Professional and friendly no hassle and quick. I'd definitely recommend this location to anyone.JAVIER S.
Customer Reviews for Rightspace Storage Cypress
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.SAENAESE T.
"cleaniness" is subjective. By my standard it was not clean, but by commercial truck used by multiple people, it was clean enoughSALLY M.
Very courteous and helpful. Thanks!WILLIAM S.
Customer did not leave a comment.Joel M.
Customer did not leave a comment.MARIO M.
Customer did not leave a comment.TAKASHI U.
The truck was clean and the move was effortless. Great customer service with the people that helped me. The booking website is really easy to use and I didn't get confused ever. Great system in place.Frank D.
Customer did not leave a comment.Bryan A.
I don't have any complaints. The Rep was very good and helpful to me. I don't have anything to improve.STACY S.
Customer did not leave a comment.Nicole F.
Customer did not leave a comment.JAMEISE S.
Customer did not leave a comment.victor M.
Customer did not leave a comment.MICHELLE M.
This location should be available for mobile pick-up on Sundays although the storage facility office is closed.Stephanie H.
I dropped off rental truck after hoursGlenda C.
It is taking longer than usual to contact UHaul phone Customer Support personnel.VIET N.
Did not serialize the truck had to do it my self rented blankets got there no blankets,took 15 mims to get through to anyone truck worked out well thoughALAN S.
Great friendly staff that helped with every need. Perfect experience!! Will be back.Chantel E.
Customer did not leave a comment.ALI Z.
Customer did not leave a comment.CHRISTIAN K.
Customer did not leave a comment.Kirk H.
Customer did not leave a comment.Mark K.
Very friendly and helpful at pickup.Wendell I.
Customer did not leave a comment.Jeffrey S.
Customer did not leave a comment.Sanjay B.
Customer did not leave a comment.Andrea F.
Make sure vehicle has been inspected in between rentals.John A.
Customer did not leave a comment.Daniel R.
place closed during drop offLori H.
Customer did not leave a comment.Lydia M V.
Customer did not leave a comment.Carol C.
This is a criticism of U-HAUL in general, not specifically this location, but have been renting trucks off and on for the last 6 or 7 years (since I sold my truck) and I must say no matter which dealer I rent from they are dirty, filthy, sticky mess. A couple of months ago I rented a truck and the steering wheel and steering wheel was so sticky I had to have the thing was inside and out before I would drive it. The van I just rented wan't much better. I bet the interior and inside windows hadn't been washed since the thing went into service.ROBERT M.
Customer did not leave a comment.Adam G.
Customer did not leave a comment.George S.
Customer did not leave a comment.Anthony S.
The truck was no well maintained. I return the truck with the proper fuel and was still charged $33 for gas. Would definitely not recommend this place to anyone. This Cypress Ca location gives Uhaul a bad name. My experience was horrible to be clear.AXEL B.
The truck had not been cleaned out and the tabs on the hand lift and furniture covers were removed prior to me driving away. I failed to check this until I reached my destination. I do have pictures that I took as soon as I opened the roll up door.Regina C.
Location was small. Be sure to call before arriving so that they have your rental in their systems.Samuel M.
Easy to use for fast moving out!!!Beomil L.
Another location on Walker Street in Cypress made my reservation a week and a half ago and when we got there no one was in the office and there was no trucks at the site. Very disappointing.Gordon H.
thank you.KYUNG J.
Excellent Service!. Would be good if they can accommodate other u Haul truck like larger than 15" feet.James P.
None, at this time.Ralph R.
People were very nice would use them againjoseph W.
The younglady who helped last weekend was very courteous...REGINALD S.
3rd time having issues with Uhaul facilities. This time pick up location WITH my reservation schedule was abandoned. Nobody was at the property but complete office was open. I have recorded video and picturesDanny F.
Once again booked one location only to have it changed to this one. Makes me wonder how U-Haul is still in business with all the miscues that took place from start to finish on this rental.Paul D.
Employee was awesome. Very helpful and very quick in a response helping get a truck same day that I could drop off at another location!Juliann S.
Scheduled a self pick up and my truck was not ready at the pick up time. This delayed my move and cost me more money in the long run, horrible service.Edward R.
Kim was the best and very helpful. Great job.!!!JAMES M.
Customer did not leave a comment.christel S.
All good, no issues! ThanksBOB R.
The location was not open at 2:30 when I got there. I placed the keys in the drop box. The truck was due in at 4:15pm somehow I got charged for another day rental. They also way over charged me on gas. The gas was much higher then that when I left the truck. I had it at 1/4 tank when I left the other drop off location in cypress where I was cussed out for simply parking the truck along the only available fence. Instead of the guy helping out he cussed me out and then told me to leave.Justin P.
Really nice service at the office, very professional and cordialMIGUEL H.
Need at least two people on duty for better customer service. Don't get me wrong the young lady did a good job.Eugene W.
Great experience-Kim was great with setup and explained all of the details. We will use again and refer to friends.Tony C.
Customer did not leave a comment.Roy R.
Customer did not leave a comment.Daniel C.
Customer did not leave a comment.Brigit A.
Customer did not leave a comment.armando D.
I rented the same size truck on 2 different days, did the same miles, but from 2 different locations. The first place (Cypress Mini Storage) charged me for 4 gallons of gas even though I refueled it above the level it was when I picked it up. They lied about the fuel level. When I emailed the address provided to dispute this charge, it came back as an invalid email. The first place charged $184, the second place $133. The only difference was the $10 dolly I rented from the first place. Absolute fraud. I am very unhappy and will not give my business to a place that adds fake charges to my bill.
Nothing, you were greatFrancisco C.
Customer did not leave a comment.MELISSA M.
Customer did not leave a comment.Oliver J.
Service was professional and associate friendly and help. Informed me on all procedures so I didn't even have a question. Great rental experience.BELINDA R.
Customer did not leave a comment.ROBERT M.
Customer did not leave a comment.JINYOUNG K.
Customer did not leave a comment.JINYOUNG K.