Customer Reviews for R&R Automotive & Road Service LLC

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of R&R Automotive & Road Service LLC

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cherie W. on

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The guy was rude and more interested I his phone and Facebook messaging. Stated the truck was 7/8 full and was NOT. Other in the office that wasn't with Uhaul were friendlier and helpful than he.

Ashton A. on

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Customer did not leave a comment.

William A. on

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We couldn’t drop the uhauls off for the 24/7 drop point at this location. There was NO WHERE to actually park a 26ft uhaul let alone two of them.

Mark R. on

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Customer did not leave a comment.

Lita C. on

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Very disappointed with their service. It was difficult having to use my phone to get the truck. I felt I was over charged now I have to dispute the charges with my bank. Richard was very rude with me over the phone. Will never use this location again.

dennis H. on

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Customer did not leave a comment.

Alejandra G. on

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Stopped at location 505 s loop 1604 to drop off and receive confirmation drop off since the internet said it was open from 10-9, arrived at location and it was not open

Duhan K. on

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The location we picked the rental up from was great. Very upset though that the location we dropped off didn’t mark the rental in the system as returned. Resulted in large fees from U-haul and subsequently l over draft fees from our bank. Also, the key drop off was hard to find at the return location.

Stephan H. on

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Customer did not leave a comment.

Allison V. on

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I am being stuck to pay for a broken windshield that I did not do. There was a crack already yet somehow it's my fault.

Marco G. on

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Just plain awful experience!

Robert L. on

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Clean the windshields. My windows were buggy splats all over.

Enrique V. on

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Customer did not leave a comment.

Adriana H. on

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Great staff, great service, great experience overall!!

jamie E. on

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Customer did not leave a comment.

elizabeth C. on

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We waited one hour to find out truck was broken, agent could not help us get another truck. Will never go back there. We had reserved one in our neighborhood and uhaul switched us to Hackberry and told us we would get better rate which we did not get at second location.

Vidal Z. on

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Rental Truck was very dirty. Drop off location thought I did it.

NELDA R. on

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They did not bother to review or check the trailer and did not come out of building at all. We double checked with them if everything was ok and they said yes. Then now they are charging me two additional days . I rented on 2/16 returned it on 2/18. They are saying I returned it on 2/20.

Juan A. on

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Customer did not leave a comment.

John M. on

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Told truck had 1/4 tank of gas; when I drove off I noticed it was not even 1/8th. Truck was dirty outside and the inside windows were filthy. I had to clean the inside of the windows before leaving from San Antonio to Dallas. On the flip side, the person that assisted me was friendly and very helpful.

Rolando J. on

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Customer did not leave a comment.

OSCAR B. on

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Great experience all around! Thank You

James M. on

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WILLIAM M. on

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Timothy R. on

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It's a place to rent

Mary W. on

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Lee T. on

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Tomas G. on

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