Customer Reviews for Previously Pampered Resale Shop

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Previously Pampered Resale Shop

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Salina W. on

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I was over charged I was told to have the truck turned in before Monday morning at opening and I would not be charged.

Neil B. on

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RICHARD R. on

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james M. on

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Nothing

hud A. on

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Zuriel R. on

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The person in charge is very professional and knowledgeable. He treats the clients really good! Friendly. He made me want to return!

Willie L. on

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Carly W. on

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Dennis G. on

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Linda P. on

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My preferred Location was Prattville, but no trailers available so I had to drive 25 min out of way to get trailer. The service provided at this location was great, this location is not air conditioned and not fair to your employee in the heat wave we are having in Alabama.

Reamilus T. on

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Customer did not leave a comment.

Daniel S. on

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Make sure trucks are fully functional before customer pickup and have all the equipment that was reserved.

Remi A. on

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This is my second time renting from Previously Pampered Resale Shop. The lady was very nice on both occasions. She went above and beyond.

Tina S. on

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Keith T. on

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Waited over an hour past our pickup time for shop owner to arrive- Then got home to move and we never received the appliance dolly we ordered.

Musa A. on

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Vicente S. on

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steve M. on

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Stephanie G. on

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I preregistered online to save time but it still took over 30 minutes to get our truck. When we arrived to pick up the truck the person working was unable to answer any questions we had about mileage or returning the truck. We were told to just look things up online or call the main uhaul number. Their computer was freezing, the debit card machine had to be reset multiple times, and their printer was out of ink so we were not provided with a copy of our contract. The man seemed unbothered by any of this handing me a receipt saying “our printer is out of ink so this is all you get” and then sending us out the door.

Kevin H. on

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william S. on

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William K. on

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Charles W. on

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Jamie F. on

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Rodney O. on

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Great people to do business with! I will be telling all my friends about the great service they do to help with moving!

Glenda T. on

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My initial pick up point got changed at last minute and I was not pleased with that.

Michael S. on

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Customer did not leave a comment.