Customer Reviews for Red Barn Feed Store 2
(U-Haul Neighborhood Dealer)

292 reviews

6915 E Kennedale Pkwy   Kennedale, TX 76060

(817) 422-5906

Location Hours

  • Mon-Sat: 8 am - 4 pm
  • Sun: Closed
Special Operating Hours
  • 5/30/2022: Closed

Services at this Location:

Contact Us

(817) 422-5906

6915 E Kennedale Pkwy
Kennedale, TX 76060

Services at this Location:

Location Hours

  • Mon-Sat: 8 am - 4 pm
  • Sun: Closed
Special Operating Hours
  • 5/30/2022: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

steve Z. 
Rating:
1.0

I've never seen worse customer service than I did this morning at the Red Barn Feed Store. I returned a trailer we rented and when I didn't back it up into the precise space Bill (the owner) wanted, I got cussed out and was told I was “a sh*tty driver”. I responded that no other place would require a rental customer to back up a trailer either. (It was also not a straight back up…I had to back up around his truck, then around a corner and then off to another side where I thought he was pointing…but he was also behind the trailer so I actually couldn't see what the heck he was doing). After another line of insults from the old man, I asked him if he treats all his customers like this. And that when he said ”get the fu*k out of here”. I literally said two sentences to this guy. The entire transaction was him having a fit. What a disappointment.

Leslie W. 
Rating:
5.0

Customer did not leave a comment.

Cherry M. 
Rating:
5.0

Customer did not leave a comment.

Timothy R. 
Rating:
4.0

Customer did not leave a comment.

Edward B. 
Rating:
5.0

The service was great at the location in Kennedale Red Barn wood recommend them anytime

Gregory G. 
Rating:
5.0

Friendly and very helpful!!

Darryl C. 
Rating:
5.0

Very convenient , helpful staff.

wendell G. 
Rating:
5.0

Great service

Kim P. 
Rating:
3.0

Customer did not leave a comment.

Nel B. 
Rating:
5.0

The rep at the local uhaul was very nice person.

MANG S. 
Rating:
5.0

Customer did not leave a comment.

William D. 
Rating:
5.0

Customer did not leave a comment.

Dion S. 
Rating:
5.0

Customer did not leave a comment.

Glenn N. 
Rating:
4.0

Customer did not leave a comment.

Timothy R. 
Rating:
3.0

Customer did not leave a comment.

THOMAS S. 
Rating:
5.0

Customer did not leave a comment.

Dion S. 
Rating:
5.0

Customer did not leave a comment.

Willie W. 
Rating:
5.0

Customer did not leave a comment.

DALE B. 
Rating:
5.0

Customer service was great, I will rent here again

SHANE C. 
Rating:
5.0

Customer did not leave a comment.

ADAM S. 
Rating:
5.0

Customer did not leave a comment.

Veronica T. 
Rating:
3.0

Wanted to give me a different truck than the one on the reservation and told me I didn't have to go through and take photos of the truck

Miguel D. 
Rating:
5.0

Customer did not leave a comment.

Ralph S. 
Rating:
5.0

Guys at the store were helpful and friendly! Thanks for being there!

Lori F. 
Rating:
5.0

Great service

mark R. 
Rating:
5.0

fast and friendly

Joseph P. 
Rating:
5.0

When I made a reservation for a car dolly the full one with no wheels on the ground and when I got there they didn't have it the customer hasn't returned it yet so I had to do the one with the two wheels

Phi N. 
Rating:
2.0

Customer did not leave a comment.

Arthur K. 
Rating:
5.0

Customer did not leave a comment.

Jimmy M. 
Rating:
5.0

They were very helpful and I am glad I rented from them.

Frank M. 
Rating:
5.0

Nice and respectful people!!

Roderick R. 
Rating:
5.0

Fast, professional and courteous service. I will rent from there again the the future.

Louis G. 
Rating:
1.0

I had ordered an appliance dolly and 2 dozen pads. They had neither. A regular dolly and 1 pad. The owner basically took a copy of my license and debit card. I wasn't asked to sign anything, was given no paperwork or a copy of the contract. While I appreciate the brevity of picking up my truck , from previous rentals I don't think everything was done per uhaul standards. Won't use this location again.

Dan S. 
Rating:
5.0

Red Barn Feed Supply is an awesome uhaul dealer. They were very friendly and kind to me especially when I needed to extend my days. Thank you and Great job gentlemen!! Conda Ross

Conda R. 
Rating:
4.0

This is a feed store which is fine but it really stinks. For that reason we will choose another location next time. People were very friendly. It is just the horrible smell in the office.

DIANNE B. 
Rating:
5.0

Customer did not leave a comment.

QUINTON L. 
Rating:
5.0

They made it so easy!! Thank you

Russull D. 
Rating:
5.0

Customer did not leave a comment.

HENRY M. 
Rating:
5.0

Customer did not leave a comment.

Michael S. 
Rating:
3.0

The online rental allows one to select things that upon arrival the selected location does not have. When we got there we found out the appliance dolly that we rented was not available and this was a huge impact to our ability to move large, heavy appliances. There needs to be some sort of way for locations to update what they have so that customers do not waste time and money and have their moving plans upended at the last moment.

Sean L. 
Rating:
5.0

Great customer service. Highly recommended!

Jennifer G. 
Rating:
5.0

Very easy and very professional will go back for sure.

Damon M. 
Rating:
4.0

Customer did not leave a comment.

WILLIAM M. 
Rating:
5.0

Customer did not leave a comment.

