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Frank W
Customer Reviews for Quick Mart
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
This was a gas station. No clear U-haul sign. Past it up twice. The attedant was not knowlegable and said i needed to call uhaul to get a code for a lox box. Upon calking uhaul and waiting 10 min to talk to someone i was told i had to down the app which is a slow quirky app that kept telling yhere where problems and to try back later. I waisted an hour of my tight schedule just to get a dirty truck that was big ridden on the front and made it hard to see out the front. I would like a partial refund for the number of times i had to call to get this truck.
Alan GHave someone that knows what's he doing and speaks English and speaks loud enough so he can be heard. It took 25 minute's to get sign in for the rental..
Ann OThe location was set up in the system wrong so we had to call customer service. We could not get ahold of someone for 20 minutes and delayed our moving plans.
Maggie SStaff was very helpful and courteous.
MARK V