Customer Reviews for Precious Ones Learning Center
(U-Haul Neighborhood Dealer)

94 reviews

1306 Indian Trail   Harker Heights, TX 76548

(254) 449-7300

Location Hours

  • Mon: Closed
  • Tue-Fri: 9 am - 5 pm
  • Sat: 9 am - 3 pm
  • Sun: Closed
Special Operating Hours
  • 11/30/2021 - 12/30/2021: Closed

Services at this Location:

Contact Us

(254) 449-7300

1306 Indian Trail
Harker Heights, TX 76548

Services at this Location:

Location Hours

  • Mon: Closed
  • Tue-Fri: 9 am - 5 pm
  • Sat: 9 am - 3 pm
  • Sun: Closed
Special Operating Hours
  • 11/30/2021 - 12/30/2021: Closed
No photos available
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

CPT. CAITLIN S. 
Rating:
5.0

Excellent customer service I highly recommend.

MIKE T. 
Rating:
5.0

After being stuck for 2 days in Tennessee and finally arriving in texas, the lady here was super inviting and sorry for all the struggles i went through trying to move. She showed her deepest sympathy for everything i went through, it was a very horrible trip but communications with her made it more bearable.

JENICAANNE S. 
Rating:
5.0

Customer did not leave a comment.

WALTER H. 
Rating:
5.0

Customer did not leave a comment.

Joshua C. 
Rating:
2.0

Customer did not leave a comment.

ANITRA H. 
Rating:
5.0

Customer did not leave a comment.

Douglas G. 
Rating:
5.0

Customer did not leave a comment.

MICHAELWAYNE C. 
Rating:
3.0

Customer did not leave a comment.

William N. 
Rating:
5.0

The service representative was very kind and ensured that our trailer was hooked up properly before we left the site. Thank you for a wonderful experience.

Ernesto H. 
Rating:
5.0

Nothing! She was so nice and very helpful. She is terrific!!

Liane J. 
Rating:
5.0

Everything was absolutely awesome.

Tracy H. 
Rating:
5.0

Customer did not leave a comment.

Jocelyne V. 
Rating:
5.0

Customer did not leave a comment.

Daniel D. 
Rating:
3.0

Customer did not leave a comment.

Stacy D. 
Rating:
5.0

Customer did not leave a comment.

Gerald M. 
Rating:
5.0

Customer did not leave a comment.

Chilee O. 
Rating:
5.0

Customer did not leave a comment.

Bryan C. 
Rating:
1.0

Made me wait while she smoked a cigarette, not dressed professionally, gave me dirty moving blankets, did not have lighting adapter because she didn't make enough from them, never called me the night before to tell me reservation or etc

Brea W. 
Rating:
3.0

The gal we picked the trailer up was very nice. Great customer service.

Julie S. 
Rating:
1.0

I requested to have a storage unit the day I made the truck reservation and then on the 23 June I called the storage place I had the reservation though and asked if I could add on another medium storage unit the man on the phone added the second unit and confirmed my reservation for the first one. Then I get there with a truck full of my belongings and they tell me they have no reservation under my name and they have no units available and they can't help me and don't even tell me what I could possibly do because I needed to turn in the truck the next morning. So my entire experience with this trip was awful and I do not recommend.

Kelsey P. 
Rating:
5.0

I had a great experience renting the trailer. The lady staffing the pickup location was very friendly and helpful. Nice job!!

David J. 
Rating:
5.0

The manager is just the best. Really took time to listen to me as I vented about having a bad last few weeks. Totally not uhaul related but the human interaction and connection cannot be beat.

Kindra W. 
Rating:
5.0

Customer did not leave a comment.

Quentin H. 
Rating:
5.0

The employee who helped me was great! Absolutely a pleasure to deal with

TIMOTHY H. 
Rating:
4.0

The customer service was excellent. The lady was very helpful and very pleasant she made th return process very easy.

Donna J. 
Rating:
4.0

Nice because it is small and not crowded.

Heidi B. 
Rating:
5.0

She was very kind and very informed of the processes first tine ever renting a 15' and was a smooth process.

RACHEL L. 
Rating:
3.0

Customer did not leave a comment.

ROSE B. 
Rating:
5.0

Send separate email for drop off instructions

Chad L. 
Rating:
5.0

Customer did not leave a comment.

William B. 
Rating:
4.0

Property owner was very helpful. Attendant was not available at the time I Dropped OFF EQUIPMENT. Otherwise it went smooth.

joe B. 
Rating:
5.0

Customer did not leave a comment.

Rebecca N. 
Rating:
4.0

Had good advice, but it did not pan out.

Miguel G. 
Rating:
4.0

Customer did not leave a comment.

Anthony F. 
Rating:
5.0

Customer did not leave a comment.

Ryan W. 
Rating:
5.0

Customer did not leave a comment.

Roger H. 
Rating:
5.0

This was a quick & easy process, Kim was super helpful to me!

Adriana E. 
Rating:
5.0

Customer did not leave a comment.

Jennifer R. 
Rating:
5.0

Customer did not leave a comment.

Daniel G. 
Rating:
5.0

Customer did not leave a comment.

Thurmand M. 
Rating:
5.0

Customer did not leave a comment.

Micaela G. 
Rating:
5.0

The lady was very nice and informative

Courtney B. 
Rating:
3.0

Offer the customer which locations do return the truck after hours just in case. Don't just pick one give options

CHRISTOPHER G. 
Rating:
5.0

Customer did not leave a comment.

Matthew K. 
Rating:
5.0

Customer did not leave a comment.

