Customer Reviews for Sampson Wrecker Service
(U-Haul Neighborhood Dealer)

88 reviews

937 Breazeale Ave   Mount Olive, NC 28365

(919) 658-4696

Hours

  • Mon-Fri: 8 am - 6 pm
  • Sat: 8 am - 5 pm
  • Sun: Closed

Services at this Location:

Contact Us

(919) 658-4696

937 Breazeale Ave
Mount Olive, NC 28365

Services at this Location:

Hours

  • Mon-Fri: 8 am - 6 pm
  • Sat: 8 am - 5 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

ROSSEL S. 
Rating:
5.0

It was a very great and convenient experience

Josh P. 
Rating:
5.0

Customer did not leave a comment.

India J. 
Rating:
5.0

Customer did not leave a comment.

SHERITTA K. 
Rating:
5.0

Customer did not leave a comment.

Michael H. 
Rating:
5.0

Customer did not leave a comment.

PAMELA B. 
Rating:
5.0

Customer did not leave a comment.

Brenna P. 
Rating:
2.0

Customer did not leave a comment.

Thomas C. 
Rating:
5.0

I opted for outside pickup so I wouldn't have to go into the establishment due to covid-29. When I got there it took about 15 minutes to get everything situated on my phone to rent it. Then I had to go inside to get the key. There should be a lock box on the trucks for curbside pickup.

Natalie T. 
Rating:
5.0

Customer did not leave a comment.

Valerie J. 
Rating:
5.0

Customer did not leave a comment.

VIRGINIA L. 
Rating:
5.0

Customer did not leave a comment.

Virginia L. 
Rating:
5.0

Always happy to visit his office. He remembers me every time and helps in any way possible!

Marlene S. 
Rating:
5.0

Customer did not leave a comment.

VIRGINIA L. 
Rating:
5.0

Customer did not leave a comment.

Nelson B. 
Rating:
4.0

It is good

Jerry C. 
Rating:
5.0

Customer did not leave a comment.

Teresa K. 
Rating:
5.0

Customer did not leave a comment.

don F. 
Rating:
5.0

Customer did not leave a comment.

terry lynm W. 
Rating:
4.0

Customer did not leave a comment.

Bobbie A. 
Rating:
5.0

Friendly and excellent service at this location!

richard H. 
Rating:
5.0

Customer did not leave a comment.

Robert S. 
Rating:
5.0

Customer did not leave a comment.

Michael B. 
Rating:
3.0

There was a $100 deposit when you use cash. That was not mentioned when I booked online. Also, there was quite a wait even though I completed the check in on line.

Dawn E. 
Rating:
5.0

Customer did not leave a comment.

Curt W. 
Rating:
4.0

Dropped off on Sunday. No interaction.

justin H. 
Rating:
3.0

Customer did not leave a comment.

Barbara P. 
Rating:
3.0

WAS CHARGED TWICE FOR RENTAL

LARRY B. 
Rating:
1.0

They cancelled my reservation and I had to call the 800 number. It took me over an hour to get things straight out. when I return the truck it was closed and I had to call the 800 number. It took me to Monday afternoon to get everything done.

Vernise M. 
Rating:
5.0

Customer did not leave a comment.

Michael B. 
Rating:
5.0

Outstanding service the Gentleman that hooked up the 6 x 12 trailer. Told me step by step how he was hooking it up. So if I had to unhook the trailer I could hook it back correctly. While using the trailer I did unhook. With that said I was able to hook it back up correctly. Will use this dealer for next rental.

Stanley J. 
Rating:
3.0

Customer did not leave a comment.

Kyla C. 
Rating:
5.0

Customer did not leave a comment.

elizabeth I. 
Rating:
5.0

Customer did not leave a comment.

Michael B. 
Rating:
5.0

Customer did not leave a comment.

Michael B. 
Rating:
1.0

The truck rented was in bad need of an alignment. It had a bad shake in window as well as the entire truck. The truck had not been cleaned out and had half smoked cigarettes in ashe tray. Not a good experience at all.

Tory G. 
Rating:
5.0

Customer did not leave a comment.

Michael B. 
Rating:
3.0

Customer did not leave a comment.

