Customer Reviews for Scooter Doctor
(U-Haul Neighborhood Dealer)

11 reviews

1543 Patton Ave Ste 5B   Asheville, NC 28806

(828) 251-1147

Office Hours

  • Mon-Fri: 9 am–4 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(828) 251-1147

1543 Patton Ave Ste 5B
Asheville, NC 28806

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–4 pm
  • Sat-Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Staff was very friendly

Tiata A 
Rating:
5.0

Customer did not leave a comment.

Barry G 
Rating:
1.0

Scooter Doctor was closed on Saturday when we went to pick up the reserved vehicle. We did download the app but it did not give clear instructions of what to do to retrieve the vehicle and there was no signage or any instruction provided at Scooter Doctor so we and another customer who was having the same issue stood around trying to figure out what to do. Finally after we each called the toll free number and compared notes on what to do we learned there was a QR code on the driver side door we needed to scan with the app. However the scan would not recognize the QR code when attempted with an Android phone. Luckily we had an iPhone also and we were finally able to scan the QR code and then follow the rest of the instructions to gain access to the cargo area where the key was located. What should have been a 5 minute process ended up taking us nearly an hour. The other customer was still trying to sort access to their rental when we left.

Don s 
Rating:
5.0

The gentleman that worked there was super friendly.

Paul H 
Rating:
3.0

Service was very professional and efficient. Multi-use businesses are set up for primary business and not rentals so this my average rating for “clean and inviting” as this sight is also a vehicle repair shop.

Thomas W 
Rating:
5.0

Great guy to work with

FRED D 
Rating:
2.0

Charged $45.00 for insurance i didnt need or ask for. Transported my furniture in rain and mom’s attic leaked and soaked numerous cardboard boxes causing me to have to repack it all at the storage unit.

william p 
Rating:
4.0

It was fine.

john K 
Rating:
1.0

Customer did not leave a comment.

Jefferson E 
Rating:
3.0

Third party u haul rental company. Very helpful with my return.

Charles S 
Rating:
3.0

Customer did not leave a comment.

Ashley K 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

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  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies

    We sell hundreds of products to make moving easier!

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