Very friendly and professional staff. Fast service. Easy and pleasant. will use again soon.TANYA L.
Customer Reviews for San Gabriel Self Storage
(U-Haul Neighborhood Dealer)
San Gabriel, CA 91776
(E of Del Mar next to Bank of America U-Haul office in rear of building)
Services at this Location:
- Mon-Fri: 9 am - 5 pm
- Sat: 8 am - 4 pm
- Sun: 8 am - 3 pm
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I over filled the gas tank, and no was because use too much, was because the gas gauge does not work properly, so I looking for some reimbursement but doesn't apply for return money if you put gas, but if you don't return the gas like it was, 5 for each gallon plus 30 for another fee. For the next time, fill up the full tank and no problems. Thank you.CESAR G.
Good services great customer service!Melodee L.
Customer did not leave a comment.NHAT V.
Customer did not leave a comment.Jaiden J.
Same as above.SIRINO P.
Just keep it up!EUSEBIO C.
I have a HUGE issue with the overall experience of renting this vehicle. The pickup location and their staff were superb. The corporate office and other people I talked to during the process of extending the contract were absolutely horrible and the issue has forced me to turn this matter over to my family attorney. For further details call 6262303137CHRISTOPHER L.
Person assisting me was very helpful. Thank you!KENNETH T.
Customer did not leave a comment.JINCHENG D.
Customer did not leave a comment.WILLIAM R.
Install BIg Sign- UHAUL Pointing to the office to be clearly visible.....AMANDO B.
Customer did not leave a comment.SUSANA G.
Only thing I would recommend is to clean wipe and sanitize the inside of the vans/trucks....JENNIFER C.
Customer did not leave a comment.RICHARD P.
Customer did not leave a comment.GREGORY W.
Customer did not leave a comment.Antonio M.
The bestEduardo S.
Absolutely the worst experience ever. Will never ever choose U Hual again. Called the corporate line, spoke to Laura who was Absolutely unhelpful, non understanding, overall poor customer service. The man at the actual site was fine, it wasnt his fault. Laura is the one who made the whole experience terrible.SERENA E.
Customer did not leave a comment.Jose R.
Customer did not leave a comment.Feng Y.
Customer did not leave a comment.Hannah P.
Customer did not leave a comment.MAYRA R.
Customer did not leave a comment.Victoria D.
The best serviceEduardo S.
Customer did not leave a comment.VICTOR C.
Customer did not leave a comment.Tan T.
Customer did not leave a comment.David T.
Customer did not leave a comment.Eddie C.
Customer did not leave a comment.Marlon T.
Customer did not leave a comment.Paul R.
Customer did not leave a comment.Jeffrey H.
Customer did not leave a comment.Monica L.
Customer did not leave a comment.Ruihai C.
I recently rented a 20' truck ffrom CA to NV. All was well until the A/C stopped blowing cool air on the final leg of the trip. Fortunately, the truck never overheated or broke down, but trust me, the conditions in that truck cab for the last 50 miles of the trip were bad, I'll spare you the details, but if you can imagine driving a sauna on wheels, you'll have some idea how hot and sweaty that experience was. Not good.David V.
Customer did not leave a comment.Peter S.
Customer did not leave a comment.Vicente V.
Customer did not leave a comment.alexander S.
Excellent customer serviceYen C.
Customer did not leave a comment.MANUEL I.
Excellent service and equipment! Thank you!!Steve N.
Just thank you for everythingmartin R.
Great !Rosie M.
Customer did not leave a comment.SHAHLA H.
The store manager was very helpful with the rental of the truck.CAN L.
Customer did not leave a comment.Gustave W.
Great people to work with. When renting the U-haul truck, the associate was very helpful and informative regarding what to expect and safety issues regarding returning policy. I will return.SANDRA P.
The person behind the counter appeared extremely stressed and not very approachable. I informed them that the In side of the truck was very dirty when I picked it up. I understand that we all can I have a bad day...Eric A.
The ac wasn't working, but it's okay. I got to savage gasJOHN P.
Customer did not leave a comment.James K.
Customer did not leave a comment.MARK D.
Customer did not leave a comment.John C.
Customer did not leave a comment.SHULI F.
Went in person to make reservation for truck That process was great. The salesperson was professional nice. Pick up went very different salesman the owner was not friendly told us to take the sign out ourselves big branch in back we had to take out ourselves.ADELA O.
Excellent customer service. Checking In and checking out was very quick.Dan T.
they do need a better entrance . the driveway is very narrow. a very wide turn is needed to get bigger uhaul trucks into driveway also a bigger sign . very easy to pass if you havent been there beforeYORK L.
While Remberto is a nice person and i found the process to rent no problem, given the pandemic all around us, I was disappointed to find the van I rented had not been cleaned at all. When I used wipes on the essential areas - steering wheel, door handles, console, etc, the dirt and grime that showed on the wipes made clear that the van did NOT receive even the minimal cleaning in just these most basic areas usage as he had told me they had been cleaned. So I did it myself which I was not happy about. Given the seriousness of this virus, I was not happy to find that the van had not received even the most basic cleaning. But everything else seemed ok.Matthew B.
Customer did not leave a comment.Dan T.
Always excellent customer service is provided by Roberto BanelosSANDY Y.
Customer service was excellent. They were very pleasant and friendly.Fernando G.
Customer did not leave a comment.Johnny M.
The truck was dirty but other than that it was greatHelsa C.
Thank you for taking the time to read and look into my U-Haul experience. I will definitely be using you guys again.Silvestre M.
Customer did not leave a comment.william O.
Customer did not leave a comment.Ron R.
The gentleman that assisted me provided quick and efficient service. I was in a hurry and he got me taken care of quick!Inez M.
Customer did not leave a comment.Thomas B.
Customer did not leave a comment.He W.
Customer did not leave a comment.Enrique E.
Excellent Customer Experience.Kenneth G.
Customer did not leave a comment.Lot D.
Attendees were real nice. Thank you.Juan C.
Customer did not leave a comment.SeungHoon L.
It's pretty hard to find! A bigger (lit) street sign would be good.Elizabeth D.
Took too lone time to wait approve car rental.Chien-Li Y.
I was very satisfied with the customer service and I can't think of any recommendations for improvementDavid C.
Customer did not leave a comment.Juan E.
Change nothing - service is excellent at this location.Marilyn G.
Customer did not leave a comment.Frankie Y.
Customer did not leave a comment.KIM L.
The manager of this location is always very helpful.CHRISTOPHER K.
5 starsJose R.
Customer did not leave a comment.Pedro R.
Customer did not leave a comment.Feng Y.
Customer did not leave a comment.Wan L.
Thank youGerardo M.
Customer did not leave a comment.CESAR J.
Customer did not leave a comment.Adam L.
I love this place thank you very muchJose R.
Customer did not leave a comment.alberto S.
Very good. No need for improvementALBERT C.
Excellent everything! I checked the reviews and wasn't let down! Fast, easy, clean, cheap! I will use this location again when needed!Stephanie R.
Customer did not leave a comment.ROSALIND D.
nothing really, they handled things very professionally.Silvestre R.
Manager was very accommodating, professional and explained the best equipment for the service needed. I highly recommend this location.CLETUS C.
Customer did not leave a comment.Jeremy V.
Knowledgeable and professionalDANIEL C.
Customer did not leave a comment.Germaylle W.