Customer Reviews for Prepper Joe's Pawn & Gun
(U-Haul Neighborhood Dealer)

472 reviews

10550 N Ranch Rd   Hayward, WI 54843

(715) 634-0452

Location Hours

  • Mon-Fri: 10 am - 5 pm
  • Sat: 10 am - 2 pm
  • Sun: Closed

Services at this Location:

Contact Us

(715) 634-0452

10550 N Ranch Rd
Hayward, WI 54843

Services at this Location:

Location Hours

  • Mon-Fri: 10 am - 5 pm
  • Sat: 10 am - 2 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

William N. 
Rating:
5.0

Nothing

Barb M. 
Rating:
4.0

Customer did not leave a comment.

JIM P. 
Rating:
3.0

Customer did not leave a comment.

Brett G. 
Rating:
5.0

Customer did not leave a comment.

John F. 
Rating:
5.0

Great service with no waiting.

JAMES G. 
Rating:
5.0

John at Hayward Wisconsin could not be more helpful in his advice nor more diligent in his efforts. We thank him for making our pickup easy.

Rob Z. 
Rating:
5.0

The owner is fantastic to deal with!

Ryan B. 
Rating:
5.0

Customer did not leave a comment.

Tom S. 
Rating:
4.0

Customer did not leave a comment.

Dianne S. 
Rating:
3.0

Greatly unsatisfied with U-Haul !!! Rented a 5' x 8' trailer. Requested pickup location in Bloomington, MN. I was contacted 20hours before the scheduled pickup that they did not have a trailer. The closest trailer was 3 hours away. I had no choice but to drive the total of 6 hours to get the trailer because my apartment lease was ending the day I scheduled to pickup the trailer.

Gary M. 
Rating:
4.0

Customer did not leave a comment.

Jennifer S. 
Rating:
5.0

Customer did not leave a comment.

Rick M. 
Rating:
4.0

Customer did not leave a comment.

peter R. 
Rating:
4.0

Customer did not leave a comment.

Katherine A. 
Rating:
5.0

Customer did not leave a comment.

Debbie F. 
Rating:
5.0

Customer did not leave a comment.

Terrance K. 
Rating:
5.0

Customer did not leave a comment.

Steve N. 
Rating:
4.0

Customer did not leave a comment.

Neil B. 
Rating:
5.0

Customer did not leave a comment.

Constance W. 
Rating:
3.0

Customer did not leave a comment.

christopher Z. 
Rating:
5.0

Customer did not leave a comment.

becky R. 
Rating:
5.0

Check in was very quick. Friendly service.

Steven E. 
Rating:
5.0

Customer service was great. The trailer we rented was exactly what we needed. Very easy transaction. I would highly recommend the Hayward Wisconsin location on Ranch Road.

Steve B. 
Rating:
5.0

Customer did not leave a comment.

Ron T. 
Rating:
5.0

If a customer has returned the equipment 4 days earlier than expected he shouldn't be charged for the 4 days he should be refunded for the days he has returned the equipment , but very helpful and very cooperative in assisting with anything highly recommended.

Darrin K. 
Rating:
5.0

No improvements needed.

JAMES G. 
Rating:
3.0

Customer did not leave a comment.

Sheri Z. 
Rating:
5.0

Customer did not leave a comment.

David M. 
Rating:
3.0

The truck's check engine light was on when I picked it up (used the 24/7 pick up when they were closed). Had to exchange for a different truck the following day.

Ken S. 
Rating:
5.0

Customer did not leave a comment.

Brian J. 
Rating:
5.0

Customer did not leave a comment.

Jon A. 
Rating:
5.0

Customer did not leave a comment.

zach N. 
Rating:
5.0

Customer did not leave a comment.

Ryan T. 
Rating:
4.0

Due to the holiday weekend didn't have anyone to help me hook up the trailer. Otherwise went smoothly.

JAMES H. 
Rating:
5.0

The drop off location was just as friendly as the pickup location. I would definitely recommend uhaul to everyone looking for moving equipment.

Kenneth R. 
Rating:
4.0

Customer did not leave a comment.

ted E. 
Rating:
5.0

Customer did not leave a comment.

joshua W. 
Rating:
4.0

Customer did not leave a comment.

KEVIN P. 
Rating:
5.0

Top notch service. Very nice people.

WILLIAM M. 
Rating:
5.0

It was closed but the online instructions were great.

Kathy C. 
Rating:
5.0

Customer did not leave a comment.

JAMES G. 
Rating:
5.0

Rented twice from "Preppers" Excellent and easy both times

Bradley B. 
Rating:
1.0

Customer did not leave a comment.

Liliahna H. 
Rating:
5.0

Customer did not leave a comment.

William B. 
Rating:
4.0

Customer did not leave a comment.

David N. 
Rating:
5.0

Customer did not leave a comment.

Jerry Y. 
Rating:
5.0

Great pickup place, easy to maneuver.

Brian L. 
Rating:
5.0

Everything was A Ok

Thomas D. 
Rating:
5.0

Nothing, John did a great job with our U-Haul trailer. Great place to do bussiness with.

