You need to have better customer service at main office was on hold for over thirty minutes still didn't get to talk to a representativeHelen C.
Trailer Rental & Towing in Wallis, TX at Allens Creek Self Storage
(U-Haul Neighborhood Dealer)
Wallis, TX 77485
Services at this Location:
- Mon: 10 am - 5 pm
- Tue-Fri: 8 am - 5 pm
- Sat: 8 am - 2 pm
- Sun: 11 am - 2 pm
Special Operating Hours
- 6/19/2021: 8:00 am - 12:00 pm
- 6/26/2021: Closed
- Free towing inspection
- 24 hour customer return
One-Way and In-Town Local Rentals in Wallis, TX 77485
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at $14.95!
We have the most coverage in North America!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!
- 5.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Excellent serviceken D.
The owner was a pleasure to speak with and he was very helpful regarding the techniques of pulling a 6x12 cargo trailer. The trip went very smooth. The tires/lights were in great condition. The only comment I'd like to make is that the trailer on the outside was not washed but it was not bad either. The interior was clean.Pamela K.
Reversed into the lot, stopped and Mr. Steve unhooked the trailer and done. No more than 5 minutes and I was in and out.GILBERTO L.
Outstanding Customer Service. Clean & Tidy Place. Small but had the unit i needed and worked out great. Give this place a A+++Joe R.
We originally reserved our 15' moving truck from Tiger Mart in Sealy, TX. I arrived at Tiger Mart to receive the truck and ended up spending 1 full hour (perhaps even more) waiting on getting the keys for the truck. I didn't see, nor speak, with the manager/operator/franchisee of this particular location. I DO know that he is one of the most difficult people to work with - bar none! Even after I had been vetted and approved by U-Haul, he STILL refused to get me the keys to the truck. The corporate office, that was tremendously helpful, even said they had NEVER experienced such difficulty in attempting to provide customer service. The ONLY saving grace of this establishment/location was Missy who worked the gas station counter. I pity her for having to work with/for someone of such pitiful character and lack of honor. Missy was very helpful and apologized for how long it was taking. She attempted to talk with the manager/operator/franchisee to obtain the key to the truck, but he still refused to relinquish it. My advice? DON'T EVER ATTEMPT TO RENT/RETURN A U-HAUL VEHICLE FROM THIS LOCATION!!!!! Especially if it is on the weekend. Arielle, at the Houston U-haul Corporate office, was able to reroute us to the Allens Creek Self Storage location, and apologized profusely for the way we were treated. If it weren't for her, I would have cancelled our reservation and walked. Thank you so much, Arielle, for all that you did! You are the epitome of what I expect to come from U-Haul. You are OUTSTANDING!! Stephen, at Allens Creek Self Storage, was incredible! Supporter of veterans and active duty service members, and all around great guy. I would definitely rent/return U-Haul equipment from his location/establishment. Thank you, sir, for being so accommodating. Another outstanding example of how I expect U-Haul to operate!! Consumers be warned - Tiger Mart is an issue.BRENTLEY M.
Very helpful great customer serviceAnna A.
Get more and larger trailors. listen to what Steve says he needs. He knows the area he is in.Thomas L.
This is a great UHaul location with a knowledgeable owner (Steve) that goes out of his way to make sure everything you need is available on time. I could not be happier with Steve and UHaul.Tyrone F.
This location always goes beyond expectation to secure the equipment needed on a timely basis .Larry S.
The manager of this location was extremely helpful and friendly. I was surprised by the cleanliness of the truck. This is a well run establishment. I will rent here again.James G.
This the most helpful UHaul dealer I have ever usedLarry S.
Steve needs the larger 2 axel open ramp trilors. spell u-haul STEVE. it is where I start for U-haul.Thomas L.
Can't think of anything that would improve this location unless it were closer to town.Dennis T.
Give bigger open trailorsThomas L.
he needs larger trailosThomas L.
improve his selecion of tailorsThomas L.
Best experience I have ever had while renting a U-Haul. Exceptional customer service and will only use this location moving forward when I need anything moving related. I will drive out of my way to go to this location.Ryan A.
counter man is very friendly and efficient.Kory B.
Great experienceMichael D.
Always friendly and helpful. My go to for all rentalsScott S.
Steve is the best' very helpful!!donn T.
Best service everLarry S.
Very helpful and nicetina C.
Nothing, Steve is the BEST!!donn T.