The person that helped me was super nice and helpful. But the place itself is not well maintained. But definitely the worst part was the horrible cigarette smell inside the truck and in the back with some of my stuff was smelling.
Rayane N
Customer Reviews for Quick Time Auto Rental Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Will recommend 100%.Thanks
DANIEL CExcellent customer service
DANIEL AThe owner seemed friendly and polite. Went over the truck with me. No issues.
RAHMANA WThe owner is always so nice and helpful
TEARRA FEasy pick up and return
Frank MNice
COURTNEY CMr. Davis is an outstanding man. I really appreciate the great service he provided for me at this location. Will definitely come back Thank you!
Curtis BI LOVE THAT THE PROCESS WAS QUICK AND SIMPLE.
COYLA HFantastic experience
LONNIE CMy experience was great and the customer service was superb
VERNAN MI had good experience Employees are good Owner oas professional Communication honest
PAMELA BKeep doing what y’all doing. Mr. Davis was very patient and professional. Thank you for the smooth process.
JENNIFER MReally nice
TAMMY RThe customer service was outstanding!
RAYMOND GThe Customer Service was excellent!
RAYMOND GKeep doing what you’re doing, great service!
KERENSA MPlace this location at the top of your list in this area.
DAVID Gvery good service
PAULINE SGreat and efficient service. Pleasant
DANA WGreat customer service, easily only booking platform, great recommendation for movers. Beast Mode Moving was amazing. The truck was also perfect.
MAATRA HThe phones are never answered to be able to get the information you need the information I was given was not accurate and I didn't agree with what I was charge and I'm sure the price I was charged was not accurate.
KEVIN MExcellent service
DAVES OReturned 11/28/2024
VICTOR CN/A
JOHN HNothing
ANTONE GI did an after hours drop off but the instructions and drop box way easy to follow and identify.
LAWRENCE HVery Satisfied 💯❤️
KIM JOvercharged
CINTHIA FVery good excellent
LANORA HJust keep this location open in the hood very convenient for me keep up the good work
JOSEPH ROver charged my debit card. Couldn't get my kids food.
TAYLOR YThis was the third location they made a reservation for. I spent two hours driving over town to be told they didn’t have the U-Haul.
DAWN BThe staff is friendly and helpful definitely would return to this location for a truck rental.
NAARA FAfter going to 2 different locations due to U-haul rescheduling and not having trucks available, I finally got the truck i needed at the Cullen Location, the guy was super nice and customer service was amazing as well.
LUIS CMr. Davis was great!!
Monique VThe shop owner was very polite and attentive. It was pouring rain, but he came out and assisted with a smile on his face. Wonderful Gentleman!
Earl MExecuting the contract very easy. The owner was very friendly. He showed me how to operate the equipment and I was off for my move.
Karren BImprove the pickup app.
Cassandra CNA
DONALD SGood
Joesph TThe gentleman was knowledgeable about products. He quickly recommended the size truck I needed to get the job done. Excellent customer service.
Jacquelina MNothing
JARVIS SMr. Davis was very helpful.
Gordon SThe clerk was super nice and helpful and the truck was clean (5 stars), but the truck's air conditioning and audio system did not work (2 stars)
NADINE NEverything was great. Location was convenient and the people there were great.
Chance KWe made this place work for us. After a long long long move and crazy stuff happening… I’m not going into Houston downtown. Plus this place was like 2 minutes away. Where’s your barcode. That app wants to scan a barcode my guy. You need a barcode. Any barcode. Got snag one at HEB and put it up, the app don’t care if it’s for apples or something. It just want a barcode. All seriousness, this location was clean and had a wide lot.
Jacob WI was charged for fuel even though I brought the truck back with the level I received it at. There was no reason to charge me extra but you did.
Rhema MThe customer service was excellent. I will definitely return to this location for future rentals
Kimberly KNo comment
john lfind a better building
Ron BOk
Torchelle JHe was available very attentive got me in and out
freddy g