It was just a key drop box. No people there. I did talk to someone by phone. No other Uhaul equipment in sight.Mark B.
Sams Global Services Inc
(U-Haul Neighborhood Dealer)
Rowlett, TX 75088
- Mon–Fri8:30 am–5 pm
- Saturday9 am–1 pm
Services at this Location:
One-Way and In-Town® Rentals in Rowlett, TX 75088
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
We have the most coverage in North America!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!
Trucks for Sale
We have the largest selection in the industry!
- 3.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Horrible experience honestly the guy made us wait the time was supposed to be open was 8:30 still had to wait for him 30 minutes received extra charges when i was told to return it with 1/4 of a gallon guy had a terrible AttitudeMarisol S.
This facility was genuinely disgusting. There were broken down cars in the back that the owner told us he â€œsold overseasâ€ and they cluttered the back lot. The office was in the very back corner of an empty building, and it was honestly a little scary. His office was trashed. Likeâ€¦genuinely trashed. It smelled horrible and there was just so much trash everywhere. There were also (I guess?) things that precious customers had left in the trucks just piling up around the space as well. I placed my order online, but my mom had to pick it up because I was at work. When she got there, he told her that I had added on insurance and had only booked the truck for less than 50 miles- neither of which were true. So he overcharged me by about $40, didn't show my mom the receipt, and just folded everything up and shoved it at her when she asked to see how much we were charged. He also told my mom we had until 3pm to return it, but then put an earlier time down on the paperwork as our return time, without telling her. Thankfully I checked it, but we would've been charged for an extra full day. If you need a uhaul and this is your only optionâ€¦just don't get a uhaul.Hannah B.
I was called in the morning and told the place closes at noon, my pick up time and he asked if I could come earlier. I said 11. When I got there at 11 he was not there. I had to call him and wait 15 minutes for him to show. Tuen when dropping off trucks. No one was there either at 10 am on a Monday. I called again and was told to park the truck in front of the gate and toss the keys over the fence.Jon W.
The truck was not clean. I showed up to pick up the truck and there was no key and no one in sight. Somebody eventually can out of the warehouse, but I had to follow them into a sketchy warehouse up a ramp and scale the side of the ramp that had no ledge. It was super dark and jam packed warehouse that smelt of piss. For drop off nobody was there and I was instructed to leave the truck and then throw the keys over a fence. All a very sketchy and unsafe experience.Kaitlyn B.