Customer Reviews for Radio Road Shell

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Radio Road Shell

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David N. on

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Customer did not leave a comment.

Jesse S. on

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Customer did not leave a comment.

Doreen G. on

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Adam H. on

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Better place and parking for drop off and pick up

Raphael G. on

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I found the tank of this truck with 1/8 of gas. I reported right away to the guy who gave me the keys he told me to take pictures and when i get back will get this fix for you. When i came back he wrote a note about it but next day i found an email that doesn't show any credit for the gas that i put when i left the store. Only show that i returned thentruck with the half tank policy.

Cory B. on

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There were ants all through the cab of the truck Lady checking in was rude and kept taking other customers in the middle of our transaction And no dolly even though it was ordered had to go to another location and waited 2 hours in line and finally left

MILENIS C. on

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Customer did not leave a comment.

Francisco P. on

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Good service

WILLIAM G. on

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It is a gas station. The clerk Lupita tried to assist me a lot but apparently she wasn't the employee from U Haul so had to do everything over the phone with the actual employee. No one helped me to hook up the trailer or make sure it was safe. This is my first trailer rental so it was frustrating. I went to pick up during my lunch hour from work so I couldn't come back later or wait for an employee to be there, even though that was never offered

Mark B. on

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Needs staff and not enough equipment available. (Pads)

nader T. on

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Customer did not leave a comment.

Barry H. on

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Not nice person on the phone when they answered thet said we are closed! you could have dropped it off somewhere else

Orthal G. on

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Very convenient and great hospitality!

John E. on

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Customer did not leave a comment.

robert M. on

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Courteous, friendly. Efficient.

Will G. on

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A parking spot for the trailers.

ezequiel A. on

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I wish they were more helpful getting my garage clicker back that I been trying to get for the past 3 days. I called customer service and I'm still waiting on a call back. Not very helpful at all so far.

Peter B. on

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Van wasn’t clean

Juliann M. on

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John T. on

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Joanna T. on

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Rene G. on

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There was much confusion at the pick up location beginning with the phone call to confirm, which required a direct call to Uhaul to confirm. When we arrived to pick up the truck, we were told we were supposed to have been relocated because they were "having computer problems." It took nearly 1/2 hour to get things straightened out.

Roy S. on

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They do not provide any assistance or direction in the proper operation or use of the equipment . . I was handed a key and told the truck was in the back. The fuel level information on the contract was incorrect . . I was told "Don't worry about it, just take a picture of the fuel gauge."

YESSINIA D. on

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Le diría que son muy buenos y muy excelente

Vijay A. on

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Customer did not leave a comment.

James S. on

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I used my iPhone to rent and pickup and return the van. It was a great experience. Convenient location for me, didn’t have to drive across town to rent it. Mileage ads up fast, so the closer the better.

Ken T. on

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The right front tire needed Air.. So, I had to add air myself and pay for it???

Judith W. on

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Customer did not leave a comment.

daniel Y. on

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We had to wait about an hour to get the code from UHaul because someone drop the truck off after hours in the keys were locked in the back. Other than that, everything was great!

Patrick W. on

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Customer did not leave a comment.

Lisa R. on

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The trailer used did not have a jack on it so it was laying on the ground. The person working told us to “ask some strangers to help pick it up”. Very unsafe and unprofessional. Also there was no safety check as was described in the email confirmation. They just said take a picture of it attached. Never said what to do with said picture.

Mihai B. on

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Customer did not leave a comment.