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Karen A
Customer Reviews for RIM PROS LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Insure they know where the U-Haul key drop is because I had to park further down the parking lot and the first key drop I seen walking back was the garage one, dropped the key and continued walking toward the street and then seen the ‘U-Haul key drop box’. Not a big deal but kinda makes you feel bad, thank you.
Eugene WThey take care of you very well and if you need anything they will help you to the very end to make sure you are satisfied.
baron BWalked into the place and they had the size truck we were looking for with no hassle or trying to have us get a bigger truck. We were going to see about getting a truck in a day or two, but they offered us one on the spot. Super friendly and caring people.
Cynthia JWe had a small problem with a picture being uploaded and it showing the incorrect amount of fuel , but Jason fixed it immediately. And everything was as stated.
CARL FGreat experience
Brian Fgreat job by Jason . should be, he is my Son./
DOUGLAS HJason was great. He was very helpful.
Garry JThe staff was super friendly and had everything ready
BRET NQuick chk out and ready to go
DIANA TNo recommendations..
ROBIN LGreat job by Jason .
DOUGLAS HJason was very knowledgeable and helpful Rentals’s was so easy :)
CHRISTINE WNo issues. We completed the drop off after hours. It was super easy.
Heather SJason was more than accommodating, will definitely use your service again, thanks Jason.
Sandy BEverything was great here, with the sole exception of their not specifically pointing out that the two day rental is actually a 48 hour rental with a specific return time to avoid additional charges.
James TThe gentleman helping us was friendly and explained everything. He assisted us to make sure the supplies we ordered were in the truck and if we had any questions on the operation of truck. He was awesome! Showroom where we picked up was spotless.
LAURA PExcellent and highly professional interaction.
DENNARD JJason was fantastic! I am glad there is a U-Haul closer to Oberlin other than the ones in Elyria. It would be helpful to have a U- Haul rental center in Oberlin, OH
FRANCIS KJason helped me through each step ! Great asset..
KEITH S