I was told I could drop the truck at any location. I drove to North Dallas on Greenville and was advised if I leave my truck it will be a $300 fee. The nice representative there as for my contract that's when I realized I wasn't provided a contract nor was there one printed inside of the truck. He was nice enough to print it out and show me where it was an intown rental and therefore I should have been advised to drop it back off at the same location. So here I am stuck trying to figure out how to drop the truck back off at the Garland location, I had to wait until someone was available to drive my car as we drove back to the garden location. And then I had to audacity to try to charge my card for additional cost. The owner never answered the phone that Saturday and as of Tuesday July 1st the owner still has not answered the phone to explain.
SHERIDIA W
Sams Global Services Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Rowlett, TX 75088
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.5 Average Customer Rating
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Great support. Really recommend.
Timothy CEverything was just perfect. Thank you very much. We would recommend you to anybody. 😊
David MMy initial interaction was great! Once I returned the u-haul and dolly that I rented, dropped the keys off and left the property. I received a call on Monday stating that I did not return the dolly and accused me of stealing resulting in a $200 charge on my credit card. Only to find out someone else took it out the truck and returned it the following day.
Nakita JI scheduled my pick up for 830 the place it open till nine when I got there he was still eating breakfast and let me know how you had to hurry to get there since I scheduled 830 if they didn’t want me picking it up at 8:30 then I shouldn’t be able to schedule it that way
Troy s