Customer Reviews for Roseville Market
(U-Haul Neighborhood Dealer)

2,832 reviews

1701 Pfe Rd   Roseville, CA 95747

(916) 784-3468

Location Hours

  • Mon-Fri: 5 am - 7 pm
  • Sat: 7 am - 7 pm
  • Sun: 7 am - 6 pm

Services at this Location:

Contact Us

(916) 784-3468

1701 Pfe Rd
Roseville, CA 95747

Services at this Location:

Location Hours

  • Mon-Fri: 5 am - 7 pm
  • Sat: 7 am - 7 pm
  • Sun: 7 am - 6 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

The right side rear view mirror does not stay stable thus it is useless to see if any vehicle is on the right side of the vehicle when driving. I moved it in place three to four times, but within a mile or two of driving it would swirl out and was useless. Please fix it as it can be a significant hazard and a cause for an accident. NOT SAFE!!!!

Himanshu P. 
Rating:
5.0

Customer did not leave a comment.

William G. 
Rating:
5.0

Customer did not leave a comment.

THERESA S. 
Rating:
5.0

Customer did not leave a comment.

Gabriel G. 
Rating:
5.0

Nothing. This location is always great!

Martin S. 
Rating:
4.0

Customer did not leave a comment.

Dhivya M. 
Rating:
5.0

Customer did not leave a comment.

TARA A. 
Rating:
3.0

Service was fine, people where fine, and equipment worked. but it was a sketchy rundown area with uhaul in a market. not its own room or anything.

Jade A. 
Rating:
1.0

Only one person working the yard when I rented the trailer, which was filthy. I had to help the worker in lifting the trailer tongue to place on my hitch. Upon return, there was no one to greet me so I walked inside. They said a guy would come out to take the trailer off but he wasn't able to do it by himself so once again I had to help. They had only one guy in the yard to assist customers, they didn't have the proper equipment to loan/unload trailers, and they had very little product knowledge. Learned my lesson and will not use this place again.

Raymond P. 
Rating:
5.0

Nothing! Service was excellent!

Antonio R. 
Rating:
5.0

Customer did not leave a comment.

THERESA S. 
Rating:
1.0

Customer did not leave a comment.

Chenna Kesava K. 
Rating:
4.0

Customer did not leave a comment.

Eric F. 
Rating:
5.0

Customer did not leave a comment.

THERESA S. 
Rating:
5.0

Great customer service, this will be my new location to rent from

chad V. 
Rating:
5.0

Customer did not leave a comment.

Robert H. 
Rating:
5.0

Customer did not leave a comment.

Gustavo C. 
Rating:
5.0

I have used this facility for my u-haul needs before. They are always highly appreciated.

Percy E. 
Rating:
4.0

The truck leaked and when it rained in WA some of my paperwork and pictures got wet, potentially ruined.

Andre H. 
Rating:
4.0

Customer did not leave a comment.

Shane C. 
Rating:
3.0

Customer did not leave a comment.

Ryan S. 
Rating:
1.0

Stating problem

MUKHWINDER S. 
Rating:
5.0

Everything was professional and perfectly efficient.

Steven C. 
Rating:
5.0

The couple that is running this location are great. They are very cordial and engaging, I have nothing but respect for them. However, the U-Haul database needs some work. I experienced that myself while trying to rent the pickup.

Vincent A. 
Rating:
5.0

Customer did not leave a comment.

GERELD A. 
Rating:
5.0

Customer did not leave a comment.

Wesley M. 
Rating:
5.0

Customer did not leave a comment.

THERESA S. 
Rating:
5.0

Good

Oleg O. 
Rating:
5.0

Customer did not leave a comment.

Dorothy S. 
Rating:
3.0

I went to pickup the trailer at the scheduled location to find out they don't carry trailers I was forced to pickup the trailer at another location across town way out of my way. Very disappointed.

Robert M. 
Rating:
5.0

Customer did not leave a comment.

