HUMBERTO R.
Prompt and efficient service.
Customer Reviews for Riverside Drive In
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Riverside Drive In
HUMBERTO R.
Very efficient and friendly staff.
Todd N.
I have used uhaul many times in the past without issue. This was the worst pickup experience I have ever had. First I made and paid for reservation online. When I got to location I was informed trailer was not available and couldn't give me time it would be. He'd couldn't gear any answers on where I could find as I needed to leave town that day. I then called uhaul myself and was on hold 30 min before getting a hold of someone. They finally located trailer at east bernard location. When I arrived trailer was visible but stuck in 2 foot high grass. There person at check out couldn't figure out how to operate uhaul app to complete my reservation. I essentially had to operate app myself to guide him through checkout. After 4 hours just trying to pickup a trailer, I finally attempted to connect the trailer to my vehicle only to discover the wiring harness was to short to connect to my vehicle. Entire experience wasted my entire day.
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