Customer Reviews for Roadnet of Richmond
(U-Haul Neighborhood Dealer)

Rating:

5.0

Great location , people there are very respectful and helpful. Recommended location 👍

Rating:

5.0

Great service

Rating:

5.0

The trailer was clean and quickly connected by the proprietor or his assistant. Whoever he was, he was friendly and professional.

Rating:

5.0

Nice manager amazing customer service.

Rating:

5.0

Excellent location

Rating:

5.0

Very helpful people . Highly recommended location

Rating:

5.0

The manager was friendly and helpful.

Rating:

3.0

the app at the return didnt work and I have to make calls

Rating:

5.0

Wonderful location.

Rating:

5.0

The person here was extremely helpful and was available via phone and text the whole process. I would highly recommend this location.

Rating:

5.0

Excellent customer service.

Rating:

5.0

Good people to work with I appreciate you help

Rating:

5.0

Pick up was amazing , the man who handed us the keys was quite professional . I highly recommend this location for rental.

Rating:

5.0

Easy process from pick up to drop off . Very helpful manager .

Rating:

5.0

Great service, highly recommended location

Rating:

5.0

Good service

Rating:

5.0

Easy process will be back again.

Rating:

5.0

Perfect

Rating:

5.0

Great location . The customer service was wonderful.

Rating:

5.0

Great customer service. Trailer was ready to go. They even hooked it up and checked everything out.

Rating:

5.0

Amazing location

Rating:

5.0

Great customer service

Rating:

5.0

Impeccable customer service.

Rating:

5.0

Absolutely amazing and professional. A great process and experience from beginning to end. Highly recommend!!

Rating:

5.0

Pick up was seamless, the man who handed us the keys was quite professional and onetime to receive us. I highly recommend this location for rental.

Rating:

5.0

Wonderful customer service, highly recommended.

Rating:

5.0

Great service

Rating:

5.0

Amazing customer service

Rating:

4.0

The van windshield needs more cleaning

Rating:

5.0

Perfect

Rating:

5.0

Excellent and great customer service. They are very helpful . Highly recommended.

Rating:

5.0

Wonderful customer service

Rating:

3.0

Having fluids topped off.

Rating:

5.0

Site manager courteous, professional and prompt. Greatly appreciate him 🙏

Rating:

5.0

The customer service was unbelievable. Very nice people, the process went smoothly from arriving the location till drop off . Highly recommended great U-Haul dealer .

Rating:

5.0

Very good customer service

Rating:

4.0

Very nice customer service. The van wasn’t fully clean at the back where the bed liner is, but overall great experience. Drop off easy to understand.

Rating:

5.0

Very open, spacious and updated looking space.

Rating:

3.0

Perfect

Rating:

5.0

Very nice attentive and fast!

Rating:

5.0

Very professional and helpful. I bought a new ball hitch and he was kind enough to help me install it. Explained the safety features and he disconnected the trailer for me when we returned it. Above and beyond service. The agent who set up the reservation is top notch too.

Rating:

4.0

my truck could of been a little cleaner and i was told we were getting a 20’ truck but showed up and got a 15’ truck which the cabs are way different traveling 1200 miles but it was a good experience not 100% but maybe 85%

Rating:

5.0

Great customer service. Good equipment!

Rating:

5.0

Customer service is excellent

Rating:

5.0

The service provided by this location was beyond my expectations, it was my first time renting a uhaul with a 2 wheel drive and i was so nervous but the gentleman explained everything what i needed and what i needed to do. Even after hours i had to change my dolly from a 2 wheel to a 4 wheel drive and during the rain, he made the change and iam beyond grateful to have people that love their job and understand when the customer is in need of help.

Rating:

5.0

Great service

Rating:

5.0

Customer service was great!

Rating:

5.0

Always a great customer experience with the owner! The location is very spacious, clean, great lighting and well organized for parking trucks /trailers. I would definitely recommend this location for any U-Haul pick up or drop off during the day/night! Thanks again, Troy

Rating:

5.0

Very good people at this location. Recommended us which mover to rent. The U-Haul truck was clean and performed with no issues

Rating:

5.0

Friendly. Fast service. The guy was very nice

Rating:

5.0

All was excellant.