Benjamin B. 
Rating:
2.0

After some discussion i got my promised discount for bringing the truck back with a 1/4 tank of fuel. the gage was on the 1/4 line but almost not touching. I told them if i know that they was not going to honor the discount i would just have brought the truck back without refueling. after some discussion i got the discount, i don't feel i should have had to argue about that point.

Scott R. 
Rating:
5.0

Customer did not leave a comment.

THERESA S. 
Rating:
5.0

The people at this location are always great and helpful. They make renting a uhaul quick and easy. I'll be back again.

eric C. 
Rating:
2.0

Fix the right turn signal so it's working and replace the padlock It's broken.

William W. 
Rating:
5.0

Customer did not leave a comment.

THERESA S. 
Rating:
4.0

Customer did not leave a comment.

Gary F. 
Rating:
1.0

There was a leak in the roof. It rained 2 nights that I had the U-Haul. I did not notice the leaked until I went to pull a table out. The table was given to my father by his late uncle and had been damaged due to the leak. I'm not sure how much the table is worth but it will cost at least a few hundred dollars to get it resurfaced. If u-haul can help out with these costs it would be greatly appreciated.

Terry P. 
Rating:
5.0

Customer did not leave a comment.

THERESA S. 
Rating:
3.0

I made a reservation for a truck and a car trailer. I needed a trailer not a dolly as I have a 4wd truck and did not want to drop drive shift for trip. I made reservation online. My initial online reservation showed I reserved a trailer. I had to have reservation representative call me due to out of state/one way trip. I made it clear I needed trailer not dolly. Sometime between initial reservation and pickup my trailer was turned into a car dolly. (Not by me) on pickup I was informed I had a dolly. I explained I reserved a trailer not dolly but was told the trailer he had on site was not allowed out of state. I had no choice but to take dolly instead. The dolly he rented was quite beat up and lost the retention pin on one ramp mid trip. We had to create a fix on the road in the dark to keep ramp from dropping and dragging.

Pamela W. 
Rating:
5.0

There was someone in training so it added a little challenge to my experience. Although everything was OK and I got my trailer with only a few slow downs in the clerical process.

DENIS C. 
Rating:
5.0

Customer did not leave a comment.

david V. 
Rating:
4.0

Customer did not leave a comment.

Curtis N. 
Rating:
5.0

Customer did not leave a comment.

Dennis F. 
Rating:
5.0

I made a mistake at time of ordering, and specified the wrong trailer equipment. The on-site operator was very quick to resolve that matter and re-rent to me the correct equipment that I needed. Yard staff was very helpful and prompt. I was very grateful for their willingness to except the after hours drop off it made me long day very productive efficient and get me to sleep as soon as possible.

David A. 
Rating:
5.0

Customer did not leave a comment.

Gary F. 
Rating:
5.0

Customer did not leave a comment.

DANIEL M. 
Rating:
5.0

Love this place. They're always ready when we arrive. They're kind and helpful.

THERESA S. 
Rating:
3.0

The customer experience was crappy. THe clerk did not know what he was doing and the checkout process took much longer than it needed to. The "App" did not work for me and I could not verify mileage and fuel at checkout; the location is crappy but I have used it several times. The vehicle itself had a bad drive train, very loud and I was fortunate to be making only local trips.

Scottq G. 
Rating:
4.0

Customer did not leave a comment.

Anthony D. 
Rating:
4.0

Customer did not leave a comment.

Josh A. 
Rating:
5.0

Customer did not leave a comment.

Rajvir C. 
Rating:
5.0

Very professional

al M. 
Rating:
5.0

Very friendly and efficient. Super easy process. Thanks.

Petra C. 
Rating:
3.0

Easy check out procedure.

Trent H. 
Rating:
5.0

The staff was very helpful with connecting and testing the trailer. Good location and ease of pickup and return.

Sam S. 
Rating:
5.0

Customer did not leave a comment.

THERESA S. 
Rating:
5.0

Customer did not leave a comment.

Sherri C. 
Rating:
5.0

Wow! it was easy and inexpensive. Thank You for taking the anxiety out of moving.

Teresa K. 
Rating:
5.0

Customer did not leave a comment.

