Thank youmindy O.
Customer Reviews for Rons Towing
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Super helpful staff! Super friendly and accommodating and they were able to communicate with multiple renters at the same time. No waiting around. I felt very safe dropping the truck off, even late after dark.GREGORY R.
Dropped off truck on Friday afternoon - nobody was there. This is not a staffed Uhaul location like some others. Turning in a truck I prefer to interact with someone just to avoid potential issues. Took pix of fuel gauge, and around truck for personal records, just in case. We put the dolly and furniture cart in the truck cab to secure them to ensure we wouldn't be charged if someone opened the back as it was unsecuredMichael N.
Customer did not leave a comment.SARAH D.
Great van! Great service!JIM B.
Friendly customer serviceKlaus W.
Great and friendly customer serviceLAWAN A.
Customer did not leave a comment.Victor D.
Customer did not leave a comment.Scott C.
Awesome customer serviceScott C.
Fix your appMICHAEL C.
Well done!JAMES B.
Customer did not leave a comment.Glenn L.
Customer did not leave a comment.HBryan N.
Customer did not leave a comment.Shahram A.
Wendy was awesomeJose M.
Great customer service, efficient, responsive and extremely clean trucks.SARAH D.
Customer did not leave a comment.Derek W.
This location has the CLEANEST trucks I've ever seen. We will defiantly be using again! The lady was so kind and helpful and we just really felt cared about here.VANESSA O.
Customer did not leave a comment.Blake S.
Customer did not leave a comment.Mark S.
Customer did not leave a comment.Vera L.
I was so impressed with the customer service. Forgive me but I have forgotten the same of the wonderful lady who helped me on Saturday. She went the extra mile to make sure the equipment and transaction was PERFECT! Thank you and I highly recommend!!!Jan C.
Helpful staff. Funny as all hell.Suzanne S.
Great customer service.Michelle R.
Excellent experience all around. Reno deserves a raise!Jason B.
Staff was friendly and helpful, check in took a long time. Otherwise equipment was in excellent condition.Jason G.
Ron's was great. However, when I originally set up a pick up time and location, that did not work as the location did not open until 11AM and I was scheduled to pick up at 9:00 with movers in Greeley ready to help load. I was very displeased at this. Ron's was backed up because Uhaul scheduled 8 pickups at the same time. Ron's was very nice and professional.Jennifer C.
Customer did not leave a comment.Jasia M.
Great customer service the manager rocked! Thanks for all the help! A+Travis T.
Customer did not leave a comment.Thomas W.
The staff at this location were excellent, far exceey expectations.Reo P.
While the majoyof my experiences with Uhaul over the years have been negative, Belinda and Cami were a refreshing change. They were courteous and professional, and when we had a problem, they worked tirelessly to solve it.Reo P.
simple transaction throughout for 6x12 trailer rental; online reservation easy and quick; pick up location organized and easy to deal with; reasonable & fair priceAlan T.
This is the best Uhaul location I have ever worked with in 20 years of renting Uhaul's. Camie keeps the trucks amazingly clean and Mike the owner makes sure they purrr like kittens. I love these guys! The service was above and beyond!!!SARAH D.
This experience was by far the best since using UhaulJonathon B.
Customer did not leave a comment.Gina T.
I've used this location twice, and both times the service was absolutely incredible. The lady who's assisted me both times was friendly, professional, and immensely helpful, I'll recommend this place to others!Caroline H.
Customer did not leave a comment.Felicia W.
Customer did not leave a comment.Denise C.
Superb customer service!ERIN R.
Customer did not leave a comment.Jacob M.
Customer did not leave a comment.Belinda D.
Customer did not leave a comment.Joe D.
Customer did not leave a comment.James L.
For whatever reason this is always the smoothest uHaul experience. I've been to this location 3 times and have never regretted it.David R.
Best uhaul I've ever been to. Usually have a long wait and issues checking in/out but this location was perfect. Kind staff made the whole process as simple as ever. Highly recommend!Anna G.
Great staff.Bret D.
Customer did not leave a comment.Deacon B.
easiest u-haul experience ever. I rent a few times/year and this place will be my new go to.Mark C.
