They went above and beyond expected...AAA
Becky S | Overall ExperienceSelf Storage Units in Pocatello, ID, 83201
U-Haul Moving & Storage of North Pocatello
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Storage Customer Reviews
- 4.0 Average Customer Rating
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The ONLY downfall was the constant increase in price. We started at $124.95 in 2020 and now it’s $174.95. We moved to a secure location and slightly larger for $110. Price is the only reason I wouldn’t recommend to a friend. Kasey was always very kind and helpful. Thank you Kasey!
JustineBuffaloe G | Overall ExperienceGreat customer service!!
Regina R | First ImpressionsWe ended up having to throw away a lot of my family things do to mice in the unit I am not happy at all with it. I had the unit for five years.
misty p | Overall ExperienceThanks for the free month. It's helped out alot.
Angel B | First ImpressionsThe storage facility advertised 24-hour access. We were there with the moving truck to get into our storage unit at 9:30 PM. A sign says the office hours are until 10:00 p.m., there was no one there at 9:30 p.m. I ran my key card a number of times and it said denied. The moving truck and the employees and I had to come back the next morning to clean out my storage unit. I was supposed to be on the road to Louisiana 5/13/25 in the morning and I had to delay my trip one day. I was very unhappy and I told the manager about it and he said "I don't know what happened" and he didn't seem to care. Sincerely, Robert Ford, unit #1903.
robert f | Overall ExperienceMore than fair pricing for my move. 19.99 for 24 hours. And put gas back I used! Then they gave me a free storage unit!!! CANT BEAT THAT! Thank you. U-haul. For making at least that part of my moving experience seems more than fair!
JODI M | Overall ExperienceLove this facility!!!! Recommend to everyone!!
CAROLIE K | Overall ExperienceJackson was incredible—knowledgeable, helpful easy to eork with.
Kay C | First ImpressionsPrices were MORE THAN FAIR Even gave me a free storage units for a month. For last minute odds and ends!
JODI M | First ImpressionsOnly problem I encountered was the automatic doors didn’t open all the time.
KEVIN D | Overall ExperienceI was told my lock would be in the unit but it's not there
Rebecca S | Online Move InHave rented various facilities over the past 40 years and this by far was one of the best. Cleanliness ,safety and security contributed to this rating as well as friendliness of staff.
Thomas B | Overall Experience