THERESA S. 
Rating:
5.0

Actually get involved with equipment logistics. Especially when customers book weeks in advance.

Axel O. 
Rating:
4.0

Customer did not leave a comment.

Nathaniel R. 
Rating:
5.0

Customer did not leave a comment.

Luis Alonzo C. 
Rating:
5.0

Customer did not leave a comment.

Diana S. 
Rating:
5.0

Customer did not leave a comment.

Carolyn L. 
Rating:
1.0

Customer did not leave a comment.

Suyapa A. 
Rating:
3.0

Funky place - part U-Haul, part liquor store - but it more than suffices.

richard S. 
Rating:
5.0

Customer did not leave a comment.

Theresa S. 
Rating:
5.0

Customer did not leave a comment.

Robert A. 
Rating:
5.0

Nothing

Chukwuma E. 
Rating:
5.0

Customer did not leave a comment.

JOSHUA G. 
Rating:
5.0

Great service,friendly people,will be back again!!

VERNON B. 
Rating:
5.0

Customer did not leave a comment.

Dustin S. 
Rating:
5.0

They could use system update. Having issues with computer.🤷‍♂️

Curtis Wayne S. 
Rating:
1.0

This locations is shared with a convenient store which does not have separate counters therefore you have to wait in the same line as other customers that are not picking up equipment.

JOSHUA S. 
Rating:
5.0

Always a great experience here. They seem to always have what I need. The first trailer I hooked to (6x12 utility with ramp) had a leg problem and wouldn't wind up. They had smaller 5x9 available and I was able to make it work with the smaller trailer and I saved $10 downgrading to the smaller trailer! So it was a win win situation in the end anyway. Always great and helpful staff.

Michael L. 
Rating:
4.0

Customer did not leave a comment.

Charles P. 
Rating:
5.0

Maybe close later in the evening.

darren G. 
Rating:
5.0

Check in was easy, and the man who hooked up and unhooked the trailer was friendly, efficient, and knowledgeable. First class service all around!

Charles K. 
Rating:
5.0

Very nice and respectful persons

Petro K. 
Rating:
5.0

Customer did not leave a comment.

THERESA S. 
Rating:
5.0

Everything was great best experience from renting uhaul was at this location highly reccomed

PETR R. 
Rating:
5.0

Customer did not leave a comment.

BRYAN V. 
Rating:
5.0

Customer did not leave a comment.

Maria M. 
Rating:
5.0

U-Haul sucks. The first location I was supposed to pick up my 24 seven truck did not have my truck I had to go on additional 14 miles out of my way to get a truck from PFE Road and they ended up having to pay for all the extra miles because U-Haul scams people. I got stuck paying for miles that I didn't even choose to use my house was literally five minutes from the first location that screwed everything up and U-Haul sent me 14 miles away and then charge me per mile. I will never use them again.

MATTHEW H. 
Rating:
4.0

Customer did not leave a comment.

Amberley T. 
Rating:
5.0

Customer did not leave a comment.

Lee S. 
Rating:
5.0

Customer did not leave a comment.

JONATHAN L. 
Rating:
4.0

Good place to rent a small 15 foot truck with a ramp

PAUL E. 
Rating:
3.0

Customer did not leave a comment.

THOMAS S. 
Rating:
5.0

Customer did not leave a comment.

Jackie G. 
Rating:
2.0

Customer did not leave a comment.

Kelly W. 
Rating:
5.0

Very smooth rental experience in and out

SCOTT M. 
Rating:
5.0

Customer did not leave a comment.

THERESA S. 
Rating:
5.0

Customer did not leave a comment.

Twinkle Z. 
Rating:
5.0

Very easy in and out!!

Desiderio M. 
Rating:
5.0

Great location with lots of available equipment. Always friendly staff. My go to place when I need to rent a uhaul.

MICHAEL L. 
Rating:
2.0

It was b

richard S. 
Rating:
3.0

Everyone was helpful and very nice. Keep up the good work!

Sandralyn D. 
Rating:
5.0

Thank you- very quick and friendly!

Carrie W. 
No reviews have been submitted for this location.

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