Customer Reviews for Print-n-Post
(U-Haul Neighborhood Dealer)

182 reviews

15640 NE Fourth Plain Blvd Ste 106   Vancouver, WA 98682

(360) 718-5540

Location Hours

  • Mon-Fri: 9 am - 5:30 pm
  • Sat: 10 am - 1:30 pm
  • Sun: Closed

Services at this Location:

Contact Us

(360) 718-5540

15640 NE Fourth Plain Blvd Ste 106
Vancouver, WA 98682

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 5:30 pm
  • Sat: 10 am - 1:30 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

THOMAS K. 
Rating:
5.0

Such nice staff and very accommodating. Many thanks for a job well done! Jody

JODY H. 
Rating:
3.0

Make sure the return works correctly I Waited outside trying to return the truck following the guidelines on the phone for over an hour !

GUSTAVO S. 
Rating:
5.0

Customer did not leave a comment.

Randall R. 
Rating:
5.0

Customer did not leave a comment.

JAMES A. 
Rating:
5.0

Customer did not leave a comment.

MICAH C. 
Rating:
4.0

The staff should be prepared to assist with problems checking in. The self check-in process is cumbersome and annoying. Especially because we have rented uhauls so many times before. It definitely did not save time, as promised.

Catherine B. 
Rating:
1.0

did a mobil pick up.... it was absolutely horrible. it took forever to get approved, the customer service for uhaul was awful!

MARIA M. 
Rating:
5.0

Customer did not leave a comment.

Ed R. 
Rating:
5.0

Customer did not leave a comment.

JAMES A. 
Rating:
4.0

I found Mr. Dion to be pleasant and helpful, even in the morning hours of work. This man is what sells your product. If if wasn't for him U-Haul would be just your average rental place that rents out your line of product. Attack Dion.

DUANE EDWARD H. 
Rating:
5.0

Customer did not leave a comment.

Larry M. 
Rating:
5.0

Dion was helpful. Other staff easy to deal with

Emerson E. 
Rating:
3.0

Over charged

TRACY ANNETTE G. 
Rating:
4.0

The customer service rep on the phone had an attitude and was not attentive to the details I shared. I got to the store and the details were incorrect and no reservations were made. The rep at the store Sam was very sweet and helpful. Customer service representative are the image of the company. She needs to be trained better

JOSHUA N. 
Rating:
1.0

I was charged a fee for cleaning the vehicle and as I see it, I washed the window so I could see out of it. It was cleaner when you received it then when I received it

KRISTAL D. 
Rating:
5.0

Customer did not leave a comment.

Lorna C. 
Rating:
5.0

Dion was very nice. He went above and beyond his duties.

Rafael A. 
Rating:
5.0

Customer did not leave a comment.

Julie H. 
Rating:
4.0

Parking lot is busy with crossing traffic

Aldo A. 
Rating:
5.0

Customer did not leave a comment.

Davis F. 
Rating:
1.0

This is the second (and last) time renting from this location. The first time I used the van for 11 miles and I had to put 3 gallons of gas in, so it clearly wasn't full again I got it. I mentioned this when I returned it but got nothing more than a shrug of the shoulders. Nonetheless, I went back a second time. This time before leaving the parking lot I checked the fuel gage and told the guy in the store that it wasn't reading full. He told me he would give me a credit. This time I had to put in a little over 8 gallons for 68 (mostly freeway) miles. The original guy wasn't in the store but I mentioned it to the new person and she typed away at the screen. When the receipt was emailed to me, there was no gas credit. So next time I'll try Budget.

David W. 
Rating:
5.0

Free dolly?

GEORGE S. 
Rating:
5.0

The initial verification process using the app was slow. It would be nice if more of that could be done in advance.

John H. 
Rating:
5.0

Clean interior of equipment when previously used with animals dogs cats etc

Jesse T. 
Rating:
5.0

Customer did not leave a comment.

Uriah R. 
Rating:
5.0

Very nice people to work with

Dan R. 
Rating:
5.0

Customer did not leave a comment.

Kasy S. 
Rating:
5.0

No comment at this time.