Steven W. 
Rating:
5.0

Customer did not leave a comment.

Michael B. 
Rating:
3.0

Make sure trucks are well maintained and clean which mine wasn't.

Sidney O. 
Rating:
5.0

Customer did not leave a comment.

Anthony C. 
Rating:
5.0

Great customer service

Minon W. 
Rating:
5.0

Customer did not leave a comment.

Michael B. 
Rating:
5.0

Customer did not leave a comment.

martha W. 
Rating:
5.0

Customer did not leave a comment.

Michael B. 
Rating:
5.0

Customer did not leave a comment.

Michael B. 
Rating:
5.0

Customer did not leave a comment.

Michael B. 
Rating:
5.0

Customer did not leave a comment.

janice W. 
Rating:
5.0

Customer did not leave a comment.

Michael B. 
Rating:
5.0

Customer did not leave a comment.

Michael B. 
Rating:
5.0

Customer did not leave a comment.

Michael B. 
Rating:
5.0

Customer did not leave a comment.

Michael B. 
Rating:
5.0

Customer did not leave a comment.

Michael B. 
Rating:
5.0

Customer did not leave a comment.

Michael B. 
Rating:
5.0

Figure how how to charge people the proper amount. I still have not received an email with the final total after what appears to be a "bait and switch" tactic used by the company. I need to hear from someone in corporate to explain why this happened and how U-haul could not fix the problem YET to my satisfaction. This is turning into a horrible experience and most likely I will never use nor recommend use of U-Haul ever again.

jimmy M. 
Rating:
5.0

Customer did not leave a comment.

Michael B. 
Rating:
5.0

Customer did not leave a comment.

stephanie M. 
Rating:
5.0

Customer did not leave a comment.

Michael B. 
Rating:
5.0

n/a

Zackeitia L. 
Rating:
5.0

Customer did not leave a comment.

Joseph W. 
Rating:
3.0

Rental contract was very slow

kennethyn L. 
Rating:
5.0

Customer did not leave a comment.

Alberto T. 
Rating:
4.0

Very polite and helpful. Was satisfied with the experience.

CHRIS M. 
Rating:
1.0

I paid $65.00 for a $19.95 truck rental!!! REALLY????????? That was a rip off!!

tammy W. 
Rating:
5.0

Customer did not leave a comment.

tammy W. 
Rating:
5.0

Customer did not leave a comment.

antonetta H. 
Rating:
5.0

Customer did not leave a comment.

DELORES G. 
Rating:
5.0

Keep do it that exelent service!

Francisco V. 
Rating:
3.0

Excellent customer service

Theresa C. 
Rating:
5.0

Customer did not leave a comment.

Douglas S. 
Rating:
5.0

Customer did not leave a comment.

Patrica W. 
Rating:
1.0

Customer did not leave a comment.

CASEY R. 
Rating:
5.0

Customer did not leave a comment.

Armwood F. 
Rating:
5.0

Customer did not leave a comment.

Francisco V. 
Rating:
5.0

Customer did not leave a comment.

brian C. 
Rating:
5.0

Customer did not leave a comment.

Deborah S. 
Rating:
3.0

Customer did not leave a comment.

Vickie J. 
Rating:
5.0

Customer did not leave a comment.

James M. 
Rating:
3.0

Customer did not leave a comment.

don C. 
Rating:
3.0

I won't go here again.

MONICA W. 
Rating:
5.0

Great customer service!

Maththew C. 
Rating:
5.0

Nothing to add...

ESAUE D. 
Rating:
5.0

Delightful young man that took very good care of me.

Kimberly K. 
Rating:
2.0

I can appreciate self management to allow convenience to your customers. Although I work in the industry, the self check in and return is not at all the easiest thing to use. On the dashboard if you can include a check in and check out link. It would make the entire self management tool more effective.

lafonia E. 
Rating:
5.0

Customer did not leave a comment.

Faye P. 
Rating:
5.0

Customer did not leave a comment.

Victor J. 
Rating:
5.0

Thanks very good service!

everett G. 
Rating:
5.0

Customer did not leave a comment.

Cory G. 
No reviews have been submitted for this location.

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