Customer did not leave a comment.Bret D.
Customer did not leave a comment.Tanner B.
Customer did not leave a comment.beatriz D.
Customer did not leave a comment.Alana B.
Great service! Very friendly and helpful staff. Everything went smoothly.Glenda W.
Customer did not leave a comment.Robert B.
Customer did not leave a comment.Senia B.
Honestly we have only very positive comments!! We arrived early in the pick up process and we were easily accommodatedâ€¦ The vehicle was very clean the staff was very professional/friendly.. It was seamless from start to finish and I would definitely recommend this location! Exceeded expectations for sure!!Michelle K.
No improvements were needed, it was a good experience and the staff was good.Rachelle G.
No improvements needed. This location is dialed in!!!chris B.
Customer did not leave a comment.Jonathan L.
Customer did not leave a comment.David V.
Customer did not leave a comment.Michael M.
WORK WITH OTHER LOCATIONS.Paul R.
Customer did not leave a comment.dONNA G.
The two women I interacted with here were friendly, professional, quick, and efficient.Taylor S.
The fees are rediculous 29.95 turns into 500 dollars never againjennifer S.
Customer did not leave a comment.kyomi L.
Customer did not leave a comment.Roy L.
everything was in place and ready when we arrived. thank you for making a stressful situation easier.Brandi B.
Customer did not leave a comment.Daniel M.
Customer did not leave a comment.Robert P.
The person who helped me was terrific. I'm grateful for her help. The online return system was awful. The website really should warn you that they expect you to take a bunch of pictures of the index of the truck before you turn in the keys.GAIL B.
I thank God for the Lady who helped me at that location. She was very professional and kind. She understood my disappointment when I explained to her that my reservation has been changed three times and the location also three times, one change was last minute, almost two hours before I picked up the truck. She explained the reason that could happen. But I don't know if I will use U-Haul again. Too much stress to face with the changes to our reservation and location. Moving is already stressful there's no need to add to it.Marjorie T.
Customer did not leave a comment.Deagan M.
It might be good to have the hours of operation on the printed paperwork.Sue K.
Customer did not leave a comment.Megan N.
They were super helpful and friendly! There is a corner parking lot that you can drive around to drop off or pick up equipment, which makes it easy for those of us that can't drive w a trailer very well.Charlotte K.
Customer did not leave a comment.Martin W.
Great experience. Best customer serviceJones W.
Belinda $ Cammy went above & beyond in every step of the way! Thank you â¤ï¸Linda F.
Customer did not leave a comment.Mike W.
Nothing. This location was awesome! It was when uhaul tried to send me to another location that had terrible reviews is when I had an issue.Paul M.
Rons did well, but the experience with Uhaul was frustrating. We got a call 30 min before we were picking our Uhaul up that they did not have it at the location we had confirmed at, and instead would have to drive an hour away to pick up a Uhaul at a less convenient time. We asked for reimbursement for the additional mileage that this added, and they said they couldn't help us. Uhaul's system needs to be updated if Uhaul's are getting double booked.Katie L.
Customer did not leave a comment.Bret D.
Customer did not leave a comment.DEREK L.
Service was outstanding and she deserves a raise !PAUL J.
Nothing! Outstanding experience, great ladies with excellent customer service!!!GEve K.
Customer did not leave a comment.PATRICIA C.
Very friendly and helpful. Would recommend this location to anyone.Smith K.
Customer did not leave a comment.Sascha A.
The ladies were very accommodating to the changes we needed to make with our reservation and friendlyTeika S.
It turns out that this location was not the nearest to where I was. Probably my fault, but a request for an exact address rather than just the town might help people like me who are unfamiliar with where they are going.PAULA D.
Customer did not leave a comment.Todd C.
The customer-focus and professionalism of this location could not be better. It is buy far the best U-Haul location in the south metro Denver area.MARTIN H.
I've rented from this location twice now. Both times Belinda provided exceptional service.Thomas F.
It was a good experience, other than the price of renting the uhaul for 1 full day. Total was about $150 for 80 miles driven.Kurt B.
Thank youRifat G.