Trailer had damaged light that wasn't accounted for. Woman at the business didn't even come out to examine trailer with me just said it was the only one they had and it was around the side of the building. Wasn't the most pleasant experience.Dylan P.
Customer Reviews for Scavengers Furniture House
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Mike S.
The trailer still had dirt and screws inside which one ended up in the bottom of my child's shoe sole. Thankfully it did not penetrate all the through and get in his foot. I picked up the trailer after 9AM Monday and returned it before 9 AM Wednesday and was charged for 3 days. I had the trailer less than 48 hours. That is ridiculous policy. A day is 24 hours so if you rent a trailer for 2 days it should be equivalent to 48 hours. This policy of yours will deter me from renting a trailer from U-Haul in the future.Edward S.
Customer did not leave a comment.JEFFREY B.
Customer did not leave a comment.WAYNE M.
This U-Haul location is not opened on the weekends, but the owner was kind enough to come in and get us on our way to renting a moving truckZahua X.
Customer did not leave a comment.Juan Ulises M.
No one was there for drop off could not use the app to drop off and then they charge me for 2 extra days when it was there when it was supposed to be thereMichael H.
Customer did not leave a comment.Robert B.
Customer did not leave a comment.ARCENIO G.
Customer did not leave a comment.GREGORY V.
When I called to confirm my reservation the day before no one answered. I left a message in the morning and no one called back. In the late afternoon early evening I called uhaul directly and told them. The made a not and confirmed in the computer so the pick location would know. When I got there to pick up the store was closed. No one answered any of the numbers. After a great amount of research online I found another number and finally reached someone. They said they would meet me at the store (this was almost 2 hours after my scheduled pick up time). When they got there they said it wasn't on there calendar. That uhaul was sending them reservations from a location beer by that was closing snd not telling them.Angela H.
There was no one there . I called the number as instructed but no answer. No instructions on where to park the truck.KAHLUA M.
Customer did not leave a comment.James W.
Customer did not leave a comment.JOHNNIE M.