Tiffany M. 
Rating:
3.0

We rented a tow trailer and the other light wasn't working and when we tried to get it taken care of before we left nobody was willing to help so we ended up driving towing with just one tail light working.

Alice H. 
Rating:
5.0

Customer did not leave a comment.

Brittney L. 
Rating:
5.0

Customer did not leave a comment.

jordany A. 
Rating:
5.0

Customer did not leave a comment.

Melissa H. 
Rating:
5.0

I know it was early morning and may have been the first one there...maybe smile and a good morning...not just oh what aee you looking for...I know its a pet store also but friendliness goes a long way...also got charged extra for going over a few miles even thou i filled the tank more than it was given to me

Robert G. 
Rating:
5.0

Fast and easy, cute little feed store.

Lisa P. 
Rating:
3.0

I was advised by the guy working at the feed store to take a picture of the gas notch, fill it back up to that same spot so you will not get charged extra for gas. We did exactly what we were told and still got charged extra for gas. I doubt I will ever use uhaul again. We definitely regretted not using a friend's truck.

Carl C. 
Rating:
5.0

Loved how easy it was to just walk in and get what I needed. The guys are super nice, and we will be back next year when it's time to move again.

Stephanie W. 
Rating:
5.0

Great place awesome people, will always go to them in future!

Ryan W. 
Rating:
5.0

Quick, friendly service.

John C. 
Rating:
5.0

Self service drop of points need more space. Had to drive to three different spots for room to drop off.

James G. 
Rating:
4.0

No blankets available

Jeffrey B. 
Rating:
3.0

Customer did not leave a comment.

John H. 
Rating:
5.0

Customer did not leave a comment.

Tami G. 
Rating:
5.0

Customer did not leave a comment.

Justin G. 
Rating:
4.0

Customer did not leave a comment.

Sherry H. 
Rating:
5.0

Customer did not leave a comment.

Maria M. 
Rating:
5.0

Customer did not leave a comment.

Amber M. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM M. 
Rating:
5.0

Customer did not leave a comment.

Scott T. 
Rating:
5.0

Customer did not leave a comment.

Scott T. 
Rating:
4.0

Customer did not leave a comment.

Yvette W. 
Rating:
5.0

These people are awesome. This is our second time using them for our move! Very friendly, very kind and great customer service

Mackenzie B. 
Rating:
4.0

Customer did not leave a comment.

Willie W. 
Rating:
5.0

Store owner was Great!

Peter J. 
Rating:
5.0

It was a very pleasant and easy experience. It is close to where I am moving from.

Leo R. 
Rating:
5.0

Customer did not leave a comment.

Perry A. 
Rating:
3.0

Customer did not leave a comment.

Mindie B. 
Rating:
5.0

Customer did not leave a comment.

Daniel S. 
Rating:
5.0

Good job

jimmie F. 
Rating:
5.0

Customer did not leave a comment.

Bryan W. 
Rating:
5.0

Customer did not leave a comment.

John B. 
Rating:
5.0

Nothing everything was fantastic the people I worked with at the Red Barn Feed Store was the best and the most helpful I have ever worked with. I have used Uhaul many times all around the country had good and bad experiences but this was the smoothest and best experience with you

Jackeline C. 
Rating:
5.0

Customer did not leave a comment.

josphine L. 
Rating:
3.0

The location and staff were fine, very nice. But the trailer had a leak! When I unloaded, I discovered that most of my boxes were damp, many were soaked and some had pooled water sitting on top. A couple items were damaged (although nothing crucial was destroyed that I've found yet). Rather than just unloading at my destination, I had to unpack boxes, lay items out to dry around my house and look for damages among the family pictures, household items and memorabilia from my recently deceased father's house -- that's what I was carrying home. First time I've had such a bad Uhaul experience!

Andrea P. 
Rating:
4.0

Very good service.

Aaron S. 
Rating:
3.0

Give receipt before and after Rental's so the costumer will have an idea of charges.

Barbara Q. 
Rating:
5.0

Customer did not leave a comment.

Paul P. 
Rating:
5.0

Customer did not leave a comment.

peter G. 
Rating:
5.0

Customer did not leave a comment.

Stacy B. 
Rating:
4.0

Customer did not leave a comment.

RANDALL S. 
Rating:
5.0

Customer did not leave a comment.

Vicki J. 
Rating:
5.0

Clean and inviting is not applicable to this location. It's a rural feed store and it was exactly as I would expect. No complaints about the location, it is not a brick and motor U-Haul store. Staff was excellent, very friendly folks, no waiting with very quick drop off, in and out in only a few minutes.

Richard B. 
Rating:
5.0

Customer did not leave a comment.

Eric S. 
Rating:
3.0

Upon returning the vehicle, the proprietor was difficult to find, but he was very friendly.

TJ C. 
Rating:
5.0

Customer did not leave a comment.

William M. 
Rating:
5.0

very quick an efficient

Stephen S. 
Rating:
5.0

Customer did not leave a comment.

Anthony P. 
Rating:
4.0

Customer did not leave a comment.

Jason K. 
Rating:
4.0

Customer did not leave a comment.

Richard A. 
Rating:
4.0

Customer did not leave a comment.

Richard B. 
Rating:
5.0

Customer did not leave a comment.

Paul P. 
Rating:
5.0

Customer did not leave a comment.

Paul P. 
Rating:
3.0

I backed the trailer in went inside let the person know and he was very friendly.

R H M. 
Rating:
5.0

Got a truck quick with no problems. Rental place was efficient and did the job well.

Dale B. 
No reviews have been submitted for this location.

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