Customer Reviews for Prices 66
(U-Haul Neighborhood Dealer)

989 reviews

1601 W Roosevelt Blvd   Monroe, NC 28110
(On Hwy 74)

(704) 289-1590

Hours

  • Mon–Fri
    9 am–5 pm
  • Saturday
    8 am–12 pm
  • Sunday
    Closed

Services at this Location:

Contact Us

(704) 289-1590

1601 W Roosevelt Blvd
Monroe, NC 28110
(On Hwy 74)

Services at this Location:

Hours

  • Mon–Fri
    9 am–5 pm
  • Saturday
    8 am–12 pm
  • Sunday
    Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Great and fast service!

Kay S. 
Rating:
5.0

Customer did not leave a comment.

jimmy H. 
Rating:
5.0

Customer did not leave a comment.

Derrick G. 
Rating:
2.0

Truck not clean No hand trucks

Melissa A. 
Rating:
5.0

Customer did not leave a comment.

Michael M. 
Rating:
5.0

Excellent Service and excellent process.

Allen Y. 
Rating:
4.0

Customer did not leave a comment.

Paul S. 
Rating:
5.0

Nothing. My experience was exceptionally good and very quick

kyle S. 
Rating:
3.0

Customer did not leave a comment.

Peter H. 
Rating:
5.0

Customer did not leave a comment.

Ramiro R. 
Rating:
4.0

Customer did not leave a comment.

Geovanny V. 
Rating:
4.0

Always appreciate how attentive U-Haul is to addressing my reservations. They quickly find alternative locations for the rental I'm looking for while allowing me to choose what option will work best.

Matt R. 
Rating:
5.0

Nothing. This location was clean, neat, well-organized, and well-run. The personnel were friendly and professional. They took care of everyone with efficiency, courtesy, and respect.

Karen W. 
Rating:
4.0

Customer did not leave a comment.

Marvin T. 
Rating:
4.0

Customer did not leave a comment.

Marvin T. 
Rating:
3.0

Customer did not leave a comment.

LarryP S. 
Rating:
4.0

It was all good

kenneth F. 
Rating:
5.0

Customer did not leave a comment.

PAUL S. 
Rating:
4.0

Customer did not leave a comment.

Marvin T. 
Rating:
5.0

Very friendly place

WILLIAM F. 
Rating:
5.0

Customer did not leave a comment.

William C. 
Rating:
5.0

Customer did not leave a comment.

Toshia C. 
Rating:
5.0

Customer did not leave a comment.

Artem G. 
Rating:
5.0

Customer did not leave a comment.

Lynn Y. 
Rating:
5.0

Nothing, I've rented twice from this location and had a great experience each time. Would definitely recommend them!

Betty S. 
Rating:
5.0

They were busy, but helpful. In and out in 5 minutes

Michael H. 
Rating:
4.0

The man working didn't seem to want to do any work. He told us that if we didn't bring the furniture blankets back folded and in plastic bags that we would be charged for it. Then when we brought the truck back and didn't fill it with gas he wanted us to take it to the gas station to fill it up. I told him I didn't have the time or energy to do that and I would pay the price per gallon noted in my contract and he still tried to push us to drive it to the gas station ourselves so he wouldn't have to. It was rather annoying.

KRISTIN N. 
Rating:
5.0

Customer did not leave a comment.

Scott B. 
Rating:
5.0

Truck stopped working twice. It delayed our work. Please make sure to fix it t. I hope I don't get this truck next week.

Fransy R. 
Rating:
5.0

Customer did not leave a comment.

Karen A. 
Rating:
5.0

Customer did not leave a comment.

Andre L. 
Rating:
5.0

Nothing, rental process was smooth and easy. Representative was thorough and informative. Thank you for helping us with our needs!

Betty S. 
Rating:
2.0

Customer did not leave a comment.

Fallon H. 
Rating:
1.0

The picking up and dropping off the truck was overall pretty simple however a hand dolly was not in truck and no one was there to assist. I chatted with someone online and they said they would note the account so I wouldn't be charged not that this helped the problem and of course I was charged for both days for equipment I did not have while I had the truck which made the move more difficult for us.

Crickett M. 
Rating:
5.0

Nice people, friendly and efficient. We always rent from this location.

Julian P. 
Rating:
4.0

Was very conveniently located and staff were friendly and easy to work with. I love supporting small business owners!

Dale W. 
Rating:
5.0

Customer did not leave a comment.

ARUN D. 
Rating:
5.0

Customer did not leave a comment.

Starlyn C. 
Rating:
4.0

Even though the owner was busy, he was able to help me with a good attitude.

Fernando M. 
Rating:
5.0

Customer did not leave a comment.

Carolyn P. 
Rating:
5.0

Thank you

Carol F. 
Rating:
5.0

Highly satisfied...

Grisel E. 
Rating:
5.0

Customer did not leave a comment.

Caroline S. 
Rating:
5.0

Everything excellent, great vehicle, all staff very professional. I will do business with them again and recommend them.

Frank M. 
Rating:
4.0

Customer did not leave a comment.

Eliezer B. 
Rating:
5.0

Price's provided GREAT service. Thank you!

Blane M. 
Rating:
4.0

Customer did not leave a comment.

