They are good at this U-haul outlet. I like it because it's close to my home but they get you in and out fast so that is very good service. They always have the U-haul trailer or truck I need for the job and I don't reserve so I like that.
Basil Y
Customer Reviews for Roseville Market
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
No problem at all.
Terri VThe owners are professional, very helpful, and generally likable. This location is a bit further for me to drive but I will drive the extra distance in the future a go here for my rentals.
Coby GThese guys are professional, friendly, and fair. Very accommodating.
Peter VExcellent service & painless until the total is finaled.
Tim BGood place to rent UhAul equipment as equipment always clean and service is good with minimal time wasted getting your rental and on your way. Good family owned business so very friendly environment.
Victor DTruck I rented had issues with windshield wipers, might have a short as they work when they want as it was raining they didn’t work for me. I reported the issue as a curtesy but I think I was taken as a liar. Next time I won’t report anything.
Victor DEverything was great at this location. The people were very nice and friendly. The only thing is the price. I had screenshotted .69 cents a mile, but when I returned the Van. I was charged a $1.29 a mile because they said that the .69 cents was only Monday Tuesday, Wednesdays, and the $1.29 cents a mile was a Thursday Friday Saturday Sunday. So it's very, very, very misleading. I did not see that anywhere on the website. I feel that I paid way too much, especially having to fill the Van up before I returned it as well. So that was also an added extra cost.
Stacie fN/A, best device now
TRUONG DThe current process with all the pictures and text stuff is tedious and makes the rental pickup a lot harder than it should be
Phillip TVery good company, friends and clean location. Very fast, get you in and out without any problems and they make transaction very easy.
THOMAS CThe process had changed since I last rented a trailer. It’s much more complicated and nowhere as quick and smooth as before. A big step backwards for customer service. It slowed down the process so much that there was a line of people trying to get their vehicles.
PHILLIP TNothing. Staff is always polite & helpful. Vehicles are always clean & ready. This location is amazing!!
STEPHANIE PThey helped me hook up which was nice. The hitch was on the ground and I could not lift up the trailer to put it on my car. I was happy there was a gentlemen there to do it for me.
LISE SService was great, fast easy and friendly. Would definitely rent from this location again. Thanks for making the process fast and easy!! 😃
TEDFORD FWas in and out of there quickly. Friendly.
DAPHNE Rvery friendly and good customer service
VLADIMIR TThe place is real good they Already had the truck ready to go
Douglas aIt was a great experience, good service. I would go there before any other place. Thanks again, guys!
VALENTIN KEasy drop off. Angel was super friendly and helpful
DUSTIN SEasy drop off. Angel was super friendly and helpful
DUSTIN SThis process was seamless. The price was fair. It was a great experience and I will definitely use them again.
Robert HGreat job by everyone 👏
STANLEY SCustomer service was awesome
FORREST MToo bad service
SAHIL SExcellent work
LADONNA AThere was no barcode to scan for the store location when doing it through the mobile app.
DENNIS MNo comments. Personnel very helpful and well informed. No hidden fees.
JOSE VAll employees were amazing 10 across the board
KEVIN ZThank you so much for the great service as always
JOSE AAlways helpful and pleasant. Equipment always in good order.
Wallace PFriendly staff location was perfect
RYAN CExcellent rental - Thank you for making it so easy!
GERALD HExcellent service, even worked with me without having a reservation.
CHRISTOPHER AThey always had the truck in needed.
BRANDON RWas told the gas tank was to be filled to 3/4 of a tank. I made sure it was at 3/4 of a tank and they still charged me an extra $10 for gas because they said it was under where it should be. Will not rent from here again.
BIANCA NAdequate.
SYDNEY WGreat transaction and experience.
CHARLES GGreat customer service and minimal time wasted getting your rental.
VICTOR DEasy in and out with minimal time wasted getting your rental and on to do what you need to get done and good people working there to take care of your rental needs.
VICTOR DThey were wonderful
Brittany HVery easy and friendly staff.
PHILLIP HGood service
ARSEN AGood location for truck and trailer rentals. Knowledgeable people working there make it easy and fast to be on your way with your rental with minimal time wasted.
VICTOR DThe owner is great I’m always keep going back is the best place
JOSE AI could not drive it afterset because the Speedo meter lifts were not coming on and I could not judge my speed:: no dashboard lights worked making the cabin dark
RAJ SAfter I returned the trailer, I was informed that my truck was too high for the trailer and the hookup was not legal. Also the trailer ball was found to be loose.
Bruce M