Customer Reviews for Safeway Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Safeway Storage

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John N. on

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The location and storefront is tucked away in an industrial area and isn’t exactly inviting from the exterior, HOWEVER, the personnel at this location well more than make up for it. Amazingly helpful and friendly which was exactly what we needed at the end of a VERY long day. Outstanding job guys!

Randal H. on

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Truck bed needs to be cleaned. Something was smeared all around the floor. Couldn't see it until it was in good light.

Mark M. on

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The individual who helped us was friendly and efficient - the experience was very good.

MARY L. on

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Customer did not leave a comment.

susan K. on

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Very helpful. A pleasure doing business.

Barbara K. on

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Excellent service

joni M. on

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Customer did not leave a comment.

fred M. on

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Thomas M. on

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The truck was well maintained but old.

Pam D. on

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We originally reserved a unit that ended up being to small, they were so accommodating and got us into a larger unit to fit our needs. Great Customer Service!

Michelle E. on

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Jerico was awesome! He was very personable and helped make my moving experience a lot less stressful. I definitely recommend renting from Safeway storage U-Haul.

Russ D. on

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Staff was amazing. Honestly the best Uhaul employee I have ever worked with.

Andrea M. on

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Customer did not leave a comment.

daysha W. on

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NA

Derrick K. on

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Terrible experience, will never use this company again.

becky P. on

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Customer did not leave a comment.

George H. on

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Excellent staffs and very friendly

Melinda R. on

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Michael W. on

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Linda H. on

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Very expensive.

karissa K. on

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Amazing customer service, great location and everything worked well and was easy to use.

dan J. on

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Great service. Best U-haul experience ever!

James W. on

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Customer did not leave a comment.

Ken D. on

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This was a last minute need to use a trailer and the Staff was very eager to help me get a trailer and get on my way.

Todd M. on

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Customer did not leave a comment.

Dillon D. on

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Brian L. on

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Wes G. on

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James V. on

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Scheduled pick up and had been told by uhaul that pick up was at civic center dr location in rochester mn only to find out I had to drive to a different location at that time. Trailer that I got ended up being aller than what I had asked for as well which I didnt realize until we were home and then was told I couldnt exchange without repaying and that location was closed anyway. Will end up costing more money with another rental.company because I'm not very happy with overall experience

Kyra J. on

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Customer did not leave a comment.

Amanda M. on

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Ruben R. on

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Place was hard to find when having google maps guide you. Passed location by 10 miles. After calling location the gentleman was able to guide us back by giving us the Fazolies restaurant. Luckily he waited for us so I could pick up the trailer it was very kind of him to do that.

Don H. on

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Customer did not leave a comment.

Malinda A. on

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They worked quickly and were very kind and understanding to me. I really had a pleasurable experience

AHMED B. on

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Great availability

Kyle G. on

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Slightly narrower than 5' , but is not much of an issue for me. Good price for the space.

KATHLEEN R. on

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Nothing

Haley K. on

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Secure and good prices.

Nina D. on

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I reserved my reservation, and when I had all my things in a uhual, I didnt receive a gate code.

Curt C. on

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Great service, needed to switch to different storage unit due to problem with the one assigned. Safeway switched the unit with no issues.

Chelsie B. on

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friendly, accommodating customer service, Jericho made sure my code worked before leaving store, I returned at 8:30 same night and found the code to not work, saying it was closed, see manger. Bummed

Brittany K. on

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Helpful staff, good price point, recommend above other storage places in town.

elmer o. on

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The facility was close to our residence and would have served us well but we discovered that we really didn’t need it.

TROY D. on

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Nice place

brenton h. on

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Everything was great, from the storage unit to the truck rental!

REBECCA P. on

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Very easy to work with and when needed bigger space was not an issue to upgrade