Customer Reviews for Route 31 Bike Board and Ski

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Route 31 Bike Board and Ski

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RENNE S. on

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Customer did not leave a comment.

Lisa M. on

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Craig was an amazing person to deal with.

Larry F. on

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andrew G. on

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larry C. on

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matt T. on

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Dennis W. on

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They were helpful in this move and they have another business there also.

Walter S. on

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Excellent service.

JON B. on

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Joseph S. on

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Unfortunately my issue was with the previous customer who didn’t return the truck on-time, inflicting delays in our subsequent plans, forcing us to use s larger than desired truck and rearrange our load accordingly.

brian W. on

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George T. on

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Great service from Craig I will rent again

Julia B. on

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Trailer was loaded properly and whipped violently back and forth the entire trip. Terrible trip horrible equipment. I’ve toed many trailers this one takes the cake as junk.!

Keith H. on

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Convenient location. Friendly staff.

Keith H. on

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Convenient location. Friendly staff.

Brandon L. on

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Perfect!!

Brandon L. on

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Perfect!!

Jeremy J. on

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Very small location. Could barely back the trailer into the spot

jeremy J. on

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Customer did not leave a comment.

Taona H. on

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They charged me for things I never asked for. Also I purchased extra miles and not once was it explained to me that it wouldn’t be refunded to me if I didn’t use them. so I gave them a call back the next day and the man (also stated he was the supervisor when answering the phone) I talked to on the phone was hands down rude. Cutting me off, wouldn’t let me speak. Telling me from this point forward I can’t help you. Don’t know what you want me to do. call a different number because it’s out of my hands. Also, he stated I took off the insurance for you since you said you didn’t want it... um no you didn’t that was your error you still charged me for it! I would never rent from them again after the experience I had it was one big nightmare!

Ronald M. on

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Mark A. E. on

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Great customer service at both ends of the trip!

tedd W. on

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SHANNON W. on

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rick D. on

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Kevin R. on

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If there's a $100 difference in a product make sure the customer understands that. I rented a trailer one-way not knowing that if I took a trailer and brought it back home that it would have saved me a lot of money. Guess I confused the rep when I explained what I was trying to do

BUGS Y. on

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Some of the blankets were a little bit dirty but overall it was a good experience And the manager was very accommodating to me forgetting to bring back all the blankets and I will run them by

RICHARD D. on

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I was in a hell of a pickle broke down on the pa turnpike late afternoon 250+ miles from home i called this location after a couple other locations in the area with no luck i had 20 minutes before they closed the kind man on the other end of the line said no worries I'll stay here til you get here to get the car transport thank you buddy you were a lifesaver especially after the craptastic day i had there needs to be more people like that guy in the world

crystal W. on

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Taylor W. on

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Lucas W. on

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Equipment we ordered and already paid for was not in the truck. We had to drive over an hour out of our way to turn around and get the equipment. We were not reimbursed for this mileage. Also, we never received one of the dollies that we had ordered.

richard E. on

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meaghan h. on

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Well maintained.