Customer Reviews for Prime Time Market Place
(U-Haul Neighborhood Dealer)

26 reviews

2108 Lafayette Ave   Terre Haute, IN 47805
(Cell phone 812 239 6402 Howard)

(812) 232-6928

Location Hours

  • Mon-Fri: 9 am - 6 pm
  • Sat: 9 am - 5 pm
  • Sun: Closed
Special Operating Hours
  • 12/4/2021 - 12/5/2021: Closed

Services at this Location:

Contact Us

(812) 232-6928

2108 Lafayette Ave
Terre Haute, IN 47805
(Cell phone 812 239 6402 Howard)

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 6 pm
  • Sat: 9 am - 5 pm
  • Sun: Closed
Special Operating Hours
  • 12/4/2021 - 12/5/2021: Closed
No photos available
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
1.0

Never have an unattended location for this type of thing. Check engine light was from the start, the trick must have had square tires and the front end was very light and somewhat of a challenge to drive it 700 miles. Also. The uhaul rep called me the day before to tell me where the truck was and that I had to use the app to check it out. After 30 minutes of messing with the app that was not working I called and the person told me not to use the app to go to the website, that worked. And one more thing...I reserved blankets and no blankets were in the truck... and nobody there to talk with. It was a very frustrating experience overall.

Shawn J. 
Rating:
5.0

Customer did not leave a comment.

Colfax C. 
Rating:
2.0

Customer did not leave a comment.

Peter D. 
Rating:
1.0

I was lied to. Your wait time to talk to someone is beyond ridiculous. I was overcharged. You suck!!!!

STEVEN L. 
Rating:
3.0

The steering is unsafe on this vehicle. Dangerous

ROY G. 
Rating:
5.0

Customer did not leave a comment.

Clarisa D. 
Rating:
5.0

Nothing. Howard was the greatest. I will do business with him again when I get my new home closed on. This was a temp move but took longer than expected and he was real kind. Appreciate and keep people like Howard. He's a good man to do business with and very helpful.

MELANIE R. 
Rating:
4.0

Customer did not leave a comment.

Darrell M. 
Rating:
1.0

Horrible location to return to.

Michael G. 
Rating:
3.0

Only one employee handles the U-Haul side of the business. He was making a delivery/pickup so I had to wait 1.5 hours for him to get my truck.

Roger C. 
Rating:
5.0

None

MARCUS B. 
Rating:
3.0

Customer did not leave a comment.

christina F. 
Rating:
4.0

Customer did not leave a comment.

Terry D. 
Rating:
1.0

The owner was 30 minutes late to open. The ramp and the inside of the truck still had some broken glass on it. We had to sweep it up before packing. The hood of the vehicle was not all the way down, which I did not realize until on the freeway.

Kevin F. 
Rating:
4.0

Customer did not leave a comment.

Mary S. 
Rating:
2.0

Business was not open at the expected time. Would have been fine with 15/30 minute delay. Was 1 hour 40 minutes late renting my truck. Also corporate overbooks rentals and I was left with a truck half the desired size.

Michael B. 
Rating:
2.0

I was charged an after hours service fee. The equipment was returned on time. When I called the store to ask about it, I was told that I never checked it in. The store was closed on Sunday, the representative never told me I needed to check it in or I would have. When I questioned him about it all he said was take it up with uhaul. I'm sure you can pull up my record and see that I have rented from uhaul several times and have never had an issue.

Michael K. 
Rating:
1.0

Customer did not leave a comment.

LEE F. 
Rating:
5.0

Nothing. He was friendly and explained the process well.

John H. 
Rating:
5.0

Customer did not leave a comment.

Lori B. 
Rating:
5.0

No improvement needed , very kind people, nice clean truck, everything I could ask for.

april E. 
Rating:
1.0

I would not recommend picking up from this location at all! The business is hoarded with junk everywhere. We had to climb over boxes to get out the back door

william M. 
Rating:
4.0

Customer did not leave a comment.

Rebecca P. 
Rating:
3.0

Customer did not leave a comment.

Megan B. 
Rating:
3.0

Everything was good until they charged me 50.45 which was correct, but then turned around and charged me 120.00 for some marketplace crap.

Brittney W. 
Rating:
5.0

Customer did not leave a comment.

Steven H. 
No reviews have been submitted for this location.

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