Customer Reviews for Richies Car Wash
(U-Haul Neighborhood Dealer)

260 reviews

544 E Main St   Morehead, KY 40351

(606) 784-1228

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat-Sun: Closed
Special Operating Hours
  • 4/18/2021: Closed
  • 5/8/2021: 8:30 am - 12:00 pm

Services at this Location:

Contact Us

(606) 784-1228

544 E Main St
Morehead, KY 40351

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat-Sun: Closed
Special Operating Hours
  • 4/18/2021: Closed
  • 5/8/2021: 8:30 am - 12:00 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Bobby A. 
Rating:
5.0

Customer did not leave a comment.

JOYCE M. 
Rating:
4.0

Customer did not leave a comment.

JOANN S. 
Rating:
5.0

Customer did not leave a comment.

KATHERINE M. 
Rating:
5.0

Customer did not leave a comment.

RICHARD B. 
Rating:
1.0

Needs to only charge amt discussed and not add $75 on it

JUSTIN K. 
Rating:
5.0

Customer did not leave a comment.

BOBBY W. 
Rating:
5.0

Customer did not leave a comment.

Christopher G. 
Rating:
5.0

Richie was very helpful with me taking care of all the paper work. He explained everything in detail and helped hook the uhaul up to our vehicle. Uhaul is very fortunate to have Richie represent them in Morehead, Kentucky.

JOHN N. 
Rating:
5.0

The gentleman who I spoke with when picking up the truck was very nice and explained the details, rules and how operate the doors and truck. Very clean truck. Good review.

LAURA P. 
Rating:
5.0

Have more fuel in truck at pick up time.

THOMAS M. 
Rating:
5.0

Customer did not leave a comment.

DON W. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM C. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM H. 
Rating:
5.0

Customer did not leave a comment.

DAVID G. 
Rating:
5.0

Customer did not leave a comment.

TONYA L. 
Rating:
5.0

Customer did not leave a comment.

Tonya L. 
Rating:
5.0

I feel that Richie's Car Wash & U-Haul Rental was VERY accomodating and courteous...I was very well taken care of and will (and already have) recommended it to friends!!!!

KEVIN M. 
Rating:
5.0

Customer did not leave a comment.

TONYA L. 
Rating:
5.0

The gentleman that rented me the trailer was very helpful.

ANTHONY L. 
Rating:
5.0

Customer did not leave a comment.

TONYA L. 
Rating:
5.0

Customer did not leave a comment.

Heather C. 
Rating:
5.0

Customer did not leave a comment.

Malinda R. 
Rating:
5.0

Great and friendly service. Wouldn't change a thing!

ANTHONY R. 
Rating:
5.0

Customer did not leave a comment.

Lisa G. 
Rating:
3.0

The automated process is clunky. I prefer a customer counter. It was a challenge to get in the trick. The lot is a field and the truck was parked in mud and it was a struggle to get out. Tires spun in the mid it took some work to get it off the lot. Once we got the truck it was all fine.

Bill B. 
Rating:
2.0

The storagemlot we returned it to is a muddy mess. We had no interaction with people there.

ROGER A. 
Rating:
1.0

The whole contactless pick up crap is ridiculous. 2 HOURS to pick the truck up...

Hunter J. 
Rating:
5.0

Customer did not leave a comment.

RANDALL W. 
Rating:
5.0

Was very nice and helpful! You do not have to improve in anyway at all.

Brenda E. 
Rating:
5.0

Customer did not leave a comment.

Keith C. 
Rating:
4.0

Customer did not leave a comment.

JOHN S. 
Rating:
5.0

Customer did not leave a comment.

Paul K. 
Rating:
5.0

I had a good experience. The person at the location was very helpful in explaining the 24/7 option to me Worked out great

Allen S. 
Rating:
5.0

Really nice person and he was really showed us everything give him 5*would do 10* if it was and option

John M. 
Rating:
4.0

Customer did not leave a comment.

eline S. 
Rating:
4.0

No problem with car hauler or service, I do have a problem with the price. $357 total to rent a $5000 dollar car hauler trailer I think was a lot too much I rented a $25000 car for a week last year for $225.

Howard V. 
Rating:
5.0

Customer did not leave a comment.

JOHN W. 
Rating:
4.0

Customer did not leave a comment.

DANA M. 
Rating:
5.0

Super helpful. Very friendly and welcoming.

GREGORY R. 
Rating:
4.0

Customer did not leave a comment.

Tanner S. 
Rating:
1.0

The location was closed for four days upon my arrival. I was told by the pick up location to leave the unit , photograph the unit and time stamp. I did. I also made a video recording

Charles S. 
Rating:
5.0

Ordered on short notice. Was given upgrade due to unavailability of desired vehicle. vehicle was due back 0830 8/27 due to another rental, that person backed out. Was notified by Rich that I had addition 4 hours to return until more charges were due. This helped me greatly. Very professional service by Rich.

STEVEN B. 
Rating:
5.0

Customer did not leave a comment.

curtis C. 
Rating:
5.0

I was very satisfied!! Thanks

TERESA G. 
Rating:
5.0

Customer did not leave a comment.

