Uhaul systems was pulling up someone else's information and the system didn't accept any of my cards to Noah with so I had to go to an ATM and withdraw cash. I think I'll be using another service in the future I thought it was going to take less than 30mins to get a truck but instead it took an hour and a half with a different persons information. Not accepting any pictures of my Driver's license, not accepting any if my debit card or credit cards, had to go to atm to withdraw money and when we came back it timed out and we had to do it all over again. Will not be using Uhaul again with so many system issues. Will not be recommending to others either. The guy who operates this location was kind and professional and apologized for the inconvenience.NATHAN A.
Customer Reviews for Sams Global Services Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.ROBERT H.
Find another representative. The parking lot was small & trashy. Price quoted in the phone was not what I ended up paying. My drop off location was not correct & he wouldn't chg so it cost even more. The manager wasn't even present so O was seated in a seedy, dirty room Simply an unacceptable situation.KATHERINE R.
I wanted to add an extra day and the gentleman added four days ... I questioned the increase of > $170 and instead of fixing, he stated it could be corrected at drop off.RONALD G.