Denise B. 
Rating:
1.0

It is dirty , and also Uhaul company like mafia charge extra $20 for return vehicle I try return vehicle and check out It will be take mere then 2 hours and I make done yet so I was drop keys in key box. I was so upset I will never used ageIn. Stay away from uhaul They charge me twice I don t know WHY ??? Mafia MAFIA MAFIA MAFIA!!!!!!!!

Nick S. 
Rating:
5.0

Customer did not leave a comment.

Gary M. 
Rating:
5.0

Keep up the great work

DAVID P. 
Rating:
4.0

Lots of stuff at this location but took care of just fine. Thanks

Gary M. 
Rating:
5.0

Customer did not leave a comment.

robin G. 
Rating:
5.0

Customer did not leave a comment.

Keiphun S. 
Rating:
5.0

I was upset when i saw there was less than a 1/4 tank of gas when i picked up the truck. I returned the truck with a 1/2 tank receiving a credit, thankyou

David S. 
Rating:
5.0

Customer did not leave a comment.

Lucas J. 
Rating:
5.0

Customer did not leave a comment.

Keiphun S. 
Rating:
3.0

The U-haul representative that I spoke with on scene acted as if it was an inconvenience that I was there to pick up the rental vehicle. Very rude customer service. This will be the one and only time I use this location for U-haul rental services.

Katie S. 
Rating:
5.0

Great service

Daniel J. 
Rating:
5.0

Customer did not leave a comment.

Jonathan K. 
Rating:
5.0

Customer did not leave a comment.

Joshua N. 
Rating:
5.0

Very pleasant to work with

Bonnie P. 
Rating:
4.0

Customer did not leave a comment.

Korey B. 
Rating:
5.0

Customer did not leave a comment.

Alvis M. 
Rating:
4.0

When I drop the trailer off in Monroe he was very helpful look it over and said everything was good and we were done this morning i look at my checking account and I had been charged $92 dollars and change for something tried to call them but are close

LINDA P. 
Rating:
5.0

Customer did not leave a comment.

Desmond S. 
Rating:
5.0

Just need to keep vehicles more clean. We spent 45 minutes cleaning horrible smell and wiping down all the dirt a d mud from inside. They are truly some of the nicest people to deal with courteous and get you in and out quickly. If they could just get those vehicle's clean I'd give 5 stars.

lisa W. 
Rating:
5.0

Customer did not leave a comment.

Heather F. 
Rating:
5.0

Nothing more at this time.

John D. 
Rating:
5.0

Customer did not leave a comment.

Cindy V. 
Rating:
5.0

I'm sure the experience would normally have been fine, but we were having to take pictures in the dark in a thunderstorm with lightning, and we got rather wet and were already exhausted. I understood the need for pictures, but an alternative during inclement weather would have been preferred last night.

Tracy H. 
Rating:
5.0

Customer did not leave a comment.

BENJAMIN W. 
Rating:
5.0

Customer did not leave a comment.

ADOLFO T. 
Rating:
5.0

Nothing at all. Clean truck. I was able to do all my moving without worry.

LEE K. 
Rating:
5.0

Customer did not leave a comment.

SHAKIYAH S. 
Rating:
5.0

Nothing….. this was a fantastic experience. Rick is a super nice very personable person. I will always rent from him.

GRANT B. 
Rating:
4.0

I sent my niece to pick up a truck the same day and she got the truck I turned in.

Jawana C. 
Rating:
5.0

Customer did not leave a comment.

LATOYA W. 
Rating:
5.0

Customer did not leave a comment.

CRISTINA S. 
Rating:
5.0

Great costumer service, very friendly

MOHAMED F. 
Rating:
2.0

Customer did not leave a comment.

Marvin C. 
Rating:
5.0

Great customer service

KINTRELL F. 
Rating:
5.0

Customer did not leave a comment.

Adam P. 
Rating:
5.0

Customer did not leave a comment.

RYAN B. 
Rating:
5.0

the online app would not allow me to check in the rental. I waited on the phone also. This was about a 30 minute wait that delayed my day. Finally the gentleman from the rental place, which was closed, checked me.

ANN Z. 
Rating:
5.0

Customer did not leave a comment.

Harold H. 
Rating:
5.0

Customer did not leave a comment.

MIKAEL T. 
Rating:
3.0

Nice and friendly.

Marylee C. 
Rating:
5.0

Customer did not leave a comment.

JUSTIN W. 
Rating:
5.0

Customer did not leave a comment.

TAMMY J. 
Rating:
3.0

Customer did not leave a comment.

Katherine K. 
Rating:
5.0

Customer did not leave a comment.

harry A. 
Rating:
4.0

Customer did not leave a comment.

HARRY A. 
Rating:
4.0

Customer did not leave a comment.

RONALD C. 
Rating:
5.0

Customer did not leave a comment.

ISAI H. 
Rating:
4.0

Marty was excellent service rep.

RONALD C. 
Rating:
5.0

Customer did not leave a comment.

DAVID T. 
Rating:
3.0

It was difficult to locate an auto trailer online- had to actually go to location to find out if they had hauler available. This was true for all the sites I looked at near me and a the location that I was going to. Ended up hauling it to and from instead of one way

Donald R. 
Rating:
5.0

Was well taken care of , great service and business.Clean and quick.Great people.

CLARENCE S. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM M. 
Rating:
5.0

Customer did not leave a comment.

ERIC V. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

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  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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