James S. 
Rating:
3.0

Customer did not leave a comment.

John F. 
Rating:
5.0

The drop site worked out perfect for us

Jeffrey C. 
Rating:
5.0

very nice customer experience, 100% positive

JESSE F. 
Rating:
5.0

Customer did not leave a comment.

Stephen B. 
Rating:
5.0

Owner was very helpful. Would highly recommend them. We will be a return customer.

Barbara P. 
Rating:
5.0

Nothing more can be improved, this location was stellar.

Madonna G. 
Rating:
3.0

Had to remove empty, greasy food container (garlic chicken), soda can and cigarette pack from behind seats so I would not have to smell them. Otherwise service at pickup location was good. Truck performed well for the move. No problems.

William S. 
Rating:
5.0

Customer did not leave a comment.

Landrew O. 
Rating:
5.0

Customer did not leave a comment.

Kyle A. 
Rating:
5.0

Nothing equipment was perfect. David and John are the best!

DJ K. 
Rating:
5.0

Customer did not leave a comment.

Natasha N. 
Rating:
5.0

I dropped it off on a Sunday (using the drop box) but when I called on Monday to verify that everything was OK, he was very helpful.

Anne B. 
Rating:
5.0

Customer did not leave a comment.

Lenny J. 
Rating:
5.0

Customer did not leave a comment.

Kyle A. 
Rating:
5.0

great help, easy to find, thank you

Jeffrey C. 
Rating:
4.0

Customer did not leave a comment.

jim V. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey C. 
Rating:
3.0

Customer did not leave a comment.

Brian H. 
Rating:
5.0

Customer did not leave a comment.

Karl W. 
Rating:
5.0

Customer did not leave a comment.

Jake S. 
Rating:
5.0

Customer service was great!

Gregg L. 
Rating:
5.0

Customer did not leave a comment.

Robert D. 
Rating:
4.0

Customer did not leave a comment.

Linda T. 
Rating:
4.0

Customer did not leave a comment.

Charles N. 
Rating:
5.0

John was very helpful and efficient

Michael C. 
Rating:
4.0

Customer did not leave a comment.

jim C. 
Rating:
4.0

Customer did not leave a comment.

Anthony C. 
Rating:
3.0

Customer did not leave a comment.

Charles J. 
Rating:
2.0

He did not offer to help me lift it off the car after backing it i, a 6×12 tongue is heavy! Nack is hurt .He is understaffed and not a nice person. Will never use his pawn shop or uhaul service. Not good for your name.

James L. 
Rating:
4.0

Customer did not leave a comment.

Meredith I. 
Rating:
4.0

Everything went well, so yes I'd refer this service to people I know.

Jay F. 
Rating:
4.0

Customer did not leave a comment.

Joseph M. 
Rating:
4.0

Was satisfactory.

JOHN B. 
Rating:
5.0

Professional, quick. Very impressed with the service. Would recommend to anyone.

ROBIN W. 
Rating:
5.0

The guy that helped us was fantastic. The entire rental experience could not have gone smoother.

WILLIAM S. 
Rating:
5.0

Everything was great.

JOHN B. 
Rating:
5.0

Pepper joes was a great place friendly and helpful!

EDWARD H. 
Rating:
5.0

helpful and respectful

GERALD M. 
Rating:
5.0

There was sand on the overhead compartment. No big deal. I swept off. Everything went well. The fluid level of the windshield wash was almost non existent. Roads were a mess. I did get enough out to make to to my destination.

MARK R. 
Rating:
4.0

Customer did not leave a comment.

WILLIAM M. 
Rating:
3.0

Customer did not leave a comment.

Matthew F. 
Rating:
1.0

Upon checking out the representative rudely commented on two sheets of plywood in the trailer and told me I had to dispose of them. I told him I'm not going to dispose of plywood that was in the trailer when I rented it. He then said he would not give me a receipt, and that I needed to drop off the trailer at another uhaul location or drive it back to where I rented it….which was 7 hrs away. He told me it was my problem because I didn't take pictures of the two sheets of plywood, which I explained, why would I take pictures of plywood that I assumed was uhauls wood left there to protect the floor of the trailer from all the ice and snow. I also assumed that uhaul checks the trailers upon arrival and before renting to their next customer (me)so that being said it solidified my assumption that it was their wood and that it was supposed to be there. And to top off the rude treatment from the representative within 15 minutes of my departure from the location I received an email from uhaul with a $79.00 fee for cleanup (removal of 2 sheets of plywood) Poor customer treatment!

STEVE M. 
Rating:
5.0

thank you so much. will be using you again, next week.

Mark R. 
Rating:
5.0

Customer did not leave a comment.

AARON A. 
Rating:
5.0

Customer did not leave a comment.

DAVID R. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL H. 
Rating:
5.0

Customer did not leave a comment.

JOHN B. 
Rating:
5.0

Customer did not leave a comment.

RACHAEL K. 
Rating:
5.0

The crew at pepper joes were great and very helpful!

Edward H. 
Rating:
5.0

Customer did not leave a comment.

ADAM S. 
No reviews have been submitted for this location.

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