Customer Reviews for PrimeGuard of Lake Charles LLC

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of PrimeGuard of Lake Charles LLC

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PHILIP H. on

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i received different pick up locations between my email and the text that was sent to my phone. this location didn't seem to know what was going on and I was told that it was a 24 hr pick up and it wasn't so if i hadn't called beforehand and just shown up after hours, i would not have been able to get my truck. and they didn't have the dollies i requested. everything about this reservation was a total clustercuss. probably going to give penske a shot on my next move...

Roger C. on

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Very friendly and quick. Thanks!

Zachary D. on

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Everything went smoothly here, a slightly larger parking lot would be nice, but with the room that was available I don't see where they would expand; so I'd say it's all good.

Patrick B. on

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This location was fine.

Lucinda F. on

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Employee was late for work almost made it to where my drop off time was late. I had to move the truck for him he couldnt drive it. Couldn't refund my deposit. Refuse to give reciept

Carl H. on

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Customer did not leave a comment.

Gene D. on

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Customer did not leave a comment.