I booked My U-Haul 1 week ago and the pickup timing is 8:00 am the Rav Convenience Store open at 10:00 am I was waiting 2 hours and store employee was very rudely behaving disrespect me and even don’t speak properly. I don’t recommend this location. Worst experience
Ankit P
Customer Reviews for Rav Conveniences
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very good service very good staff thanks
Tariq AHi, so I’m so sad to tell you that I had a very bad experience in seven years. I’ve been using Uhaul like four times a month but I had super super bad experience with this location today so the location don’t even know what’s less than a quarter is it 3/16or 3/8 they guys are insane. I mean I had a hard time with them and I was so mad at Uhaul ,there should be a training that at least they know how to read a tape you know they don’t even know what’s less than a quarter. It’s insane and then I called Uhaul and finally I talk to a guy are you all they gave me a credit back but I had a bad experience with this location please I don’t recommend you guys. They don’t know how to talk to the customer , abusing and it’s it’s insane Brother please please never go to that location. So just an honest review from a customer I wouldn’t recommend you to go to this location and I would recommend Uhaul to take action with this cause this impact your image so bad and now I feel like I should go with some different other like you know other companies at least they charge a little bit, but you know at them at the end they are professional and they hire professionals too
Amarjeet AI was charged $58 for 20 mile driving :(
Amandeep SGreat customer service and prices
Steven MQuick and easy. Better than main locations, no need to wait in lines
Shivam SFriendly, helpful service.
STEVEN BThe back door was frozen closed and needed assistance to open it.
STEVEN BStore was not open when we first arrived and I thought that I would have to cancel the truck. Once an employee arrived, everything went very well.
STEVEN BSpeed of pick up.
STEVEN BComputer system was slow at check in and needed to be rebooted. Recommend updating your system.
STEVEN BGot overcharged, used for for 2 hours and they charged me for 2 days just because I returned the truck in the non working hours as the owner told me to do and they opened in the morning and charged me uptil that time...what a bulshit
Nikhil GThe person here is least knowledgeable and very rude.If you ask any questions than he will be quite irritated.
HEMANT BHave more units readily available for rental.
RYAN GMohit at Rav convenience was very nice and clear in explaining all the details of renting Uhaul. He genuinely helped by arranging the truck on time and called me and extended support. Great experience overall. No hidden charges.
DEEPAK J