Customer Reviews for Richies Car Wash

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Richies Car Wash

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Greg C. on

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Customer did not leave a comment.

Tim S. on

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Everything was good. They were very helpful and friendly. No problems with 8am pick up.

Patrick K. on

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Bruce D. on

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Patrick O. on

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?????? this place is a joke! I’ve given them two chances to offer better customer service. It’s always the same thing. “The computer is broke” so they have to re-enter all you Uhual info again. Oh this is the best part. You have to wait for them to come to the office they are never there between the hours of 8-9. One time the guy had to run his wife to work, meanwhile I’m waiting for him at the office that opened at 8. He showed up at 8:30. I said okay, I will give him another chance. WRONG!! It happened again yesterday. Waited for him to come back to the office for 20 minutes. I even did the express check in because this caused me to be late to my appt. THEN they couldn’t get the program to work so it took them 30 minutes to re-enter my info again. So now 1hr later at 8:45 I’m finally leaving the lot. DO NOT USE THEM for Uhual services. They are totally incompetent and have no problem allowing the customer to wait for them to come back from whatever personal business they are doing.

Margaret L. on

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Joshua M. on

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Empty lot and address was wrong for dropping off truck.

Keisha H. on

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Carol M. on

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We rented the truck from a Clermont, FL dealer for pickup in Morehead, KY. We were told that we could turn the truck into the dealer who rented it to us which was very close to where we live. Instead, when we returned the truck they refused to take it sayin gthey had too may one way trucks there. We then had to drive several more miles. We returned the truck to the people in Irlo Bromson Memorial Highway - listed below - and the lady there was incredibly nice and took the truck no problem.

Robert C. on

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Darell L. on

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Rodney A. on

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Easy drop off for after hours. Everything went smoothly.

Kayla A. on

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Loretta P. on

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I reserved/rented a dolly, and it was not in the truck, found this out once I reached my destination. Was not happy that it was not in the truck. Without it made our move very difficult!!!

Christopher T. on

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No problems

Wendy M. on

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Wonderful and efficient !!!!

Epiphany C. on

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Russell H. on

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Chris T. on

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They were great

MARSHIA W. on

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Glenn S. on

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Steven B. on

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Keep being nice!

Kristyn M. on

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There’s nothing to improve! Such great service!

Guy G. on

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victoria w. on

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Yeah I would, they were alright and more friendly.

Jeff L. on

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Devin H. on

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John W. on

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WILLIAM R. on

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Richie was an excellent service provider, going over all of the options available and explaining in detail where to return the vehicle and what to do in the process.

Todd R. on

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Customer did not leave a comment.