AARON T. 
Rating:
4.0

Customer did not leave a comment.

Aaron T. 
Rating:
5.0

Customer did not leave a comment.

Aaron T. 
Rating:
5.0

Great service

Leon W. 
Rating:
5.0

Everything is great!!!

Ronald A. 
Rating:
5.0

Customer did not leave a comment.

Keyonia J. 
Rating:
5.0

Customer did not leave a comment.

Brenda L. 
Rating:
5.0

Excellent Service - was the easiest and friendliest Uhaul experience that I've ever had. Will definitely use them in the future for any moving needs!

Ernest B. 
Rating:
3.0

Customer did not leave a comment.

Taylor H. 
Rating:
5.0

Customer did not leave a comment.

David N. 
Rating:
5.0

Customer did not leave a comment.

Maria B. 
Rating:
5.0

Customer did not leave a comment.

Aaron R. 
Rating:
2.0

Have the trailor ready to go when customer arrives.

Sheryl Y. 
Rating:
5.0

Customer did not leave a comment.

Thorsten S. 
Rating:
5.0

Outstanding service, best I've had.

douglas M. 
Rating:
5.0

She was really nice. Very quick to get us on our way after the previous experience, it was night and day. Your website is awful. FIX IT!! I'm so mad I would have just left except I already paid for the truck, and my storage unit was a part of the contract.

Ethan S. 
Rating:
5.0

the best experience ever

Tanya K. 
Rating:
3.0

Make sure inside of truck is cleaned and wiped down. COVID-19 is real. The lady that helped me was very nice and informative. She called to verify my pickup.

Lana J. 
Rating:
5.0

Kim has been an amazing help. Will return for future rentals.

GREGORY S. 
Rating:
5.0

Continue to keep up the good work. Outstanding organization with nothing but professional employees, best U-Haul dealer I have used hands down.

David B. 
Rating:
3.0

Customer did not leave a comment.

JOSHUA B. 
Rating:
5.0

Kim went above and beyond and fix The issues I had with the contract. She is very kind and has a lot of patience, you definitely have a great employee!!! I'm a satisfied client, please give her some time of BONUS because she knows the business all around.

Lia W. 
Rating:
5.0

Customer did not leave a comment.

Ruth L. 
Rating:
5.0

Customer did not leave a comment.

Anthony D. 
Rating:
5.0

Customer did not leave a comment.

Brian M. 
Rating:
5.0

Great people

Demario L. 
Rating:
5.0

I received a call the day prior and the woman was incredibly professional, polite and answered all the questions I had - I can't remember her name, but she put my mind at ease and the contactless checkin was easy because of her instructions! Very impressed that she took the time to call me in advance. Genuine care and customer service is so rare these days. All credit goes to her! Thank you!

JESSICA F. 
Rating:
5.0

Great service.

Luis R. 
Rating:
5.0

Customer did not leave a comment.

JAVIER E. 
Rating:
5.0

Customer did not leave a comment.

Michael J. 
Rating:
2.0

I rent a appliance dolly for 10.00 the lady never gave me the dolly I called her many times to let her know and don't charge the 10.00 for the equipment never received. When I returned the equipment nobody was there but I heard voices thru the door but nobody opened it.

Eva A. 
Rating:
5.0

Customer did not leave a comment.

Shernika B. 
Rating:
4.0

Customer did not leave a comment.

Jason E. 
Rating:
4.0

Customer did not leave a comment.

Steven I. 
Rating:
5.0

Customer did not leave a comment.

Dirk B. 
Rating:
5.0

Customer did not leave a comment.

Arthur L. 
Rating:
3.0

Customer did not leave a comment.

William M. 
Rating:
5.0

Customer did not leave a comment.

julio Y. 
Rating:
5.0

Customer did not leave a comment.

ADAM S. 
Rating:
5.0

Customer did not leave a comment.

carol R. 
Rating:
3.0

1. The key wasn't put in the box for the mobile pickup. Lost some moving time due to this issue. 2. The wrong equipment was on the truck. ( ordered a utility dolly but appliance's dolly was put in the back if the truck instead) 3. The Male employee was awesome. The female was ok too but probably can be a little more helpful next time.

Omar C. 
Rating:
1.0

This was the wrong pick up location that I had requested . The pick up location that I requested was in Kaline Texas and only four blocks from my house. It was the same location that I dropped off a truck last weekend and the pick up location knew this as did my reservations that I made online and called on the phone and they still got the drop off location wrong which cost me time and money. . I'm tired of the constant mistakes with my order and this is not the first time. The lack of making my reservations right and checking out the vehicles to be sure they're running right and having interior lights working on the vehicle in the back of the truck when you're moving furniture and many other things. This will be the reason it's that I will not run again from Uhaul or recommend Uhaul.

Fred C. 
Rating:
5.0

Customer did not leave a comment.

China S. 
Rating:
5.0

Friendly, helpful staff, would definitely recommend.

Zachariah K. 
Rating:
5.0

Always fast and efficient, which I greatly appreciate. Excellent customer service.

Adam S. 
Rating:
5.0

that particular truck need some servicing it pulls to the right and sounds like it's about to blow up on you it in need some servicing real bad we was kind of scared

felix D. 
Rating:
4.0

The price to rent a trailer is outlandish. Full on price gouging when a $40,000 truck is only $19.95 a day and a $4000 trailer is $69 for a 1/2 day.

Nick C. 
Rating:
5.0

Customer did not leave a comment.

jason F. 
Rating:
4.0

Customer did not leave a comment.

JO K. 
No reviews have been submitted for this location.

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