Customer Reviews for Prime Towing And Recovery Inc
(U-Haul Neighborhood Dealer)

9 reviews

9020 150 Ave   Grande Prairie, AB T8X0E8

(780) 830-1809

Hours

  • Mon–Fri
    9 am–5 pm
  • Sat–Sun
    Closed

Services at this Location:

Contact Us

(780) 830-1809

9020 150 Ave
Grande Prairie, AB T8X0E8

Services at this Location:

Hours

  • Mon–Fri
    9 am–5 pm
  • Sat–Sun
    Closed
No photos available

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Hossam A. 
Rating:
3.0

better training with the app

Jeffrey S. 
Rating:
4.0

U-Haul as a business , I would give them a below poor rating. 1. Booked on line, that was the first mistake. They do not know anything about the dealers , whether they are an actual dealer of U haul or not. 2. Did not get what we ordered and was told not by the online people but by the dealership that they can only fill maybe 30% of the orders that come in. Was told that we could drive 2 hours away to get what we ordered with no discount 3. We made arrangements “online” for a drop off site . When we got there they informed us that they were no longer a U-Haul dealership anymore. It was a absolute gong show. I would never recommend U-Haul to anyone

Margie G. 
Rating:
4.0

Customer did not leave a comment.

Melanie G. 
Rating:
5.0

Accidentally ran into a Prime Towing employee while I arrived on location, I had a ton of questions even though she wasn't the Uhaul rep, she was friendly and helpful. However, The Uhaul representative was amazing, wish every company I dealt with were just like her. She went above and beyond. I wish there was a tip option for customer service as she deserved one!

Anthony S. 
Rating:
4.0

The girl there was very pleasant. But my address I gave was wrong on my copy, and address for dropoff was also wrong on paperwork. I had to find my own. Wasn't her fault I gave all the info to someone else on phone and they didn't listen, and rude. But yes I would recommend the address I had to go pick up at ,as well as the one in Valleyview. The lady in Valleyview was so wonderful and helpful, I would definitely recommend there as well.

Linda L. 
Rating:
4.0

Customer did not leave a comment.

Cornel H. 
Rating:
5.0

Customer did not leave a comment.

Kevin B. 
Rating:
2.0

Nothing on this location in particular, however when you make a reservation in CHETWYND over a month in advance, and you can't get a truck in Chetwynd, Dawson Creek, Fort St Johns, Bear Creek, Prince George it leaves you pretty Jaded. Traffic control had us believe there was a truck in Edmonton, which my friend selflessly flew out to pickup, only to be told there wasn't one for him. Fortunately this location came through with the inventory. I am not thrilled however to have paid an extra 250km in mileage and gas, just to be able to start my journey.

Jacob H. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

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  • Trailers & Towing

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  • Moving Supplies

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