicated to be friendly to your customers.

Robert E.
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Customer did not leave a comment.

CHRIS S.
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DANIEL F.
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Gordon A.
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Tracy D.
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Trailer had a leak in the roof so my furniture got wet during a short move.

DAVID M.
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bob D.
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Joshua D.
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The online process of no contact with U-Haul representatives is bullsh**. Total waste of time! And I will never rent that way again!!

ANN W.
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The owner was very nice and answered all my questions. I definitely will use this service again for future projects. Great job Pit Stop Quick Lube !

LAUERMANS F.
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Matt C.
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Calvin R.
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mike F.
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Quick and efficient! Great service

Whitney H.
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bob D.
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Troy K.
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STODDARD B.
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STEVE N.
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Keep up the good work..!

ROBERT V.
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mary V.
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We were 100% satisfied.

Sophia S.
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LEO H.
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James C.
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Robert B.
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Employee even removed trailer great service.

JOHN W.
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Customer did not leave a comment.

Tracy M.
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Dianne T.
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I made a reservation for a 6×12 trailer near my home only to have to travel 70 miles away to pick it up because it wasn't available in town.

CHUCK R.
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Customer did not leave a comment.

Alec G.
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Rude treatment

ANNETTE G.
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Great Service

Michael S.
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Customer did not leave a comment.

Margaret E.
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Customer did not leave a comment.

Mike V.
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The person that was renting us the trailer was un-helpful and rude. My wife picked up the trailer, and he did not help her at all. I will not rent from there again.

Bruce P.
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We've used this drop-off location in the past and he has always been professional and helpful

stephen N.
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Just for future equipment purchases, you may want to consider larger people. Almost couldn't get my seat belt on with my coat on, and had to unbuckle it to check my blind spots it was so tight

DAVID K.
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Don't change anything! The owner of this location is extremely helpful and generous!

Mark G.
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Website update, hours open for Atlantic Mine location not accurate. Tried to drop in Hancock, not able. Then was informed it was open.

ROBERT B.
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I SCHEDULED THIS RESERVATION A MONTH IN ADVANCE FRO 8AM PICKUP. TWO DAAYS BEFORE PICKUP THEY CALLED AND SAID THE TRUCK WOULDN'T BE AVAILABLE UNTIL 10AM. I HAD PEOPLE LINED UP TO BE AT MY HOUSE AT 9AM. WHAT GOOD IS A RESERVATION IF YOU CAN'T KEEP THE TIME. VERY DISAPPOINTED.

Gregory A.
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The rental agent was great. Could not be any better!

ED M.
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Customer did not leave a comment.

Marie W.
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Jacob K.
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EILEEN M.
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TOM O.
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MARK D.
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Excellent

JOHN B.
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Poor service, not happy i had to switch weekends because no vehicle. Plus he didnt write down times and how long i was going to use rental. Will not rent from this location again

Nan S.
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STEVE L.
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KEITH C.
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Mark A.
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From purchase to return the process was smooth and I received everything I was promised. Trailer was in excelent condition.

LAUERMANS F.
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Customer did not leave a comment.

STEVE L.
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JOHN L.
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TONY G.
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Very customer friendly and helpful

GARY M.
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Brian K.
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Cut weeds.

Dustin N.
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BOBBI P.
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Kenneth K.
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STEVE P.
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PETER B.
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jeffery R.
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No reviews have been submitted for this location.

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