I was charged for being late which l wasn't. I had an extension setup before l left at pickup for another day.MALCOLM M.
Customer Reviews for San Mateo Express
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Roger D.
Make a reservationRobert W.
Customer did not leave a comment.patricia J.
Customer did not leave a comment.Tyler C.
Customer did not leave a comment.cody R.
Customer did not leave a comment.Joanne A.
The service was outstandingJohn W.
Customer did not leave a comment.gm C.
Nice peopleFred J.
nice peopleFred J.
Customer did not leave a comment.Edgar R.
My experience was one of prompt and courteous service.David M.
I will be filing a complain soon.judy B.
Customer did not leave a comment.LISA V.
I will never use uhaul again and I'm going to get ahold of my friend at the news and blast this all over the TV how uhaul is scamming peopleTerry S.
WAS SUPER HELPFUL IN GETTING THE U-HAUL NEEDED.thereasa O.
Customer did not leave a comment.Stephen G.
The truck was either due for an oil change or they never reset the computer, other than that, had excellent servicedaniel J.
Customer did not leave a comment.sean P.
Checkout was a chore. Senior clerk had issues with the computer until I mentioned to him that with his screen reduced he might be missing something lower on the screen. This after he had already called corporate for help.... then the printer didn't work and I had to shoot the screen for a photo of the agreement.Glen C.
Man was very rude and impersonal. And I returned equipment a week ago and this man is still trying to charge my card hundreds of dollars after my fee was paid. San Mateo express. These people are crooks!Ciera S.
Great place.fred J.
Customer did not leave a comment.dennis M.
terrible service, no printer, slow, slow, slowThomas P.
Customer did not leave a comment.Mark B.
Make it easier to get in and out at retail locations Better train people on check out proceduresmark L.
The guy running it did not know what he was doing and it took a long timeHarley C.