Loved the staff and equipment
Steve B.
Additional Self Storage LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Vancouver, WA 98684
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 5.0 Average Customer Rating
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Nothing! You were fantastic and very helpful!
ashlee S.I am very happy with my experience. Friendly and extremely helpful customer service.
Janelle P.This was the worst customer serI have EVER RECEIVED IN MY LIFE.! The person who checked me in and out was VERY rude. When I checked in, he/they said "You are nearly a half hour late we nearly cancelled your reservation" I let him know that Uhaul had changed my location unexpectedly and perhaps it would be good to review the account information before admonishing a customer. He began to explaning their policy on returns (desptie my explaining I was only here due to U-hauls error). Rather than respond to him, I began praying. "Jesus take the wheel" ."Help me Lord.". He told me if I was going to rude he would kick me out of the store!!!!. I didn't pray anymore, even. The man/they then asked that I park my car in a lot across the street which clearly had tow away signs. I asked what was the problem with me parking the car here as I am a customer. He gave me permission.. When I got to my location I found there was no dolly in the car as I had ordered. I called and spoke with a woman, who had the charge removed. And, I discussed the car being there. She said it could not be there overnight. I asked if I could bring the truck back and park it there overnight and teturn in the morning to pick it up. She said that was fine. The next morning I came up to pick up the truck the man/they came out and starterd yelling at me saying I could not park my car in their lot "You were lying about pickiing my car". DID YOU LIE TO ME LAST NIGHT ABOUT PICKING UP YOUR CAR YES OR NO?? I asked him what in his life made him so miserable. MOved my car two blocks away in the rain. He must have had a discussion with the woman because he was a normal service provider. AVOID AT ALL COSTS!!
NIcole T.I think it is odd the gas tank wasn't full, obviously it would be easier to pick it up full and return it full than a 1/4 tank.
Jennifer K.