Richard B. 
Rating:
5.0

I thought it was expensive. I had to put gas in and pay for the mileage. I personally could not use any services like this to move long distance. I wouldn't have the money. Overall the uhaul service was good.

Cindy L. 
Rating:
5.0

Service was excellent

DOUGLAS F. 
Rating:
5.0

See notes above.

Kenneth C. 
Rating:
5.0

Customer did not leave a comment.

JAMES S. 
Rating:
4.0

Customer did not leave a comment.

melissa G. 
Rating:
5.0

Rich is the best. Very helpful, courteous and professional. Have used him twice and both experiences were great.

LAURAJ M. 
Rating:
3.0

Customer did not leave a comment.

TIMOTHY M. 
Rating:
5.0

The office was closed, I did my check out on line.

David W. 
Rating:
5.0

Customer did not leave a comment.

Shane H. 
Rating:
5.0

Customer did not leave a comment.

Bradley D. 
Rating:
5.0

The staff at the facility was excellent! The rental and return process was quick and painless, and the equipment was clean and in excellent condition!

BRIAN P. 
Rating:
5.0

Thank you so much you have to yell a lot you help me get that woman out of my life

Donald F. 
Rating:
5.0

Rich was great and explained everything in detail to us. Great customer service.

LAURAJ M. 
Rating:
5.0

Customer did not leave a comment.

Deana C. 
Rating:
5.0

Customer did not leave a comment.

Bill B. 
Rating:
5.0

Customer did not leave a comment.

James R. 
Rating:
5.0

Great service I will be back to rent from here.

Pam H. 
Rating:
5.0

Customer did not leave a comment.

Rick F. 
Rating:
5.0

Customer did not leave a comment.

Mychelle B. 
Rating:
5.0

Customer did not leave a comment.

lynn G. 
Rating:
3.0

The lot to park is across the street, using mobile to return was not easy. Tree website kept buffering

Michael B. 
Rating:
5.0

There were no problems returning the truck. The man that helped us was very quick and attentive.

KRISTEN R. 
Rating:
3.0

Customer did not leave a comment.

William H. 
Rating:
4.0

Customer did not leave a comment.

Tomiko H. 
Rating:
5.0

Service was near perfection.

jeremy G. 
Rating:
5.0

Customer did not leave a comment.

Veronica M. 
Rating:
5.0

Customer did not leave a comment.

Leland N. 
Rating:
5.0

Customer did not leave a comment.

Alex C. 
Rating:
5.0

Great service

Brenda B. 
Rating:
5.0

They were amazing

Gloria B. 
Rating:
5.0

Customer did not leave a comment.

Kyle M. 
Rating:
5.0

Good friendly customer service nice person to work with.

James K. 
Rating:
5.0

Customer did not leave a comment.

Jackie C. 
Rating:
5.0

Very easy and friendly pick up and drop off. Very convenient location for everyone in the area to use. Close to college campus also for convenient use. Truck ran well and was easy to drive. Thanks very much!

Tish D. 
Rating:
5.0

Customer did not leave a comment.

Tim K. 
Rating:
5.0

Mr richie was extremely professional and ver personable. Would rent from this location every time if possible.

Esther R. 
Rating:
5.0

Great service and wonderful people.

Xavier D. 
Rating:
5.0

Wonderful staff. So pleasant to work with. Very easy to pickup truck.

Tim S. 
Rating:
5.0

Customer did not leave a comment.

Ed L. 
Rating:
3.0

Less stuff to go though. Way to much stuff to go though fir the price.

Michael S. 
Rating:
5.0

Fantastic to deal with and with hooking up to my vehicle safely!

Darrel R. 
Rating:
5.0

Customer did not leave a comment.

Jeannie B. 
Rating:
5.0

Richie explained the process and paperwork and made the rental experience easy and stress free. I will call him first every time as well as recommend him??

David F. 
Rating:
1.0

I scheduled a truck to pick up at 10:00 am and you all hade me picking up the truck at 4:15 pm.When I got there he didn't have a truck for me to pick up. I guess he was letting his friend use the truck for free because your system shows him having the truck on his lot. I had to wait until 1:40 pm to get the truck totally uncalled for. I will never use uhaul again.

Bruce R. 
Rating:
5.0

Customer did not leave a comment.

Kurt G. 
Rating:
5.0

We were very pleased with the service we received.

Brenda B. 
Rating:
5.0

Everyone was extremely helpful and courteous. The only issue I found was that for whatever reason the lights on the back of the trailer seemed to not work on one side. Outside that easy, good transaction.

Sam R. 
Rating:
5.0

Customer did not leave a comment.

Aida A. 
Rating:
3.0

The truck was clean and ran good the only problem was there was a small hole in the roof and my stuck got wet from the rain

Kenneth J. 
Rating:
5.0

It was a overall great experience!

Robert B. 
Rating:
1.0

Drop off location is different than U-Haul address given. Most drop off at 740 E Main. Caused me to be late and was charged 72 dollars for another day. Now waiting 3 days for refund.

Robert M. 
Rating:
5.0

Customer did not leave a comment.

William L. 
Rating:
5.0

Customer did not leave a comment.

RAYMOND R. 
Rating:
5.0

Customer did not leave a comment.

Robert S. 
No reviews have been submitted for this location.

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