Customer Reviews for Reds

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Reds

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Michael F.
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Customer did not leave a comment.

elmer F.
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Customer did not leave a comment.

JEREME S.
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I went to two locations prior which had no trailers or broken trailers. Uhaul really should get more trailers.

peggy L.
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to know what chargers were taken out from person renting uhaul, like it gives a certain charge next day shows another charge ?? so is it charging twice or just one after everything is said and done after return of u-haul????

LUIS S.
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great location

lyndon W.
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I ordered a half dozen pads for my move. They were not in the truck when I arrived. When I asked the man at the desk, he said they did not have any and gave me no other options. I do not like paying for services I don't receive. He also took a rather extraordinary amount of time to give me the keys. I did not leave the lot until 40 minutes after my pickup time.

Carla H.
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The rep told us to hook up the trailer a certain way, but my husband had to tell him that if he did it that way, it would cause severe damage to the chain and trailer. My husband has been pulling trailers since he was a teenager and he KNEW this was the wrong way to do it. I was glad to have my husband there, otherwise it would have been a wreck (pun intended).

Demostenes A.
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Customer did not leave a comment.

Maria F.
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Customer did not leave a comment.

Maria F.
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The young man at the drop-off location was very helpful and pleasant. He made things easy for a very tired retiree at the end of a long drive. Flawless drop-off.

CARL T.
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Customer did not leave a comment.

Charles N.
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Customer did not leave a comment.

Clayton M.
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The gas station clerk was not familiar with the system. I rented the truck Sunday morning and returned Sunday afternoon. I was told on drop off that the system was down. The clerk would not provide me with a written receipt of drop off and assured me it would be fine. I received a call on Tuesday from uHaul asking me if I planned on returning the truck. It seems to be resolved now, however a lack of training lead to someone at uHaul not knowing where the truck was and the assumption that I did not return the truck.

Ken C.
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Customer did not leave a comment.

Justin S.
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Jarrett H.
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Todd H.
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Customer did not leave a comment.

Thomas V.
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Got my reservation info done online and the trailer was quickly provided

Jeremy L.
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It is a gas station. Poor signage. Difficult to find. The clerk behind the counter was largely unaware of how to receive a returned truck.

Kevin D.
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Customer did not leave a comment.

Taylor W.
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Customer did not leave a comment.

Lora R.
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Easy to find and get into location. Staff was helpful and friendly.

Charles G.
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Customer did not leave a comment.

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