Armando F. 
Rating:
5.0

No changes are needed, the staff do an EXCELLENT job of processing the forms needed and do it quickly and are very courteous!

Donna M. 
Rating:
5.0

Customer did not leave a comment.

DANIEL C. 
Rating:
5.0

Customer did not leave a comment.

Michael S. 
Rating:
5.0

Nothing- this was an excellent rental experience. Truck was ready on time, clean, in good condition and had no issues.

David R. 
Rating:
5.0

The overall experience was outstanding and the van was a breeze to drive... very few miles on this vehicle and still had the new car smell. I would!n't hesitate one second to return and rent the same vehicle from the same location should the need ever arise. Thank you U - haul for the great experience!

Dwight H. 
Rating:
4.0

The POS machine was horrible, the store should invest in another. Otherwise the store was clean and the employee was friendly and knowlegable.

Helen D. 
Rating:
4.0

There was an issue with billing as I was charged for 2 days when I only had it for 1, but the area manager benjamin did an excellent job resolving it for me.

Matthew P. 
Rating:
5.0

It was quick and reliable and the staff was doing ther job and it was Affordable Thank you so much . Anthony m ??????????

Kayla M. 
Rating:
5.0

Customer did not leave a comment.

Travis Z. 
Rating:
5.0

Excellent service

ALLEN M. 
Rating:
4.0

I filled up with gas after using the cargo van for 7 miles. It took 3.844 gallons!!! So either your vehicles have terrible gas mileage or I ended paying for the previous drivers gas

David W. 
Rating:
5.0

Service was fast and friendly. My experience needed no improvement.

Frank V. 
Rating:
5.0

Customer did not leave a comment.

gary D. 
Rating:
5.0

Customer did not leave a comment.

Jill L. 
Rating:
5.0

Customer did not leave a comment.

Leon F. 
Rating:
5.0

Customer did not leave a comment.

Wayne T. 
Rating:
5.0

A great experience all 'round.

Mark P. 
Rating:
5.0

Customer did not leave a comment.

Davis F. 
Rating:
5.0

Thank you for good customer service, and everything was excellent I always use your service

DULCE D. 
Rating:
5.0

Nothing! Nice staff, great service!

JULIE D. 
Rating:
4.0

Customer did not leave a comment.

Alan H. 
Rating:
5.0

No improvement necessary. Very professional. If I need to rent a truck again this place is who I will always use. Thank you, Judy Lane

Judith L. 
Rating:
4.0

No, I had a great experience

Carole P. 
Rating:
5.0

Customer did not leave a comment.

RON B. 
Rating:
5.0

Customer did not leave a comment.

Cherilyn M. 
Rating:
5.0

Customer did not leave a comment.

Roseanne P. 
Rating:
5.0

Customer did not leave a comment.

John L. 
Rating:
5.0

The sales girl was awesome and very friendly

Chanyalew T. 
Rating:
4.0

nothing

Carol S. 
Rating:
5.0

Check out the equipment more often. The truck needs new wiper blades and the door pull up door needs some work done on it. No fault of the dealer. They were fantastic

Lomand P. 
Rating:
5.0

Customer did not leave a comment.

Steve T. 
Rating:
5.0

Customer did not leave a comment.

Jim B. 
Rating:
5.0

Keep up the great work. Thank you.

DANIEL G. 
Rating:
5.0

Customer did not leave a comment.

rodney R. 
Rating:
5.0

Customer did not leave a comment.

Peggy C. 
Rating:
5.0

Don't charge for mileage. Tell all customers to fill up tank. You were more expense than Home Depot

kathy B. 
Rating:
5.0

Dion and his staff are fantastic. ! He went above and beyond to provide a rental truck on very short notice on a weekend. Nicely done !

Doug B. 
Rating:
5.0

Customer did not leave a comment.

Vasiliy K. 
Rating:
1.0

I was told that the dolly and moving pads were in the truck but were absent and ended up getting charged for equipment i didnt use.

devan R. 
Rating:
2.0

The location was closed for several days even though normal business hours were posted. I had no idea if my drop off was recorded in the system. Your website couldn't find my account or transaction. I received several calls days after the drop asking if I had returned the tow dolly. The uncertainty of being charged for late or missing equipment was cause for great anxiety. I will never again rent another product from u-haul and drop it off at another location.

