I made a reservation for Gaylord Mi but i was directed to Johanesburg Mi instead for pickup. It added 30 minutes to the process and it added extra miles that ended up needing to pay gor. Both would have been avoided if i was able to pickup at my reserved location. I also never received notification or a phone call confirming the reservation or if the pickup location change was ok.
DAVID D
Customer Reviews for RP Sprayliners & Coatings LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Cruise control would make a big difference a USB port to charge a cellphone, and power windows can't reach passengers side from the driver seat. the location was great the truck was lacking
Larry SThe gentleman was friendly and informative took time to explain and was sure we were satisfied.
LAURIE PIn and out no surprises. Had a great all round moving experience with U-Haul’s help! Thanks you
MICHAEL DCustomer service was excellent at this location.
Robert BI do have a problem with the policy that if I was to drop the trailer off earlier off regular hours I would be charged $20.00. Made me want to wait until the last minute to return the trailer. The sight told me he wouldn’t have charged me unless it came back dirty. I would do business with him again.
Thomaa HI was extremely pleased with the drop off location. It was supposed to close at 3pm and I arrived later. The haul rep was still there and happily checked me in. this was very helpful as I was anxious leaving the vehicle over the weekend without it being checked in or only checked in on the app.
FRANK BFairly new and still getting used to computer system and codes
MATTHEW KVery happy with the experience I had
JAMES LAbsolutely nothing, everything was Perfect. Thank you
Scott SI returned the trailer on a Sunday when the facility was closed.
Jeffrey BVery friendly and helpful ! Even after hours .
Russell VTrailer was very old and some stuff was missing from it. Mike did an awesome job with everything and very professional.
LARRY G