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Customer Reviews for Roadnet of Richmond
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I have used this location 3 times in the last couple of weeks. They always have a uhaul available everytime I called that location.
Robert WExcellent service. Stress free. Love it.
Miracle WExcellent company
OSAMAH AVery professional personnel. Highly recommended location . The manager was amazing .
Ahmed MU-haul office personnel very unprofessional. The guy at the location was okay, but the office personnel who called me because I was over my time was rude.
Kevin SLoved the remote checkin!
Kristin MCalled the company and the gentleman told me where to place the trailer. No one came out to check equipment in. He called me back after I had dropped and said that he had checked the equipment in and that I was good to go. Never saw anyone outside the location with the exception of a gentleman that was in a white pickup truck. The trailer was completely swept out
Gary DAmazing location every detail is perfect and great . Highly recommended.
ANTHONY AGreat location
Sadiq AI am not a fan of me doing all the work to prepare and complete the vehicle check in/out process.
Keegan KExcellent location and great facilities for U-Haul equipment!
Troy BLove this location and the man that manages this place is the BEST!
James BGreat customer service
Matthew BAmazing and helpful people .
Noha AGreat service
Neil MPersonnel stole personal contents left in the vehicle, and the staff took the items to their own private home minutes after the truck drop off. The Items were not returned the way they were found. The vape was found no longer functional.
Sabrinna PEquipment was clean and in good condition. Very easy to pick up.
Brandan Mthe only issue i had was the radio wouldnt come on. the place says 24hours but owner called to tell me they wouldn’t be there an hour later than i needed.
Shanterra AExcellent customer service
Mustafa AGreat costumer services
CRISTIAN CVery nice owner. Honest and responsive. Best uhaul experience I have had.
scott sThank you for your help .
mohamed gAmazing customer location , they made easy from A to Z
Orhan AAmazing U-Haul dealer
Syed ATruck was ready when I got there with the dolly ready to go. Very easy to pick up and return the truck. Thank you
Kristi GThe owner is helpful and assisted with the truck.
Felicia WAmazing and great customer service.
Garo JHighly recommend location , the site manager is helpful .
Ebong AGreat location
William RWaited so long and try to do my rentalbut took too long
KAAN BI rented a 5 x 10 trailer and it was not 5foot on the inside. It was only 52 inches wide and my mower wouldn’t fit. I had to go back and get a larger one . Very poor description! The owner was very nice about though
MARK SExcellent U-Haul entity , highly recommended .
Muhammad YPerfect service at this location
Muhammad QPeople at this U-Haul are very respectful , they did everything from A to Z . Great location .
JESSIE SI liked this location great service and helpful manager .
JESSIE sI would just have slightly better office contact number signage. Other than that, this was a wonderful experience and I will be coming back to this location for further rentals.
Phillip DGreat location
AINUDDIN AExcellent customer service
Albaro DPerfect
yazed oThe best customer service . Great location
Frank AThe manager there makes everything easy and does his best to assist the customers. Greatly recommended location .
Mufutiat OExcellent service from start to finish
Hadasa CEvery time we go there , we find great service .
Iris BHighly recommended location
Bassel OHelpful people , great service . Thank you so much.
Alana SGreat customer service.
Nick TI’ve rented from this U-Haul dealer three times in a row and I’ve had an incredible experience each time. Equipment is well maintained, he is available to help you quickly get hooked up and get on the road. I I highly recommend getting your U-Haul here.. You will have a great experience.
Matthew NGreat experience
Andro LGreat customer service
Muhammad QHighly recommended location
Carlos CGreat location
CHRISTOPHER B