Customer Reviews for Quik Shop and Gas

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Quik Shop and Gas

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Vanessa L.
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Martin M.
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Yasin A.
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The clerk was great. Very helpful.

Felix T.
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Abner S.
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Donna S.
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J D B.
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Diane S.
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Truck was perfect size an clean. Best customer service ever

Irene C.
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Jeffrey O.
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Julie U.
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Peth S.
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Clemente T.
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Andrea C.
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Eric M.
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Selena O.
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Vicky R.
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Trisha M.
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Valeriano M.
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Susan W.
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Michael C.
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Transaction was perfect!

GINGER S.
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The attendant at the Quick Shop who assisted me w/ my U-Haul reservation was very friendly, polite, knowledgeable, helpful & speedy; everything you want in a customer care agent!

Leslie K.
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THE GUY WAS NOT TRAINED HOW TO TAKE BACK A TRAILER EARLY. WANTED ME TO JUST TAKE THE TRAILER BACK AND RETURN IT WHEN MGR WAS THERE. I SAID NO I WROTE A NOTE I DROPPED IT OFF IN GREAT CONDITION AND HAD THE GUY SIGN IT! HE SAID MGR WOULD CHECK IT LATER!!

Cornelio G.
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Everything went smoothly and professional staff.

Hasan B.
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Ronald A.
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Check the tires on the trucks had the left rear had a bolt or nail in it and the bead of the tire was separated from the wheel I check the pictures I took and could see it off the rim and it took 2 hours to get repaired .

Felix T.
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None it was excellent.

Eilzabeth H.
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Have the trucks clean.

Allen C.
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Put your self in the customers place!!!!!

Geramina Q.
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michael A.
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Pamela F.
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Timothy H.
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Your web site times out too quickly when trying to complete the rental information.

Michael B.
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I had a great experience, the rental agent was quick and organized for both the pickup and drop off.

ELEANOR C. G.
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Gregory H.
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Adrienne G.
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The gentleman who helped me was very informative and polite. Great experience!

Mitchell C.
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Macario Z.
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Bad experience but the only one so have to deal with it

Sunny C.
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Mercedes M.
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luis Q.
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Michael M.
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No smoking in the vehicles....

Sarah I.
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Everything was perfect. Super nice people to deal with.

evertt L.
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Very convenient location after being notified our original "order" could not be fulfilled. Jony was extremely polite and helpful.

DAN D.
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Robert S.
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Mark B.
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Erik Reginald S.
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Great guy. Quick and fast drop off. No hassle.

roy M.
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We moved 800 hundred miles from California to Washington with a full load and towing a car. The truck handled great even over mountains

Peter G.
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Very attentive. Easy trailer rental.

JAKE V.
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charles T.
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Daisy C.
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Alissa E.
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Donna C.
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Tally C.
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lupe P.
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ARCHIE L.
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ARCHIE L.
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great customer service

Shawn P.
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amber B.
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For being a first time user of uhaul there were things that were not mentioned to me for example filling the gas back up.

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michele S.
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Virgie T.
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GAIL G.
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pat M.
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Lori P.
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Drop off was fairly easy, One clerk to tend to it all and He was very kind and helpful even though he was there alone. I had to take a pic to speedometer and fuel level and bring back into the store as He was there and had to stay at register. I fueled up at this location too and the gas nozzle squirted gas as I fueled. which was concerning and cost me more to refill tank. Not good in my opinion, But clerk was very nice and thoughtful under these conditions!

Kimberly W.
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Charles took care of us. He was fun, knowledgeable and patient. A very good representative for U Haul

Joseph R.
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Jeff T.
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Gary V.
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Have the uhaul attendant show up for rental acquisition.

David M.
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Had to sweep it out when i picked it up.

jun B.
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The guy there was also nice and pleasant.

Sokpanna R.
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Super fast and professional.

David M.
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Kevin L.
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Gas at this location was a good deal so when dropping the truck off was nice to fill up to proper level before returning

Nicole G.
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Very friendly person who helped us.

MARCIANO C.
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Sarah B.
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marcos S.
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kristin P.
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Lloyd R.
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Charles J. C.
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Jerry and assistant were friendly, professional, and extremely helpful. This location provides 5 star service.

haley V.
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Tamatha A.
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Scott B.
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chris H.
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There aren't any pickup locations in Oakdale or Riverbank so what choice is there? Had to wait 30 minutes to rent truck as no one else knew how to work it. When I returned it, he was there so process was quick.. No separate area for transaction.

Kara B.
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The truck smelt like cigarettes and dirty inside and out. They charged me 100. 00 over because some wrote the wrong mileage and the amount of gas returned. They don't answer the phone. Not a pleasant experience. The guy did credit me back the correct amounts after we had to go to the truck and I had pictures of everything. Worst experience with uhaul

Michael H.
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Melanie V.
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Stephen P.
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Drop off was quick and easy. Attendant was knowledgeable and returning the truck went smooth in just a few short minutes.

Steve H.
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Ricardo M.
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The guy was super helpful and friendly and allowed us to pick up early.

Victor D.
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pamela P.
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No customer service, no products.i rented a trader from another location 3 days ahead when i arrived they had none. Sent me to this quick stop.they had no dollies.had to drive back to the one that had no trailer.told them I was moving a spa.gave me a 1x4 dollie that cracked before all the weight was on it.and yes I gotta take that back to the first one to fight about that .worst experience I've ever had with customer service.and the general manager on McHenry was laughing though it was all funny! Not! Oh she said you can have the trailer from across town longer for the unconvienince.i dont want it longer. I do t wsnt to drive all over town for an hour. So what is the point of me reserving a trailer 3 days in advance when I'm not guaranteed anything and your so called manager laughs in my face. I will never rent from u guys again and tell everyone you have the worst customer service I have ever seen.

Thomas M.
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This was the third location I had to go to after confirming pick up at two other locations.

Pamela D.
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Quick and easy pick up. Thanks!

jarad B.
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thank you for the quick paperwork and customer service.

esther K.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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