The clerk was extremely nice and helpfuladriana G.
Customer Reviews for Safe Lock Storage LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The lady at the storage facility , when my wife called on Saturday was very rude to her . We rented the truck with the intention of only using it for one day, but to our surprise the house was not move in ready! So we had the truck fully loaded for three days and still wasn't ready so we off loaded into a storage unit . Anyway my wife tried to explain to the lady what happened she rudely commented you need to have that truck back by 11 am which was fifteen minutes from the time she said it then slammed down the phone hanging up on my wife ! Very rude and unprofessional ! Sorry I won't go back there !Charles R.
Customer did not leave a comment.Jennifer B.
Better serviceTernisha F.
Customer did not leave a comment.Leland H.
Customer did not leave a comment.Aaron M.
Customer did not leave a comment.Charles W.
Customer did not leave a comment.Tanya H.
Customer did not leave a comment.Jose G.
Customer did not leave a comment.BEECHER A.
Service help was helpful, knowledgable and friendly.Jim C.
Customer did not leave a comment.Shemeka C.
You are excellentDamion M.
Customer did not leave a comment.Fredddie F.
Customer did not leave a comment.DOROTHEA C.
I was given a truck that had no license plates. As a result of this, I was pulled over by a sheriff's deputy. After he looked at my paper work and I stood on the side of the road for a while, I was OK to let go. This was totally unnecessary and wouldn't have happened if the truck were to have had the license plates.Lauro G.
The lady manager was AWESOMEARLITA F.
10ft truck availabilityRichard S.
Customer did not leave a comment.latoya S.
Customer did not leave a comment.Carolyn B.
I like the ease of the check out app. There was no place that said open up the truck and look at the inside. While driving I kept hearing rumbling sheet metal sounds. When I got to my destination in Austin to help my daughter move. I notice it looked like the inside top of the van to the right was dented in slightly. Which is probably what the noise was I was hearing while driving.Von H.
Customer did not leave a comment.Rama Krishna T.
Slow serviceDebra M.
Customer did not leave a comment.Kakuma K.
Customer did not leave a comment.David S.
Customer did not leave a comment.Michael W.
Sonya was awesome and helped fix our mistake, y'all are doing a great job.chelsey L.
Customer did not leave a comment.RenÃ© M.
I will never do business with Uhaul again! I will advice all my associates to never use Uhaul again! I will go as far as forbidding any of the consultants and or contractors to use Uhaul while under contract with me!MICHAEL E.
Customer did not leave a comment.Cornelius B.