Furniture pads were purchased but not available at this location. Had to drive to another location 20 min away. This location made no attempt to make it right, then offered me a dolly instead and charged me a trailer insurance fee that I did not select when placing reservationJacob J.
Customer Reviews for Prime Appliances LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.KIMBERLY B.
Customer did not leave a comment.JEFFREY M.
Terrible customer service and weren't even open when I went to return trailerChaz M.
Exceptional customer serviceODISE A.
Customer did not leave a comment.Gene L.
Customer did not leave a comment.Autumn W.
no issues at all, did not have to wait, the guy was knowledgeable and helpfulBRIAN N.
Reserved to pickup at 4PM . Had to wait for 1:15 hrs and picked up the truck at 5:15PM since they do not have any available. Ordered for furniture pads but when I went to pickup they asked me to pick them up from a different store.MANISH Y.
Did my reservation via the app it was a little complicated, I came inside the store and the gentlemen was very attentive and respectable. Nice people they are.NICOLAS B.
Customer did not leave a comment.Jurodstin W.
Truck was not fully gassed.Andrew A.
They got me in & out! This location is very convenient.Nicholas D.
Fun environment the gentlemen there are very nice people.DACHELL T.
Love the guys here at this location! Its always a pleasure. I do business here often and I am never unsatisfied.Jamare B.
Customer did not leave a comment.Wade S.
Que was amazing, The gentlemen were very informative and hardworking individuals.Davion C.
Customer did not leave a comment.michael P.
Customer did not leave a comment.CRAIG B.
Keep up the great customer service! Happy New Year!THOMAS M.
The location wasn't opened on time which ate into 40 minutes of my time. Although the gentleman was nice, he was not prepared. I was given the wrong key, I ordered a dolly and almost pulled off without it because there wasn't one in the truck. Which ate more into the time I needed to move. If I use Uhaul again, I'll be going to a different location.stephany M.