The online process was not user friendly. It would have been helpful to know in advance all needed in order complete check-in and check-out. No instructions on whether to leave truck outside or inside storage grounds. It took us over 30 minutes each to complete both pick-up and dropoff...not ideal use of our time.Helmut W.
Customer Reviews for Red Rock Mini Storage
U-Haul Truck Share 24/7© Location
Pinckney, MI 48169
Services at this Location:
Always Open On Your Smartphone
What is 24/7?
It's the way we allow you to pick up your truck at anytime, day or night, using your mobile device. We are always open on your smartphone to Make Moving Easier©.
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
This was a disaster start to finish and I will be contacting corporate to complain directly.Andrew G.
Customer did not leave a comment.Derek V.
Adding light by the return box would be helpful for those trying to return at night. It was hard to see and we couldn't get a picture of the bar code because it was too dark and the light from my camera added a glare.Isaac S.
Very weird picking up from this location and using my cell to do everything.MEGHAN ANN T.
Customer did not leave a comment.Patrick C.
We had a reservation that was unapologetically changed the night before from 5 minutes from our house to 37 minutes from our home and the was charged for â€œover mileageâ€ by 8 miles when we turned it in. Found that to be total BS.Matthew M.
Both Larry and Scott went out of their way to make sure all my needs were met. I would recommend them when you need a truck.DANIEL JOSEPH G.
Very accommodating. A pleasureSteve G.
Customer did not leave a comment.Loraine S.
Customer did not leave a comment.Cynthia B.
Customer did not leave a comment.Apriltarjan F.