Great location , people there are very respectful and helpful. Recommended location 👍
Angel C
Customer Reviews for Roadnet of Richmond
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Great service
Dwaine BThe trailer was clean and quickly connected by the proprietor or his assistant. Whoever he was, he was friendly and professional.
George HNice manager amazing customer service.
PARIS TExcellent location
Iris BVery helpful people . Highly recommended location
Luis MThe manager was friendly and helpful.
Kimberly Sthe app at the return didnt work and I have to make calls
Hayder FWonderful location.
Kalinga NThe person here was extremely helpful and was available via phone and text the whole process. I would highly recommend this location.
Jason WExcellent customer service.
Nelson OGood people to work with I appreciate you help
Mamurabi MPick up was amazing , the man who handed us the keys was quite professional . I highly recommend this location for rental.
AHMAD SEasy process from pick up to drop off . Very helpful manager .
Muath SGreat service, highly recommended location
LUIS MGood service
Kameron AEasy process will be back again.
ANDREW TPerfect
Emilio AGreat location . The customer service was wonderful.
Ebong AGreat customer service. Trailer was ready to go. They even hooked it up and checked everything out.
James HAmazing location
David RGreat customer service
Funke GImpeccable customer service.
Brandy DAbsolutely amazing and professional. A great process and experience from beginning to end. Highly recommend!!
Jasmine HPick up was seamless, the man who handed us the keys was quite professional and onetime to receive us. I highly recommend this location for rental.
Sharon AWonderful customer service, highly recommended.
Justin MGreat service
Jeffrey PAmazing customer service
EMMANUEL EThe van windshield needs more cleaning
Vasantha GPerfect
EMMANUEL EExcellent and great customer service. They are very helpful . Highly recommended.
Viviana RWonderful customer service
MOHAMMAD AHaving fluids topped off.
David RSite manager courteous, professional and prompt. Greatly appreciate him 🙏
Jose AThe customer service was unbelievable. Very nice people, the process went smoothly from arriving the location till drop off . Highly recommended great U-Haul dealer .
Rabea KVery good customer service
Safdar AVery nice customer service. The van wasn’t fully clean at the back where the bed liner is, but overall great experience. Drop off easy to understand.
CHERRELLE WVery open, spacious and updated looking space.
Christopher LPerfect
gustavo hVery nice attentive and fast!
Helen mVery professional and helpful. I bought a new ball hitch and he was kind enough to help me install it. Explained the safety features and he disconnected the trailer for me when we returned it. Above and beyond service. The agent who set up the reservation is top notch too.
Mike Gmy truck could of been a little cleaner and i was told we were getting a 20’ truck but showed up and got a 15’ truck which the cabs are way different traveling 1200 miles but it was a good experience not 100% but maybe 85%
Daniel HGreat customer service. Good equipment!
Robert LCustomer service is excellent
GLENN PThe service provided by this location was beyond my expectations, it was my first time renting a uhaul with a 2 wheel drive and i was so nervous but the gentleman explained everything what i needed and what i needed to do. Even after hours i had to change my dolly from a 2 wheel to a 4 wheel drive and during the rain, he made the change and iam beyond grateful to have people that love their job and understand when the customer is in need of help.
Lidia RGreat service
Evonnu RCustomer service was great!
Anthony BAlways a great customer experience with the owner! The location is very spacious, clean, great lighting and well organized for parking trucks /trailers. I would definitely recommend this location for any U-Haul pick up or drop off during the day/night! Thanks again, Troy
TROY VVery good people at this location. Recommended us which mover to rent. The U-Haul truck was clean and performed with no issues
ADAM HFriendly. Fast service. The guy was very nice
Wendy HAll was excellant.
James AThe manager was very helpful
Michael J