I wish the trailer had a spare tire.MICHAEL S.
Moving Truck Rental in Uvalde, TX at L&R
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Uvalde, TX 78801
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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It was an after hours drop off and it was confusing that they had a barrier us in front of their driveway. After some searching it became obvious that they barrier was not locked and we could open it to return the trailer, but it was confusing at first.Kelli M.
The Location was fine and prompt in obtaining the equipment rental, HOWEVER THE ONLINE U-HAUL APPLICATION SERVICE WAS TERRIBLE AND AT THIS POINT I WOULD NOT RECOMMEND U-HAUL TO ANYONE. It began with with me online reservation requesting a car tow dolly (confirmation 29359831) from the 441 S Getty St. Uvalde, Tx. 78801 ONE WEEK PRIOR TO picking up the equipment. One Saturday October 17, 2020 I received a phone call from U-Haul informing me that the equipment I requested was NOT available however, a car transport was available at the Uvalde Towing 454 E Front St, Uvalde, TX 78801 location (confirmation/U-Haul Contract 29359831) for the date i needed the equipment. I went to this location to pick up the equipment I was confirmed that would be available on the required date. Upon arrival I was informed that the equipment that I was confirmed to pick up WAS BROKEN AND NOT AVAILABLE. I was informed that U-Haul had been informed for over 3 weeks that this equipment was NOT RENT-ABLE due to it being broken!. I was given the 1-800-GO-U-HAUL phone number to call. After waiting for 35 minutes to talk to a U-Haul representative I was informed to go to the THIRD LOCATION L&R 974 E Main Uvalde, TX 78801 where I was FINALLY able to pick up NOT THE EQUIPMENT I HAD ORIGINALLY RESERVED BUT RATHER THE EQUIPMENT U-HAUL DECIDED TO PROVIDED ME WHICH WAS $230 PLUS DOLLARS MORE THAT THE EQUIPMENT I REQUESTED ONLINE ARE RECOMMENDED MY U-HAUL. I TOOK MY TIME TO GO ONLINE PROVIDE MY INFORMATION, SUBMIT COPIES OF MY DRIVERS LICENSE(FRONT AND BACK), AND ENDED UP HAVING TO RENT EQUIPMENT OF U-HAUL'S CHOICE NOT MINE. FURTHERMORE, THE PERSON I CONTACTED AT THE 1-800-GO-U-HAUL NUMBER INFORMED ME THAT DUE TO THE AWFUL EXPERIENCE I HAD THAT I WOULD BE GIVEN AT LEAST A MINIMUM $40 DISCOUNT ON THE EQUIPMENT. DID THIS HAPPEN NO, NO, NO. DUE TO THIS CHANGE ON EQUIPMENT RENTAL NOT BY ME BUT MY U-HAUL I WENT OVER $300 ON MY BUDGETED EXPENSE. TERRIBLE EXPERIENCE AND I WILL NEVER RENT FROM U-HAUL AGAIN. A VERY UN-HAPPY CUSTOMER.Marcelino V.
Very helpful and professional staffteddy H.
Great experience! Super friendly staff!Erin T.
fender was hanging off Auto transporter and they said they dont fix. so I had to fix myself before the long trip.Kenneth E.
All was good. Employees were very helpful and friendlyWILLIAM J.
Excellent experienceNANCY B.
No improvement needed. Check in and key drop off we're all quick and painless. Thanks for everything!!!Naomi P.
Excellent experience all aroundSTEVE P.
Very easy drop off. In and out in less than ten minutes.Travis P.
The on line was hard. I put in everything it ask for . Gave me a reservation #. Had a 8 am pickup. I get there & it tell me to wait the business opens at 8:30 am. So I was waiting. Not very happy. The lady came out of the business. Told me she kept getting kicked out of the system. She thought she had it fixed to finish with my phone. That was a joke. So I had to go in to get her to work on it. By 9am I finally got the truck.Katie H.
Train Uhaul employees better. SUCH A HASSLEShanna H.
Several businesses under one roof makes it crowded and disarrayed.jarld L.
Outstanding customer service from Lauren. She explained everything thoroughly to me before I signed any paperwork. Then when I returned the trailer she was on point with the paperwork once again. I definitely will be renting from L&R Uhaul in the future.ROGELIO R.
i needed blanket for my move and they did not have any nor did the have dolly to useAdam R.
The box truck that I had was horrible, it should be retired. It was the most uncomfortable ride in a uhaul that I have ever experienced, it was riddled with damage on the outside as well as the inside... It also stunk inside the cab and was a gas guzzler, very disappointing.DUANE A.
I really enjoyed this dealer! They are very helpfulSCOTTY S.
handed me truck keys without explanation of how auto transport hitch worked. No inquiry whether I had questions/ concerns about equipment. â€”truck was dirty Overall other staff was excellent in customer service- Laura went over & above in helping me get equipment as Ramos dealer in Uvalde was an absolute nightmare. Laura and the front desk staff were my saving grace. Martin, the Texas SW regional mgr was helpful though I was promised a $50 fund refund fee due to equipment issues. My ticket didn't show a discount.CHRISTOPHER F.
Such a helpful dealer!KENNETH H.
Excellent dealer!KENNETH H.
They are extremely professional and I will always highly recommend anyone to use them. Thank you, DeEtteDeEtte D.
Quick and efficient.BOZENKA Y.
Truck was not 1/2 full of gasoline, as told. When dropped off I left it 5/8 full.KAREN A.