Clark J. 
Rating:
5.0

Customer did not leave a comment.

Rick P. 
Rating:
5.0

Nothing

Cain E. 
Rating:
5.0

They are always a pleasure to work with.

Lomand P. 
Rating:
5.0

They were Awesome. Would highly recommend this location

Lomand P. 
Rating:
5.0

I've done business with Print n' Post for years, (can't remember the last time I went into an actual post office), I do occasional over seas shipping, they just take care of everything. They're always friendly, knowledgeable and quick. Imagine my surprise when I googled and called " Uhaul near me" and Dion, my "shipping guy," answers the phone. It only made sense he'd be my 1st choice! I'm pretty picky about where I spend hard earned money, These experts are superior, period.

Rondalin H. 
Rating:
5.0

Knowledgeable and friendly agent.

SHARON M. 
Rating:
5.0

Quick, easy, and painless. Best customer service ever!

erenst W. 
Rating:
5.0

Customer did not leave a comment.

Katrina T. 
Rating:
5.0

Customer did not leave a comment.

JUAN A. 
Rating:
5.0

Customer did not leave a comment.

Douglas S. 
Rating:
5.0

Customer did not leave a comment.

JUAN A. 
Rating:
5.0

When reserving, let the customer know they will need to use the online pickup/checkout because the business isn't open at the time you've reserved. I had to figure this out on my own and wasted a half hour until I figured out the process.

Neil A. 
Rating:
3.0

I arranged pickup prior to the shop opening so he said I could check putelectronically. This was NOT a pleasant experience. I arrived to pick up the van at 9:00 am and finally had possession of the van at 10:00. I ran into all kinds of problems with the checkin process. It would not allow me to put in my user name. I got around that by downloading your app and starting over. It would not give me a means to allow my phone camera to take my photo. My son, on an SOS call, helped me get around that. It finally asked for my credit card info, which I struggled to access out in this field with no place to put down my belongings (a detail that should have been taken care of early in the rental process), and then the person that was verifying my identity by matching my 4 year old, groomed drivers license picture with my grubby, early morning moving day picture, had me retaking my picture multiple times. Needless to say, I was late arriving to my destination , which threw me off the rest of the day. I was not a happy camper and I won't be doing that again. I will say tat the merchant, when I finally saw him, was appropriately polite and concerned. But the process sucked,!!

Sondra L. 
Rating:
5.0

Customer did not leave a comment.

Cori H. 
Rating:
5.0

Fast friendly service with no problems. Contract thoroughly explained so no unexpected fees.

JMES M. 
Rating:
5.0

Customer did not leave a comment.

Theresa N. 
Rating:
5.0

Wonderful, helpful and upbeat staff. Always a pleasure renting from this location!

Stacey Y. 
Rating:
5.0

Customer did not leave a comment.

Lamar F. 
Rating:
5.0

Customer did not leave a comment.

Lomand P. 
Rating:
5.0

The experience was quick and satisfactory.

STEPHANIE B. 
Rating:
5.0

Great place & great staff!

Dion L. 
Rating:
5.0

Nothing. Jen was very helpful and made our rental exactly what we needed.

NEIL or SUSAN A. 
Rating:
5.0

Customer did not leave a comment.

Antonio P. 
Rating:
5.0

Customer did not leave a comment.

Todd H. 
Rating:
5.0

Dion is a bad-ass that I would recommend to anyone!

MICHAEL M. 
Rating:
5.0

The service was excellent, very friendly and they explained everything to me

Eileen P. 
Rating:
5.0

Don't change anything customer service was awesome

TOM K. 
Rating:
5.0

Customer did not leave a comment.

Steve S. 
Rating:
5.0

Customer did not leave a comment.

Pete E. 
Rating:
4.0

Customer did not leave a comment.

Sheila D. 
Rating:
5.0

Customer did not leave a comment.

FRAN P. 
No reviews have been submitted for this location.

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