Customer Reviews for Riverfront Investmets

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Riverfront Investmets

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CRAIG O.
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The man at the counter worked very hard to get the reservation straightened out. The UHaul system of text messages and website uploads by mobile phone failed both on pickup and return, which cost me well over an hour of great frustration. The UHaul web page locked up my iPhone both times. Corporate needs to sort out their problems. This can't be blamed on the local office.

Wallace S.
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Customer did not leave a comment.

Brian B.
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Clearly marked areas for the truck and better parking lot lighting

Lee S.
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Let people know more than 24 hours in advance if you aren't going to have the truck the reserved ready at the time requested. I had movers all set (through UHaul) and a 26' truck reserved for 9:00 Sat. Got a call around 2 PM Friday that couldn't get it until 11:30 Saturday in a location almost 30 minutes from where I needed it. I wound up having to get a 20' truck instead with pick up the day before I needed it so I'd have to meet my moving help. Luckily they at least gave me extra miles to cover the distance. Then when I picked it up, there was all kinds of confusion about the rental. Very disappointing overall compared to previous rentals.

samantha D.
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The process to drop off was very simple. The location was closed so everything was done through the phone.

FRANKLIN W.
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N/A

MARK N.
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Customer did not leave a comment.

Sonia G.
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Thank you for your help!

Emad A.
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Man at the counter said he don't know how to do the rental, called his boss with no answer, i stood around for 20 minutes while he serving other customers, waiting for an answer and not getting any!!!! i called Uhaul and ask if they can do the reservation and they did. the kid give me the keys i asked for contract, he replied you don't need any!!!! how about any paperwork!!!! nothing. Gas and mileage, nothing!!!!!. i rented many trucks before an i never seen it done this way!!!!!!!! i returned the truck around 5pm they were close!!!! no one to talk to.!!!!!!!!!

No reviews have been submitted for this location.

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