The truck was all over the freeway way it need to check out I should have paid as much as I did it pulls really bad to the left and has a grinding sound on the front left
Richard C
Customer Reviews for Quick Stop
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Great customer service, paid attention to my questions and addressed any concerns. I will recommend this to my friends and family. Amazing accessible location and great employees!
SURJIT BI think they do well just as they are ! I have rented there a couple of times and experienced a few different people and all were great. Good vibes pleasant experience! Thank you.
IAN BThe guy that helped us was amazing! Uhaul canceled my order without notice and we did not know until we had showed up to get the truck. We called this location and the man that helped us was so helpful and got us a truck that fit our needs. He truly saved our day and uhaul experience.
erin kThere were excessive charges
jonnathan sIt is well-organized for the space available and the staff was very kind.
JEREMIAH MThe station attendant was super nice and helpful. He is an excellent employee
Audie CI experienced mushy brakes, and the trailer was bent. I have never towed a car before and was not aware of the problem. However now I know why I was seeing the left side more in the mirror than the right side. Not cool.
Tanja SThe operator at the location went above expectation to make sure i knew how to use the rental dolly. The whole team was courteous and professional.
Casey JI was surprised by the age and mileage on the truck. I think a steering wheel cover would be handy to cover up the worn out steering wheel. Or just replace the steering wheel. otherwise the seats were in good condition and it ran good. those chevy express chassis are great with that old vortec motor.
JAY NVery friendly, easiest pick up imaginable. My car was safe to park at the location for the day and because they are a gas station, refueling was a breeze.
RESHAL PSuper friendly people @ the store I recommend 💯to everyone
ERICSON ISo easy and friendly
DIXIE BI needed a car dolly on short notice and quick. They got me in and out promptly. The customer service was great, friendly and professional at both pick up and drop off. The car dolly was well built and easy to use, tho it could use some new user stickers for those who are using one for the first time. We got er done. Thank you!
KRISTOFOR GStaff was super friendly and accommodating, would highly recommend! 5 stars!
JOHN SVery Friendly and efficient!
DAVID TOh the people that helped me today are amazing hundred percent recommend them if I can give them more stars I would
RICHARD DQuick Stop has great customer service, very friendly and helpful. The truck we had was well maintained and cargo bay was clean and DRY! We had a truck from a different place that leaked in two corners. Highly recommend this U-Haul provider!
PAUL VThis location is awesome! They were friendly, helpful and flexible. I would recommend them to anyone!
CLIFFORD JExcellent customer service.
GREGORY AThe guys at Quick Stop in Marysville are very good! Great service and friendly.
CHRISTOPHER SI forget the man's name but he was awesome I enjoyed working with him
DEAN PClean the trailer out I had to buy brake clean to get all the ink off the floor so I didn’t track in on carpet
JIMMY MJosh & Elroy were so helpful, nice and understanding. On top of the business 100%.
DANEEN JThe appliance dolly was broken but other than that, everything was great!
GORDON DGreat job!
Steve HVery helpful and understanding 🙏🏼
TAMARA GGreat customer service! Super helpful! Would absolutely recommend and use again! Thank you!
STACEY GMuy amables y sin complicasiones muy buen servicio 👌👍
GERSON HEverything was fine. Great job.
HOWARD WVery good service. Friendly and kind. Explained everything and showed us how to use everything.
SCOTT SSo the whole process was fine. But I hated the fact that the rep never asked me about the protection that he added without telling me. I would have considered it but without telling me and adding fee isn’t something that I am happy with. That would be the only reason I wouldn’t recommend them.
JAE HAgent was ready and waiting. Gave good information, made sure vehicle was clean and ready. Took care of the check-out and check-out efficiently.
DAVID NGood customer service and was helpful
SCOTT MThe gentleman was so very kind. He was very well organized and offered help. There were two other people there to also pick up U-Haul items. He took care of everyone so swiftly and quickly. All my questions were answered. He is definitely an asset to the U-Haul team.
SHAWNA MMake the process easier for owners
LUKAS SThe proprietors were very helpful and kind. I could not have been happier with the service I received
DON AFriendly and staff are customer-oriented.
JANETTE EFantastic location, super awesome help! Will definitely recommend to friends and family and will not hesitate to use them again!
JEFFREY FNothing! The employees were wonderful and I'm happy to come back to see them!
ANGEL GExcellent staff here! Happy and very customer service.
PAUL SThe gentleman that helped us in the store was very kind and excellent and very friendly
CARRIE DExcellent service and excellent rental experience.
ROBERT LTruck only had 1/4 tank of fuel. Truck heater worked but only had two setting freezing or blazing hot.
HARLAN JGood service.
PIERCE PAmazing experience
ERIC JGreeted the moment I brought in my trailer to return it. Employee was very helpful.
WILLIAM JThere was an issue with the equipment and the guy working there took care of it efficiently.
Corin Gvery good service
ANDREW CTell the customer where his vehicle is. (Don't hand him a key and tell him to go find it ). Put the scheduled equipment (blankets/dollies etc.) in the vehicle rather than making the customer wait for three c-store customers to finish so the attendant can fetch them.
EVIN MEverything was great including the service. If I had to name one thing, it would be to have more tie downs in the trailer. The salesperson basically did the paperwork for me, hooked up the trailer, and checked the lights for me. I originally wanted 2 days but brought it back the next day. The salesperson cut the price in half and unloaded the trailer for me. Incredible! Thanks Quick Stop in Marysville!!
PHILIP W