Customer Reviews for Salama Supermarket
(U-Haul Neighborhood Dealer)

27 reviews

1525 Chouteau Ave   Saint Louis, MO 63103

(314) 353-8121

Hours

  • Mon-Sat: 10 am - 7 pm
  • Sun: 9 am - 12 pm

Services at this Location:

Contact Us

(314) 353-8121

1525 Chouteau Ave
Saint Louis, MO 63103

Services at this Location:

Hours

  • Mon-Sat: 10 am - 7 pm
  • Sun: 9 am - 12 pm

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Everything went smooth.

kim J. 
Rating:
5.0

Customer did not leave a comment.

BENJAMIN F. 
Rating:
5.0

Customer did not leave a comment.

CLARENCE J. 
Rating:
4.0

Customer did not leave a comment.

regINALD C. 
Rating:
1.0

This did not seem like a safe location. This was a supermarket in a dangerous area that had a few trucks on their lot. I didn't feel comfortable going inside to get the keys. The pick up was not a good experience aside from the location because U-Haul called to confirm that I would be picking up the truck at 9am and also sent me an email confirmation for 9am. When I got there in the morning to check in they told me the truck wouldn't be available until 10am and they admitted they failed to notify me.

Jessica R. 
Rating:
5.0

Thank you

Mike M. 
Rating:
1.0

The smell of weed was overwhelming. I'm pretty sure I'd fail a piss test by just walking into this place.

JACOB H. 
Rating:
1.0

Showed up and my truck had no key. Requested and paid to have a dolly, and didn't have that. Then i paid $130.00 to use the U-Haul for 2 hours, not worth it and at a cost like that i will not be using U-Haul again.

Austin B. 
Rating:
5.0

Customer did not leave a comment.

Shawna M. 
Rating:
1.0

The truck never left the parking lot. The accident was in the parking lot, the report made by the store owner is not correct. David E. Patton I ordered the uhual that was never used. Base on the fats the bill that I received is full of dishonesty and will be contested fully. David E. Patt5on

CHARLES L. 
Rating:
3.0

Customer did not leave a comment.

Kenny P. 
Rating:
3.0

Be clear about the pickup process.

Michael H. 
Rating:
5.0

Customer did not leave a comment.

Heidi L. 
Rating:
2.0

Too small of parking area.

Bonnie P. 
Rating:
3.0

Customer did not leave a comment.

tarique C. 
Rating:
5.0

Customer did not leave a comment.

QICHANG S. 
Rating:
5.0

Customer did not leave a comment.

LAURIE C. 
Rating:
2.0

Customer did not leave a comment.

Kevin P. 
Rating:
2.0

Customer did not leave a comment.

Richard S. 
Rating:
1.0

This was the absolute worst U-Haul experience I have ever had, and perhaps the worst customer service experience I have ever had. Everything from start to finish was completely unprofessional and staff were incredibly rude. I did not feel confident or safe in my equipment transportation.

India H. 
Rating:
1.0

My location was changed the night before I was to drop it off. the lot that I had to pull into with a 26' truck was way to small. I had to park in front of an employee's car because there was no more Room on a lot to put this big of a truck

Jeffrey K. 
Rating:
3.0

There was no lock box in front or side of store so had to get up early to bring key back. Did not want to just leave it in truck. Also next time I would much rather go through an actual person rather than online. It took way longer.

Tierra M. 
Rating:
1.0

Customer did not leave a comment.

Shelby R. 
Rating:
1.0

This is not a self service location and no one was wearing masks inside. Super dissapointed in this pick up!

timothy S. 
Rating:
4.0

Customer did not leave a comment.

COURTNEY O. 
Rating:
3.0

Customer did not leave a comment.

Lorenzo J. 
Rating:
2.0

I was set-up to do self check in at 7 am, we arrived and the truck was there but there was no padlock to utilize. When I called the company they said the man would not get there until 8am. We lost an hour of moving time and made our friends who offered to help also sit around for an hour. When the man finally did arrive he seemed confused and ran my credit card twice. I showed him my credit card balance and he said it would fall off, It has not yet. Would NOT recommend.

Kellie M. 
No reviews have been submitted for this location.

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